retailciooutlook
automation

Tips of Making eCommerce Packing and Shipping more Efficient
Retailciooutlook >> news

Making in-store experience astute was the way of doing the business of the retailers earlier. Today though the goal remains the same to maintain the business, the process of doing it, changed. This sector of business has seen complete...

Retail Success Requires Boosting Operational Efficiency
Retailciooutlook >> cxoinsights

Nick East, CEO, Zynstra

The world of retail is changing, driven by a significant shift in consumer demands. Just look at the likes of Amazon Go, a revolutionary retail space that delivers the kind of effective, frictionless experience that shoppers are now craving....

Leveraging the Combined Force of CRM and Marketing Automation
Retailciooutlook >> news

The CRM and marketing automation platforms (MAPs) have become the key drivers of successful marketing and sales campaigns. The cost-effective, tailored, and automated features of CRM have enabled its application in areas beyond marketing and sales...

Journey from Intelligent Automation (IA) to Artificial Intelligence (AI)
Retailciooutlook >> cxoinsights

Sanjay Choubey, VP-IT, Briggs & Stratton

A leaders in business or IT, automation has always been understood as an approach to manage cost and increase operational efficiency, however recent advancement and improved approach of automation has introduced another decision factor about...

Is AI Likely to Empower Retail in the Future?
Retailciooutlook >> news

Artificial Intelligence (AI) has carved a niche for itself in every industry, and the retail sector has particularly benefitted significantly from it. AI has helped retailers improve customer experience (CX) and customer journey. •...

5 Significant Trends in E-Commerce for 2018
Retailciooutlook >> news

The internet has had a steadfast growth in terms of its identity as a global marketplace. With time, online business is getting redefined with aid of new technology to ensure better services and to the end-consumers. Here are the five trends that...

AI: What it Can Bring and How to Prepare for the Future
Retailciooutlook >> cxoinsights

Chris Miller, Chief Technology & Innovation Officer, Avanade

Every decade a major disruption has occurred that altered the digital landscape: from the PC revolution, to the internet boom, to the mobile-first rise. Each development brought powerful opportunities for businesses that were smart enough to...

Marketing Disruption: Role of the CIO
Retailciooutlook >> cxoinsights

Shirish Lal, COO & CTO, Harte Hanks [NYSE:HHS]

The last five years has seen a dramatic change in CMO’s engagement in technology decisions. From Gartner declaring the CMO will make more IT purchasing decisions than the CIO; to Accenture becoming the world’s largest digital agency;...

Resetting the CIO's Role for Smart, Digital Retail
Retailciooutlook >> cxoinsights

John Kenwood, VP, Capgemini [Euronext: CAP]

The great retail renaissance is underway, enlightened by digital, enabled by the cloud and enriched by an endless sea of data. This digital reawakening requires CIOs at traditional retailers to retool their role and reset expectations in the...

Ways to Take Friction Out of Cross-border Transfers
Retailciooutlook >> cioviewpoint

David Thompson, EVP, Global Operations and Technology, CTO & CIO, Western Union

There are a few core trends that I see resonating across the industry; all have to do with providing ease and convenience for the customer and the capability to move money in minutes. The first is a firm’s ability to provide payments and...

Latest E-commerce Trends Shaping Up
Retailciooutlook >> cxoinsights

Advait Kulkarni, IT Director, Cetera Financial Group

E-commerce these days has exploded many times, hitting new milestones and achieving numbers never seen. In the year 2014, sales hit a high of $1.3 trillion reaching almost $2 trillion by the end of 2016. By 2020, it is estimated that the...

How the Internet of Things is Changing the Approach to Technology and Business
Retailciooutlook >> cioviewpoint

Ed McLaughlin, CIO, Mastercard

With the ongoing and accelerating changes in the technologies available to your (and your competitors’) business, it is certainly an exciting time to sit in the Chief Information Officer seat. The changing technical landscape creates great...

NetSuite [NTSE: N]: Optimized CRM Solutions to Simplify Business Processes
Retailciooutlook >> vendor

Zach Nelson, CEO

A premier provider of cloud-based business management software

NetSuite [NTSE: N]: Optimized CRM Solutions to Simplify Business Processes
Retailciooutlook >> vendor

Zach Nelson, CEO

A premier provider of cloud-based business management software

Island Pacific: Making Merchandising an Efficient Process
Retailciooutlook >> vendor

Shaun Rosen, Chairman, 3Q Holdings

Island Pacific is a retail merchandising and store operations software solutions provider

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