retailciooutlook
enterprise

Dickey's Barbecue Pit Brings Hey Alexa to the Restaurant Industry
Retailciooutlook >> cxoinsights

Paula Suarez, VP-IT, Dickey’s Barbecue Restaurants, Inc.

Voice-enabled technology is the effective tool of the future. Today, requesting information from Alexa is pervasive throughout the United States, and is quickly becoming an integral business tool, especially in the restaurant industry....

Business Intelligence: New Data and Insights Propel Fraud Fighting Solutions Ahead
Retailciooutlook >> cxoinsights

Don Bush, Vice President of Marketing, Kount

The term Business Intelligence (BI) was introduced in the early 90s to describe an exciting new way to extract insight and create visual reports from stored data across the enterprise. This new insight, shared typically in the form of BI reports...

What are Some Game-Changers that Retailers can Embrace in the 2018 E-commerce Market?
Retailciooutlook >> cxoinsights

Dara Meath, Vice President - Information Technology, The Camuto Group

Today Ecommerce has gone beyond the tradition of buying goods online without purpose. Merchants have to master how consumers shopping online by presenting the same visual dynamic, personal experience and simplicity of being in-store. As brick and...

Augmented Reality Reshaping B2B Sales Process
Retailciooutlook >> news

The expectation of a customer versus the reality of what they receive as a product is one of the major challenges in the sales world. Very often, customers have a different belief about what the product should be and what they actually receive...

The Industrial IoT Attack Surface
Retailciooutlook >> cioviewpoint

Matt Griffiths, Chief Information Officer, Stanley Black & Decker Industrial

The average lifespan of industrial manufacturing machinery is around 20 years. To put that in context; 20 years ago, Windows 98 &Visual Basic 6.0 had just been released by Microsoft, Google had just hired their first employee and US Robotics...

The Industrial IoT Attack Surface
Retailciooutlook >> cioviewpoint

Matt Griffiths, Chief Information Officer, Stanley Black & Decker Industrial

The average lifespan of industrial manufacturing machinery is around 20 years. To put that in context; 20 years ago, Windows 98 &Visual Basic 6.0 had just been released by Microsoft, Google had just hired their first employee and US Robotics...

Journey from Intelligent Automation (IA) to Artificial Intelligence (AI)
Retailciooutlook >> cxoinsights

Sanjay Choubey, VP-IT, Briggs & Stratton

A leaders in business or IT, automation has always been understood as an approach to manage cost and increase operational efficiency, however recent advancement and improved approach of automation has introduced another decision factor about...

Travel Centers Digitalized
Retailciooutlook >> cxoinsights

Michael Rodgers, Chief Strategy & Information Officer, Pilot Flying J

In a world that is being primarily governed by the idea of improving the guest experience, every enterprise is pushing the limit to make themselves the preferred service provider in their industry. Against this backdrop, my role at Pilot Flying J...

The Connected Employee: What Every Business Leader Needs to Know
Retailciooutlook >> cxoinsights

Andrew Morawski, President & Country Chairman, Vodafone Americas

All over the world, today’s enterprises are operating in an increasingly complex business landscape. A number of factors–both internal and external–are disrupting the business environment and fundamentally changing how...

Technology: Building a Competitive Advantage in Logistics
Retailciooutlook >> cxoinsights

Suheb Siddiqui, Managing Director, PwC

In his economic theory magnum opus, Wealth of Nations, Adam Smith says, “Wherever there is great property, there is great inequality.” That advice may be 240 years old, but it is good counsel for today’s logistics providers. The...

Building Next-Generation Retail Operating Model
Retailciooutlook >> cxoinsights

Scott Welty, VP-Retail Strategy, JDA Software

Five Things Every Retail CEO Needs to Know For many decades, a retail organization’s success or failure hinged upon its ability to react to market conditions. But today, the velocity of disruption to retail markets is coming at such a...

Enterprise Architecture Means Thinking Business First, then Technology
Retailciooutlook >> cioviewpoint

Steven Van Wyk, CIO/COO, The PNC Financial Services Group

Today, approximately 60 percent of our retail customers at PNC rely on non-branch channels—a clear sign to us that having a strong digital strategy is crucial to ensuring that we can service customers. But providing a seamless digital...

Enterprise Architecture Means Thinking Business First, then Technology
Retailciooutlook >> cioviewpoint

Steven Van Wyk, CIO/COO, The PNC Financial Services Group

Today, approximately 60 percent of our retail customers at PNC rely on non-branch channels—a clear sign to us that having a strong digital strategy is crucial to ensuring that we can service customers. But providing a seamless digital...

From Brick & Mortar to e-Retail-Consumer Push for On-Demand Delivery
Retailciooutlook >> cxoinsights

Khaled Naim, Co-Founder & CEO, Onfleet

The deluge has begun—brands that have built a reputation as top names in the United States retail industry are experiencing an unprecedented number of store closings this year. RadioShack anticipates 552 stores closings, with Macy’s...

The New Breed Customer-centric CIO
Retailciooutlook >> cxoinsights

Sheldon Monteiro, SVP and CTO, Sapient [NASDAQ: SAPE]

In 2003, Nicholas Carr sparked a heated debate in his Harvard Business Review article “IT Doesn’t Matter”. He argued eloquently that it was more important for IT to be good enough and cheap than to be first to market and unique....

The Business Reality of Virtual Reality
Retailciooutlook >> cxoinsights

Vinod Subramanyam, AVP & Head - Digital Experiences at Brillio

For many in tech, 2016 was seen as “Year 0” for augmented and virtual reality (AR/VR). Facebook released the highly anticipated consumer version of their Oculus Rift VR headsets. Users downloaded Pokémon Go, the AR-based mobile...

ECM, "The Dragon" to Deliver Business Value
Retailciooutlook >> cioviewpoint

Thomas Phelps IV, CIO & VP-Corporate Strategy, Laserfiche

At a recent CIO summit on the topic of shrinking IT budgets, a CIO spoke up and said that board level discussions about IT governance should not be about how IT enables the business. Instead, the conversation needs to be reframed around how IT is...

IT Solutions for More Complex Promotional Offers
Retailciooutlook >> cxoinsights

William Morrell, CTO, Aptaris

Many consumers consider shopping a type of sport. They hunt for big discounts, search social media sites for sales, check apps, clip and download coupons, and look for BOGOs—buy one, get one free or half off. These simple promotions...

Balancing In-House And Hosted SaaS Solutions
Retailciooutlook >> cioviewpoint

Stuart Scott, CIO, Tempur-Pedic

Challenges in technology to meet enterprise needs In a word…"Apps". With the rapid growth of apps for smartphones and tablets along with the push for BYOD, end users have a high expectation on the enterprise IT organization...

Delivering New Values
Retailciooutlook >> cioviewpoint

Jeff Donaldson, SVP & CIO, Gamestop

Technology trends Impacting Enterprise Business Environment and Retail Industry There are a couple of trends that are both fascinating and also have great potential to transform businesses, government and eventually society. The first is the...

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