Artificial Intelligence and its Customer Value
Retailciooutlook >> cxoinsights
Chitralekha Das, AI Enthusiast, Senior Program/Project manager, IntralinksArtificial Intelligence (AI) is a natural extension of human intelligence. While AI has been around for a while, it has become so ubiquitous that it touches every one of us in some shape or form. There are numerous resources that capture how AI...
IoT as an Enabler to Operations and Commercial Strategies
Retailciooutlook >> cioviewpoint
Matt Meier, VP & CIO, Whirlpool CorporationThe Ball’s in Our Court! Remember the days when the primary role of the CIO was as caretaker of the I.T. applications and infrastructure for the global enterprise? If email was up, transactional platforms and networks were humming along,...
Janrain: Enriching Retail Experiences
Retailciooutlook >> vendor
Jim Kaskade, CEOProvides customer identity solutions that assist the retailers to tackle the shifting digital landscape and enhance the omnichannel experience for retail customers