INFRASTRUCTURE Archives | Retail CIO Outlook
retailciooutlook
infrastructure

Challenges and Solutions of E-Commerce Logistics
Retailciooutlook >> news

E-commerce industry is growing at a fast pace resulting in greater demand for logistics. The industry has set up the demand of one-day to two-day delivery for customers, which has made the logistics more complex and challenging. To achieve the...

Semi-Integration Goes to the Cloud and Grows Up
Retailciooutlook >> cxoinsights

Jeff Zimmerman, COO, Clearent

By now, every retailer should be aware of how influential a quick and efficient point-of-sale (POS) transaction is on its customers’ shopping experience. But retailers may not be aware of just how critical it is to move their...

Industry Collaboration Key to Enhancing Payment Security
Retailciooutlook >> cxoinsights

Todd Aadland, SVP, Federal Reserve Bank of Chicago

As electronic payments become more widespread throughout the United States and the world, threats to payment confidentiality and integrity escalate, and payment security challenges continue to grow. Data breaches, phishing attacks, spoofed...

Digital Wallets -It's about Ecosystems
Retailciooutlook >> cioviewpoint

Mark Horbal, CIO/CTO, SpringBIG

Digital Wallets and Mobile Payment systems are here to stay. What is not obvious is who will surface as the leader, although we can certainly see who some of the players are. Where there are players, there are also winners and losers, and the...

Cloud Storage Architecture for Virtual Server
Retailciooutlook >> news

An organization can incorporate a virtual server connection by implementing cloud storage architecture for achieving greater flexibility with a low upfront cost. While convergence can be defined as a combination of pre-designed infrastructure...

Better Performance Through Insight: How Technology Can Get You From 80/20 to 20/80
Retailciooutlook >> cxoinsights

Nick Fischer, Senior Vice President & CFO, Betteridge

Several key ingredients contribute to your success in implementing a performance management infrastructure and achieving sustained, profitable growth. First, establishing measurable performance goals and priority objectives with clear milestones...

Moving to a Software Defined Framework
Retailciooutlook >> cxoinsights

Rathi Murthy, CTO, Gap Inc.

At Gap Inc., we have millions of customers who visit us every day in stores, on our websites and on their mobile phones. As the shopping experience has evolved, so have their expectations of the experience they will have each time that they...

Potential Impact of Blockchain on E-Commerce Sector
Retailciooutlook >> news

The potential of the blockchain technology is immense and has brought transformation in all the sectors of the economy. It has the power to eliminate a huge amount of record-keeping, can save money and revolutionize IT in ways which were not...

Technology- The Third Facet of Guest experience
Retailciooutlook >> cioviewpoint

John De Angelis, CIO, The Star Entertainment Group

We know that the creation of a personalised and engaging guest experience is the key to customer loyalty. It’s something we try to master every day – via our hosts, our dealers, and our hotel and restaurant team members. In essence, to...

Only Fools Fragment: How Seamless Experiences Keep Customers
Retailciooutlook >> cxoinsights

Scott Rigby, Head of Digital Transformation for Enterprise Solutions, APAC, Adobe

The best experience businesses map out every step of the customer journey with uninterrupted technological engagement. "It’s a challenge for CIO’s to provide a technology transparent experience to customers when the average...

Retail Success Requires Boosting Operational Efficiency
Retailciooutlook >> cxoinsights

Nick East, CEO, Zynstra

The world of retail is changing, driven by a significant shift in consumer demands. Just look at the likes of Amazon Go, a revolutionary retail space that delivers the kind of effective, frictionless experience that shoppers are now craving....

Retail Success Requires Boosting Operational Efficiency
Retailciooutlook >> cxoinsights

Nick East, CEO, Zynstra

The world of retail is changing, driven by a significant shift in consumer demands. Just look at the likes of Amazon Go, a revolutionary retail space that delivers the kind of effective, frictionless experience that shoppers are now craving....

E-commerce and the Data behind it
Retailciooutlook >> cioviewpoint

Klemen Drole, CIO, Lazada Group

E-commerce as a concept is straightforward enough. Aisles and aisles of physical products, now easily accessible digitally at a click of a button. But the digitization of shopping has opened the flood gates to turbulent competition. New concepts...

Asymmetrical Risk to the Integrated Retail World
Retailciooutlook >> cxoinsights

David Marcotte, Senior Vice President, Kantar Consulting

On June 27, 2017, malware was activated on multiple government and financial systems in Ukraine. First thought to be Petya ransomware, it turned out to be a weaponized version called NotPetya that prevented users from accessing their hard drives...

How Traditional Retailers are Evolving For the Digital Era
Retailciooutlook >> cxoinsights

Gareth Bridges, Director, Digital Business, Equinix Asia-Pacific

Technology has had an enormous impact on the retail sector – not only supporting the rise of online stores, but also in enhancing the operations of traditional bricks and mortar retailers. In today’s ever-changing retail world,...

PAR Technology Introduces PAR Pay for all PAR POS Software Solutions
Retailciooutlook >> news

New SaaS based EMV enabled transaction processing solution New Hartford, NY- ParTech, Inc. (PAR), a leading global provider of point of sale (POS) and workforce efficiency solutions to the restaurant and retail industries, announced the...

IT as an Enabler for Retail Industry
Retailciooutlook >> cioviewpoint

Armin Roeseler, CIO, Swanson Health Products

In retail environments, IT became a critical business enabler no later than the moment when companies started to migrate from traditional brick and mortar business models to e-commerce and online solutions. In addition, increasing...

The Industrial IoT Attack Surface
Retailciooutlook >> cioviewpoint

Matt Griffiths, CIO, Stanley Black & Decker Industrial

The average lifespan of industrial manufacturing machinery is around 20 years. To put that in context; 20 years ago, Windows 98 &Visual Basic 6.0 had just been released by Microsoft, Google had just hired their first employee and US Robotics...

Delivering an Elevated Customer Experience Requires an Agile Retail Technology Platform
Retailciooutlook >> cxoinsights

Perry Kramer, SVP & Practice Lead, Boston Retail Partners

Retailers that are thriving—and there are lots of them—anticipate and react to consumers’ demand for an enhanced and continuously changing retail experience. Retailers that have successfully anticipated the changing customer...

Journey from Intelligent Automation (IA) to Artificial Intelligence (AI)
Retailciooutlook >> cxoinsights

Sanjay Choubey, VP-IT, Briggs & Stratton

A leaders in business or IT, automation has always been understood as an approach to manage cost and increase operational efficiency, however recent advancement and improved approach of automation has introduced another decision factor about...

New Editions