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The Big Mistake Department Stores Make with Their Online Services
Digital Strategy around Technology and Customer Experience
Gaining 360 Degree View of Consumers
Authentic brand storytelling with technology as the differentiator to drive brand demand
The New Breed Customer-centric CIO
E-commerce Innovation in the Cloud
Optimizing a 360-degree Customer View Begins with Vision
Integrating Data for a 360-degree Customer View
Retail Liability In 140 Characters Or Less: Foreseeability In The Social Media Age