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Better Performance Through Insight: How Technology Can Get You From 80/20 to 20/80
Retailciooutlook >> cxoinsights

Nick Fischer, Senior Vice President & CFO, Betteridge

Several key ingredients contribute to your success in implementing a performance management infrastructure and achieving sustained, profitable growth. First, establishing measurable performance goals and priority objectives with clear milestones...

The Future of Retail Industry for Enhanced Business Operations
Retailciooutlook >> news

Retailers are adopting business analytics to measure past performance, predict future benefit, and prescribe the right steps to drive results. By effectively applying predictive analytics, the retailers can predict the behavior of their...

Instagram in E-Commerce: Ever-evolving Marketing Platform
Retailciooutlook >> news

Instagram is often gossiped to be developing a standalone shopping, and a commercial application named the IG shopping app. With the resignation of Instagram co-founders, Kevin Systrom and Mike Krieger, there is a huge need for Instagram to adopt...

A Sneak Peak into the Future of Retail Landscape
Retailciooutlook >> cxoinsights

Saqib .E. Awan, VP, Lightspeed Venture Partners

Which are the upcoming technological trends in the retail landscape? This is no easy time for brick and mortar retailers as e-commerce continues to attract consumers. At the same time, despite the doomsayers predictions, I think brick and...

Technology in Textiles-Bedding
Retailciooutlook >> cioviewpoint

Brian Parnes, CIO, Down Lite International

Technology in the textile industry, specifically bedding, ranges from outdated equipment on a production floor to state of the art automated lines, home-grown ERP systems to full-fledged SAP installations. In between all of this are mounds of...

Technology in Textiles-Bedding
Retailciooutlook >> cioviewpoint

Brian Parnes, CIO, Down Lite International

Technology in the textile industry, specifically bedding, ranges from outdated equipment on a production floor to state of the art automated lines, home-grown ERP systems to full-fledged SAP installations. In between all of this are mounds of...

Securing the Future of Retail Management
Retailciooutlook >> cxoinsights

Joe Bobko, Vice President of Transportation, Boxed

As a person who drives on major highways in the Northeastern part of the country, I would find myself very perplexed if a driverless vehicle approached me from the opposite direction. This is chiefly because as a human being—who although is...

Five Essential Steps for the Stages of E-Commerce Growth
Retailciooutlook >> news

The massive customer base prefers to go online for shopping; therefore the e-commerce sector is going to witness an upward trajectory for the years to come. The profound potential by these platforms is paving the way for fierce competition amid...

Era of Chatbots: Role of AI and Predictive Analytics in the Retail Industry
Retailciooutlook >> news

Artificial intelligence is being deployed in new ways across the entire service-cycle of the product in the retail market—from assembling to post-sale customer service interaction. Many AI applications have achieved increased ROI, and some...

Trends in E-commerce Past 2020
Retailciooutlook >> news

As a new approach to modern circulation, e-commerce has become a crucial content of business work. Due to new technologies and recent innovations, e-commerce has penetrated every sector of the economy through various channels. Ministries of...

Rise of Cloud Computing in Retail Industry
Retailciooutlook >> news

The retail sector and other small businesses are seeing huge potentials with cloud technology and are optimizing it to the fullest. Companies are seeing how cloud computing is reducing IT costs to manage the existing as well as integrating new...

Four Reasons Why CRM Is an Asset
Retailciooutlook >> news

Customer Relationship Management (CRM) increases customer satisfaction, reduces costs and helps in leveraging the organization’s performance in the marketplace. CRM software helps in managing relationships with individual clients to be...

Technology- The Third Facet of Guest experience
Retailciooutlook >> cioviewpoint

John De Angelis, CIO, The Star Entertainment Group

We know that the creation of a personalised and engaging guest experience is the key to customer loyalty. It’s something we try to master every day – via our hosts, our dealers, and our hotel and restaurant team members. In essence, to...

Face as the New Data Point: The Good, Bad and the Ugly of Facial Recognition Technologies
Retailciooutlook >> cxoinsights

Riku Vassinen, Head of Digital Transformation, JWT Singapore

Although facial recognition technology has been around from 1960´s, it was again Apple who made this technology household name. After the launch of iPhone X, facial recognition opportunities have truly hit the mainstream. Besides locking...

Show Me a Great Technology Strategy and I'll Show You a Successful Retailer
Retailciooutlook >> cxoinsights

Rohan Penman, Global Head of Technology, T2 Tea

With e-commerce sales, at many successful retailers consistently growing in the very high double digits, why are we now seeing huge e-commerce entities, like Amazon, buying either physical stores, logistics companies or other unexpected...

E-Commerce Vs. Retail: It's More than Just Numbers
Retailciooutlook >> cxoinsights

Amit Mangwani, Director of Retail Marketing, Intel Corporation

Ever since online shopping took over the mainstream consciousness of both retailers and customers, a very elementary yet crucial race has been going on – between e-commerce and traditional brick-and mortar stores – to see which...

When Science Fiction Becomes Science Fact: An Industry Embracing Monumental Change
Retailciooutlook >> cioviewpoint

Stephen Barnham, SVP & CIO, MetLife Asia

DAVE: “Open the pod bay doors, Hal.” HAL: “I’m sorry, Dave. I’m afraid I can’t do that.” This now infamous scene from Stanley Kubrik’s 1968 classic, “2001: A Space Odyssey,” where...

The Changing Paradigm of Retail CRM
Retailciooutlook >> cxoinsights

Ben Eason, SVP, Client Development Conversant, Epsilon

You started as a Director at Coolsavings in 2000, and since then, have taken on various leadership positions in the Marketing and Advertising space. Today, you function as a Senior Vice President of Client Development at Conversant. Could you...

Asymmetrical Risk to the Integrated Retail World
Retailciooutlook >> cxoinsights

David Marcotte, Senior Vice President, Kantar Consulting

On June 27, 2017, malware was activated on multiple government and financial systems in Ukraine. First thought to be Petya ransomware, it turned out to be a weaponized version called NotPetya that prevented users from accessing their hard drives...

Three Payment Technologies Retailers Need For Boosting their Business
Retailciooutlook >> news

The retail industry is revolutionizing with the advent of many technological advancements. While much of the discussions focus on the changing consumer behavior and meeting those demands, there are other changes taking place - how consumers are...

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