Employee engagement plays a crucial role as companies are finally beginning to understand that they need happy, committed employees to keep their customers happy. As technology continues to enter the workforce, employee engagement apps help organizations to increase the commitment of their employees.
WorkJam develops and offers an application for employee engagement that allows users to plan, manage shift trades, and communicate with employees. The WorkJam Digital Workplace unleashes the potential of a company’s employees with its expertise and tailor-made solution.
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WorkJam recently acquired Peerio Technologies, a leading provider of employee communication software with one of today’s most secure messaging and file sharing technology platforms. Peerio was founded in 2014 and soon became one of the Wired's most comprehensive end-to-end encryption tools. In 2017, Peerio rebuilt its platform to add more flexibility and functionality.
By acquiring Peerio and its entire workforce, WorkJam continues to invest in building the most comprehensive digital workplace business-class platform on the market–a platform that combines employee experience across an ever-increasing number of channels, devices, and touch points.WorkJam offers users three secure ways of communicating with Peerio: live chat, channels and messaging. The live chat feature gives business and frontline team members a secure way to immediately communicate with each other about day-to-day activities and also share files in a chat format. The message feature enables communication to be sent directly to the inbox of a user. And the channel feature enables targeted communications to be posted to different segments of the non-desk workforce or by subject area. It allows feedback through channel post comments and likes. These modes of communication enable the headquarters staff to communicate directly with front-line employees. Also, the front-line employees are able to communicate with each other.
WorkJam increases the conversion of sales, reduces labor costs, reduces absenteeism and attrition rates, improves compliance, optimizes demand-related work, and improves customer experience through more motivated and committed staff. The company provides employees with more control over their schedules, a balance between work and life, the opportunity to develop skills, improve the sales volume, and maximize their earnings in order to improve their economic well-being.