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Beyond the Sales Cycle: Building a Customer-Centric Enterprise with CRMRetail Success Requires Boosting Operational EfficiencyDickey's Barbecue Pit Brings Hey Alexa to the Restaurant IndustryThe Changing Paradigm of Retail CRMDisrupting the Retail Customer Experience"Retail Technology : It's Not Always a Silver Bullet But it can help Rewrite a Forecast"Designing for the Invisible InterfaceDriving Consumer Experience through Intuitive TechnologyCustomer Experience on Digital PlatformsThe Realization that Online is Where the Future IsCX Strategies: A Shot In The Dark?Three Ways through Retailers Can Step Their Game Up in 2017Data Driven Automated Approach to Market Promotional SalesArchitect Your Business to Engage, Interact and Serve 'Things' as a New Customer SegmentThe Key to the 360-Degree Customer View: Buyer PersonasTechnology Revolutionizing Core Store OperationsYour Customers are on Smartphones: Are You Giving them Dumb Apps?"Embracing Social Media to Enhance the Customer Experience"