DATA ANALYTICS Archives | Retail CIO Outlook
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How Global Brands Create Insanely Great Customer Experiences
Retailciooutlook >> cxoinsights

Mark Wang, Chief Data Scientist, Alorica

Wouldn’t it be great to be able to predict when and how customers will be delighted, or predict which ones will churn? From online streaming services to social media platforms, some of the most successful companies have figured out how to do...

Data Analytics Making Way into Retail Market
Retailciooutlook >> news

According to ResearchLive, a screening solution has been developed by Ipsos Marketing wherein cognitive psychology and behavioral science is used to test logos, images and marketing claims among customers. System2 and...

Rise of the Machine: AI Will Change CRM and How You Engage Your Customers Forever
Retailciooutlook >> cxoinsights

Dr. Volker G. Hildebrand, Global VP, SAP Hybris

For many years, computers could play mathematical games like chess and the sheer computing horsepower was the key to their success. Last year, for the first time ever, a computer was able to play the complex board game of Go and win!...

Data Analytics: New Edge for Success
Retailciooutlook >> cioviewpoint

Colin Boyd, VP and CIO, Joy Global [NYSE-JOY]

Advantages of Cloud Computing for Data Analytics If we look back over the past two or three decades, the growth in digital data has been driven by the spread of transactional IT systems. Every function in an organization today is likely...

Data Analytics: New Edge for Success
Retailciooutlook >> cioviewpoint

Colin Boyd, VP and CIO, Joy Global [NYSE-JOY]

Advantages of Cloud Computing for Data Analytics If we look back over the past two or three decades, the growth in digital data has been driven by the spread of transactional IT systems. Every function in an organization today is likely...

Digital Technology Transformation
Retailciooutlook >> cioviewpoint

April Butterfield, Senior Director of Technology, Jabil

Thanks to technology and the evolving digital economy, consumers have better access to goods and services than ever before. In fact, consumers have come to expect on-demand access. Think about all the ways that digital technology is making your...

Mutually benefitting Technology
Retailciooutlook >> cioviewpoint

Susan Doniz, Global CIO, Aimia

Changing consumer behavior trends related to mobile and social interaction significantly impact the underlying enterprise environment and are especially acute in retail. While new technologies are enabling brands and retailers to capture more...

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