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Rise of the Machine: AI Will Change CRM and How You Engage Your Customers Forever
Retailciooutlook >> cxoinsights

Dr. Volker G. Hildebrand, Global VP, SAP Hybris

For many years, computers could play mathematical games like chess and the sheer computing horsepower was the key to their success. Last year, for the first time ever, a computer was able to play the complex board game of Go and win!...

Data Analytics: New Edge for Success
Retailciooutlook >> cioviewpoint

Colin Boyd, VP and CIO, Joy Global [NYSE-JOY]

Advantages of Cloud Computing for Data Analytics If we look back over the past two or three decades, the growth in digital data has been driven by the spread of transactional IT systems. Every function in an organization today is likely...

Mutually benefitting Technology
Retailciooutlook >> cioviewpoint

Susan Doniz, Global CIO, Aimia

Changing consumer behavior trends related to mobile and social interaction significantly impact the underlying enterprise environment and are especially acute in retail. While new technologies are enabling brands and retailers to capture more...

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