HR Archives | Retail CIO Outlook
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Leveraging Technology in the Wake of the #MeToo Campaign
Retailciooutlook >> cxoinsights

Stephanie Miller, Director of Labor and Employee Relations, Lowe's Companies, Inc.

There is no doubt that your organization has been experiencing a rise in the number of complaints involving claims of sexual harassment. And I am sure you are expecting this trend to continue for the foreseeable future. As an employee relations...

Leveraging the Combined Force of CRM and Marketing Automation
Retailciooutlook >> news

The CRM and marketing automation platforms (MAPs) have become the key drivers of successful marketing and sales campaigns. The cost-effective, tailored, and automated features of CRM have enabled its application in areas beyond marketing and sales...

Delivering an Elevated Customer Experience Requires an Agile Retail Technology Platform
Retailciooutlook >> cxoinsights

Perry Kramer, SVP & Practice Lead, Boston Retail Partners

Retailers that are thriving—and there are lots of them—anticipate and react to consumers’ demand for an enhanced and continuously changing retail experience. Retailers that have successfully anticipated the changing customer...

Journey from Intelligent Automation (IA) to Artificial Intelligence (AI)
Retailciooutlook >> cxoinsights

Sanjay Choubey, VP-IT, Briggs & Stratton

A leaders in business or IT, automation has always been understood as an approach to manage cost and increase operational efficiency, however recent advancement and improved approach of automation has introduced another decision factor about...

Why Artificial Intelligence Will Empower the CIO
Retailciooutlook >> cioviewpoint

Gregory B Morrison, SVP & CIO, Cox Enterprises

Since the dawn of mainframe computing, CIOs have marshaled troves of data—gathering, using and protecting information to advance the company’s strategic objectives. As technology evolves, so do our methods. The widespread digitization...

Making Sense of the MarTech Mess
Retailciooutlook >> cxoinsights

Brittany Feinson, VP, Communications, Marriott International [NASDAQ:MAR]

It’s Monday morning, I login to my email, I already have 20 messages awaiting my attention, and the day is only just beginning. Among these are three solicitations from vendors on how “they can revolutionize my marketing...

The Missing Puzzle Piece: How Workforce Analytics can help Complete the Picture to Unlock Customer Value?
Retailciooutlook >> cxoinsights

Helen M. Friedman, Director, Willis Towers Watson

Picture this: A senior leadership team is reviewing store results and, by all accounts, two particular store profiles look roughly the same. Customer demographics: similar. Market conditions: similar. Yet, one location is seeing major issues with...

Digitizing the Retail Customer Experience and What it Means for Multichannel Retailers Today
Retailciooutlook >> cxoinsights

Bob Hetu, Research Director, Gartner [NYSE:IT]

The 2016 holiday season is in the books and the impact of ecommerce, and Amazon, is clear. According to First Data, October 1, 2016 through January 2, 2017, ecommerce sales grew 12 percent, while brick-and-mortar sales grew only 1.6 percent....

Streamlining Retail Business with Technology at the Behest
Retailciooutlook >> cioviewpoint

Paul Karras, CIO, Wilton Brands

Top Retail Technology Trends to Watch Out for in 2016 Content rich systems thanks to embedded intelligence and analytics will accelerate the ability of applications to understand their users and respond appropriately to their requests as well...

Workforce Management Solutions Automating Business Processes
Retailciooutlook >> cxoinsights

Jahan Jamshidi, Director- IT, Aztec Shops

Aztec Shops, a retail operation located in the San Diego State University campus, has been using a comprehensive suite of solutions, including time and attendance, employee scheduling, and HR/Payroll applications from global workforce management...

Hero Payments: Infusing Efficiency in Payments Processing
Retailciooutlook >> vendor

Jon Stevens, VP

Veteran-owned merchant processing company offering cost-effective payment solutions for business owners

Legion Technologies: Employee-Centric Retail Strategy
Retailciooutlook >> vendor

Sanish Mondkar, Founder & CEO

Helps companies in retail, hospitality, and food services by building, connecting, and engaging their own network of employees while driving satisfaction and loyalty

FireEye [NASDAQ: FEYE]: Unlocking Deep Threat Intelligence
Retailciooutlook >> vendor

Kevin Mandia, CEO

Offers a single platform that blends innovative security technologies and nation-state grade threat intelligence

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