artificial intelligence

Importance of Testing for Better B2B APIs and Best Practices
Retailciooutlook >> news

APIs are getting accepted across a range of industries. However, there are still some unsolved problems.  Increased usage of APIs in creating an interlinked network of banks, businesses, and consumers translates to an increased need for...

Common Sense Reasoning in AI
Retailciooutlook >> news

Artificial Intelligence, deep learning, and machine learning are interrelated and built on different layers of abstractions. AI is the development of machines mimicking human intelligence to perform tasks. Speech recognition, language...

The Bridge between AI and Retail
Retailciooutlook >> news

Artificial Intelligence is the advanced technology that has made many changes across multiple industries. AI plays an important role in the retail industry.  AI uses the application called machine learning which enables analysis of massive...

Adopting AI Technologies in Retail
Retailciooutlook >> news

Artificial Intelligence (AI) and Machine Learning (ML) have the potential to shape the future better than any other innovation today. Businesses that have not recognized AI will find themselves feeling left behind soon. AI and ML seemed like...

Artificial Intelligence is Disrupting the Retail Industry
Retailciooutlook >> news

Artificial Intelligence has invaded almost all the industries and specifically retail banking in many ways. Banking Sector has long been a leader in AI implementation with significant spend on AI. The finance and the banking sector consider AI as...

Retailciooutlook >> news

Technological Trends That Will Reshape Retail in 2018
Retailciooutlook >> news

The Retail industry has been one of the fastest industries to adapt quickly to the evolving innovations. All major retail firms are adopting the new retail tech trends in order not to get left behind. 1.    Personalization tops...

Technology Innovation Shaping Retail Businesses of Tomorrow
Retailciooutlook >> cxoinsights

Alistair Venn, Managing Director, Menulog Group

We are fast moving towards a world where almost anything will be accessible at the touch of a button. The rapid evolution of technology over the past decade has not only seen a shift in consumer expectation of the speed in which they can transact,...

When Science Fiction Becomes Science Fact: An Industry Embracing Monumental Change
Retailciooutlook >> cioviewpoint

Stephen Barnham, SVP & CIO, MetLife Asia

DAVE: “Open the pod bay doors, Hal.” HAL: “I’m sorry, Dave. I’m afraid I can’t do that.” This now infamous scene from Stanley Kubrik’s 1968 classic, “2001: A Space Odyssey,” where...

Is AI Driving the New Retail Revolution?
Retailciooutlook >> news

Today in the world of emerging innovation, if there is anything that can change the game is the growing adoption of Artificial Intelligence. All the sectors are enjoying the benefits of this technology, and therefore Retail Industry is not left...

Disrupting the Retail Customer Experience
Retailciooutlook >> cxoinsights

Hilary Hahn, VP, Customer Experience Innovation, Sykes Enterprises, Incorporated

My resistance was for good reason; instinctively I knew that once I acquiesced to the app, it would be too easy to search and find any retail item I was inclined to possess, at any hour, at a competitive price, and then with a click, BUY IT...

"Retail Technology : It's Not Always a Silver Bullet But it can help Rewrite a Forecast"
Retailciooutlook >> cxoinsights

Shelagh Stoneham, SVP of Chico’s FAS, International branding/marketing executive and keynote speaker

It’s no secret that bricks & mortar retail is under siege. In the past five years there have been a record number of store closures across North America and Europe with no sign of recovery. And it’s no wonder many retailers are...

AI and it's Place in E-Commerce
Retailciooutlook >> cxoinsights

Anna Cole, Director of E-Commerce Operations, User Experience and Merchandising, Carhartt

It’s 1997 and the super computer Deep Blue is going up against the reigning World Chess Champion, Garry Kasparov for the second time, but this time Deep Blue wins. For me, this is the first time that the possibility and promise of...

What are Some Game-Changers that Retailers can Embrace in the 2018 E-commerce Market?
Retailciooutlook >> cxoinsights

Dara Meath, Vice President - Information Technology, The Camuto Group

Today Ecommerce has gone beyond the tradition of buying goods online without purpose. Merchants have to master how consumers shopping online by presenting the same visual dynamic, personal experience and simplicity of being in-store. As brick and...

The Changing Face of Retail Shopping with Augmented Reality
Retailciooutlook >> news

With the invasion of technology, using Artificial Intelligence, IoT retail shopping has become fun. Customers do not have to visit shops and check whether they are ‘open’ or ‘closed’. Today, a smartphone functions as a...

The Era of Voice-Aided Shopping is here
Retailciooutlook >> news

Voice assistants are providing retailers with an unparalleled opportunity as consumers have increasingly begun to use them for research purposes when they buy products online. The technology is transitioning to e-commerce from customer service. It...

AI in the Field of eCommerce
Retailciooutlook >> cxoinsights

Anna Cole, Director of ECommerce Operations, Carhartt

It’s 1997 and the super computer Deep Blue is going up against the reigning World Chess champion, Garry Kasparov for the second time, but this time Deep Blue wins. For me, this is the first time that the possibility and promise of Artificial...

Technological Impact on Customer Experience
Retailciooutlook >> cxoinsights

Diane Magers, CEO, Customer Experience Professionals Association

Evolution of Customer Experience With all the technology advances, we find that organizations that focus on human experiences to understand what customers need and want as well as their feelings about our brand’s services and products....

Journey from Intelligent Automation (IA) to Artificial Intelligence (AI)
Retailciooutlook >> cxoinsights

Sanjay Choubey, VP-IT, Briggs & Stratton

A leaders in business or IT, automation has always been understood as an approach to manage cost and increase operational efficiency, however recent advancement and improved approach of automation has introduced another decision factor about...

Artificial Intelligence: Influence on Businesses
Retailciooutlook >> news

Artificial Intelligence (AI) is currently making headways to every segment of in businesses. As AI has been absorbed into enterprise infrastructure, it has made way for job titles as well.  As per reports from a study in 2017 by Cowen, around...

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