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Retail Technology: It's Not Always a Silver Bullet
Retailciooutlook >> cxoinsights

Shelagh Stoneham, SVP of Chico's FAS, International Branding/Marketing Executive and Keynote Speaker

It’s no secret that bricks & mortar retail is under siege. In the past five years there have been a record number of store closures across North America and Europe with no sign of recovery. And it’s no wonder many retailers are...

User-Centric Innovation in Retail Design
Retailciooutlook >> cxoinsights

Rich Lim, Digital Creative Strategist, Geometry Global Seoul

Known for the fastest connectivity speeds and deepest mobile penetration, South Korea has one of the world’s highest rates of online shopping. So in a country where you can purchase anything you want in the comfort of your own home and...

"Retail Technology : It's Not Always a Silver Bullet But it can help rewrite a forecast"
Retailciooutlook >> cxoinsights

Shelagh Stoneham, SVP of Chico’s FAS, International branding/marketing executive and keynote speaker

It’s no secret that bricks & mortar retail is under siege. In the past five years there have been a record number of store closures across North America and Europe with no sign of recovery. And it’s no wonder many retailers are...

George P Johnson: Creating Undying Consumer Experience
Retailciooutlook >> cxoinsights

Scott Kellner, VP, Marketing, George P. Johnson Experience Marketing

Can you give us an overview of marketing automation? When I came to marketing automation world, few companies provided marketing automation software platform within their marketing organization. Businesses still looked at it as an e-mail...

Getting Gender Balance In Leadership
Retailciooutlook >> cxoinsights

Melissa Greenwell, EVP & COO, The Finish Line, Inc

According to a National Science Foundation 2016 report, in 2013 women were fifty percent of the college-educated workforce. However, women held only twenty-nine percent of occupations within science and engineering (S&E). In the early 1990s,...

Artificial Intelligence: Influence on Businesses
Retailciooutlook >> news

Artificial Intelligence (AI) is currently making headways to every segment of in businesses. As AI has been absorbed into enterprise infrastructure, it has made way for job titles as well.  As per reports from a study in 2017 by Cowen, around...

Technology: Building a Competitive Advantage in Logistics
Retailciooutlook >> cxoinsights

Suheb Siddiqui, Managing Director, PwC

In his economic theory magnum opus, Wealth of Nations, Adam Smith says, “Wherever there is great property, there is great inequality.” That advice may be 240 years old, but it is good counsel for today’s logistics providers. The...

Rise of the CDO: The Great Mediator
Retailciooutlook >> cxoinsights

Hannah Datz, VP Retail North America, SAP Hybris

Every two years a new turn of phrase in retail tech becomes the hot button. Recent examples include “omni-channel,” “360-degree customer,” and “real-time.” As each has risen and declined in popular use, the...

The Face of Retail in the Digital Era
Retailciooutlook >> cxoinsights

Nate Kredich, COO, PIRCH

Getting the Act Right It’s critical, especially in a business like ours which is several parts retail and several parts service. Our CRM allows us to target our marketing communications based upon the customer’s journey, whether...

Building Next-Generation Retail Operating Model
Retailciooutlook >> cxoinsights

Scott Welty, VP-Retail Strategy, JDA Software

Five Things Every Retail CEO Needs to Know For many decades, a retail organization’s success or failure hinged upon its ability to react to market conditions. But today, the velocity of disruption to retail markets is coming at such a...

Need of Hour: Building Data Analytics Capability
Retailciooutlook >> cxoinsights

Adam Saper, CFO, Eataly

What is prevailing scenario in retail analytics arena? How ongoing disruptions are impacting the space? Data collection has become easier at all levels of organizations. For retailers, it would be prudent to collect right data from the outset...

Shopkick Grocery Turns Chores into Rewarding Experiences
Retailciooutlook >> news

REDWOOD CITY, CA: Shopkick, the leading shopping rewards app that engages people with brands and drives in-store action, today launches Shopkick Grocery. Throughout each trip, Shopkick Grocery delivers moments of joy and more reward earning...

Driving Consumer Experience through Intuitive Technology
Retailciooutlook >> cxoinsights

Charlie Cole, Chief Digital Officer, VP, TUMI

1) Retailers have to integrate data across the retail enterprise to have a 360-degree view of the customer, but it’s not an easy thing to do. What are your thoughts on getting this act right? It’s easy to overcomplicate. Ultimately...

Micro Center Joins Shopkick Ecosystem
Retailciooutlook >> news

REDWOOD CITY, CA: Shopkick, a shopping rewards app that engages people with brands and drives in-store action, today announces the latest addition to its ecosystem through a partnership with electronics retailer Micro Center:...

Harnessing the Power of Technology in Retail
Retailciooutlook >> cxoinsights

Rob Schmults, SVP, eCommerce & CRM, Talbots

Big Data and Analytics Transforming In-Store Experience for Retailers I worry a lot when you staple those words to almost anything. For many retailers it makes it seem so daunting as to provoke paralysis. Despite having spent some time in the...

Your Biggest Omnichnannel Challenge Might Not be Your Technology
Retailciooutlook >> cxoinsights

Kyu Cho, VP-Consulting Services, Nisum

Retailers know that omnichannel is the way of the future. Having a digital presence is table stakes at this point, with mobile and social commerce not far behind. Retailers also know that achieving true omnichannel efficiency...

IoT as an Enabler to Operations and Commercial Strategies
Retailciooutlook >> cioviewpoint

Matt Meier, VP & CIO, Whirlpool Corporation

The Ball’s in Our Court! Remember the days when the primary role of the CIO was as caretaker of the I.T. applications and infrastructure for the global enterprise? If email was up, transactional platforms and networks were humming along,...

Free Wi-Fi Versus Paid: Which is Better for Your Business?
Retailciooutlook >> cxoinsights

Patricia R. Hume, Chief Commercial Officer, iPass

We live in a mobile world, where a staggering 4.8 billion people around the world are mobile users. Among those billions, more than one billion are mobile professionals. The United States in particular is seeing astounding growth in its mobile...

The Power of Digital Design and Strategy for Affectionate Human Interactions
Retailciooutlook >> cxoinsights

Dave Fletcher, Founder and Executive Director, The Mechanism

I am a designer who decided to shift gears from traditional advertising and branding to the early days of websites in 1995. I later moved into the wild west of digital website consultancies in the late 90’s and early 2000’s, through...

Aptaris and dunnhumby Inks a Deal to Provide State-of-the-Art Promotions Management Solution
Retailciooutlook >> news

TAMPA, FL: Retailers are always looking for end-to-end promotions management solutions to efficiently plan and execute successful trade promotions. To address the complexity of the problem dunnhumby, a customer science oriented company and...

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