INTERNET OF THINGS Archives | Retail CIO Outlook
internet of things

Managing Internet of Things Risk in the Retail Sector
Retailciooutlook >> cxoinsights

Christian Beckner, Senior Director, Retail Technology, National Retail Federation

Over the past several years, deployment of Internet of Things (IoT) devices has increased exponentially. Researchers estimate that over 20 billion IoT devices are in use globally today, and this number is expected to increase to over 100 billion...

The Industrial IoT Attack Surface
Retailciooutlook >> cioviewpoint

Matt Griffiths, CIO, Stanley Black & Decker Industrial

The average lifespan of industrial manufacturing machinery is around 20 years. To put that in context; 20 years ago, Windows 98 &Visual Basic 6.0 had just been released by Microsoft, Google had just hired their first employee and US Robotics...

Is AI Likely to Empower Retail in the Future?
Retailciooutlook >> news

Artificial Intelligence (AI) has carved a niche for itself in every industry, and the retail sector has particularly benefitted significantly from it. AI has helped retailers improve customer experience (CX) and customer journey. •...

Retail Digital Convergence
Retailciooutlook >> cxoinsights

Ruben Martin, CEO & Co-founder, Quivers

Within the last 15 years, there have been a tremendous number of advancements to enhance the retail shopping experience. Of these improvements, those that stood out have created a simplified, quicker, and inexpensive way for consumers to...

The Connected Employee: What Every Business Leader Needs to Know
Retailciooutlook >> cxoinsights

Andrew Morawski, President & Country Chairman, Vodafone Americas

All over the world, today’s enterprises are operating in an increasingly complex business landscape. A number of factors–both internal and external–are disrupting the business environment and fundamentally changing how...

Technology: Building a Competitive Advantage in Logistics
Retailciooutlook >> cxoinsights

Suheb Siddiqui, Managing Director, PwC

In his economic theory magnum opus, Wealth of Nations, Adam Smith says, “Wherever there is great property, there is great inequality.” That advice may be 240 years old, but it is good counsel for today’s logistics providers. The...

Do IT Professionals Have a Social Responsibility?
Retailciooutlook >> cioviewpoint

Sam Segran, CIO, Texas Tech University

Except for a few involved researchers and interested parties, the world hardly noticed the advent of the internet in 1969 (as ARPANET) when the first host-to-host message was communicated from the University of California, Los Angeles (UCLA) to...

Truly Autonomous AI Not Practical for Most Businesses
Retailciooutlook >> cxoinsights

Scott Horn, CMO, [24]7

On the heels of 2016’s announcements of Salesforce Einstein, Facebook Messenger chatbots and the new Partnership on AI launched by the biggest names in tech, many believe that Hollywood dreams of human-like machines will become reality this...

How Retailers Can Improve Profits and Customer Service with Better Omni-Channel Fulfillment
Retailciooutlook >> cxoinsights

Prashanth Palakurthi, Founder and CEO, Reflexis Systems, Inc.

Retail has changed forever; let’s get that over with. Customer purchases follow an almost infinite number of paths that include bouncing among online, stores, social media, mobile devices, shopping apps, maybe back to online, maybe back to...

The Future of Marketing: Creating 3-Dimensional Customer Profiles in an IoT Frenzied World
Retailciooutlook >> cxoinsights

Jeanine Banks, EVP, Global Products & Solutions, Axway

Consider that most of your customers are now smartphone users and that the average smartphone user interacts with their device over 150 times daily to send messages, view digital content and use social media, according to the Kleiner Perkins...

Technology and Innovation Transforming Health Care
Retailciooutlook >> cioviewpoint

Tom Miller, SVP & CIO, Anthem [NYSE: ANTM]

What are three of the most consumer-friendly companies that come to mind? I’m betting you may have thought of Amazon or Starbucks or War by Parker—companies that are constantly finding ways to refine the consumer...

Seven Signs of Disruption to Watch in 2017
Retailciooutlook >> cxoinsights

Rod Sides, Vice Chairman, US Retail, Wholesale and Distribution leader, Deloitte LLP

Many traditional retail operations continue to be disrupted by technologies that remove barriers to entry for agile players. Challenged by evolving market fragmentation, pragmatic adoption of technology can present retailers with opportunities to...

Resetting the CIO's Role for Smart, Digital Retail
Retailciooutlook >> cxoinsights

John Kenwood, VP, Capgemini [Euronext: CAP]

The great retail renaissance is underway, enlightened by digital, enabled by the cloud and enriched by an endless sea of data. This digital reawakening requires CIOs at traditional retailers to retool their role and reset expectations in the...

Gaining 360 Degree View of Consumers
Retailciooutlook >> cxoinsights

Sahal Laher, SVP, Chief Digital & Information Officer, Destination XL Group, Inc. [NASDAQ: DXLG]

Retailers have to integrate data across the retail enterprise to have a 360 degree view of the customer, but it’s not an easy thing to do. What are your thoughts on getting this act right? The fundamental objective is to give customers...

Infusing Analytics into Physical Retail Stores
Retailciooutlook >> cxoinsights

Brandon Schulz, Director, Retail Vertical, Luxoft [NYSE:LXFT]

With the growing customer demands, players in the retail industry are leveraging advanced eCommerce platforms to enhance shopping experience. The capability of eCommerce platforms to record users’ browsing history in retail cloud...

Driving Consumer Experience through Intuitive Technology
Retailciooutlook >> cxoinsights

Charlie Cole, Chief Digital Officer, VP, TUMI

1) Retailers have to integrate data across the retail enterprise to have a 360-degree view of the customer, but it’s not an easy thing to do. What are your thoughts on getting this act right? It’s easy to overcomplicate. Ultimately...

Top 6 Retail Analytics Trends of 2017
Retailciooutlook >> cxoinsights

Jeff Huckaby, Segment Director, Retail and Consumer Goods, Tableau Software [NASDAQ: DATA]

Business intelligence norms are evolving across the retail industry, and leading retailers are prioritizing analytics initiatives as a result. More retail and consumer-goods companies are opening up their data to executives and front-line...

The Realization that Online is Where the Future Is
Retailciooutlook >> cxoinsights

Reid Greenberg, SVP, Kantar Retail

Top Retail Technology Trends to Watch Out for in 2017 The speed at which technology changes is virtually impossible to keep up with as a marketer or tech leader. The good news is, there are a lot of shiny things to ignore and focus on the...

Data Analytics: New Edge for Success
Retailciooutlook >> cioviewpoint

Colin Boyd, VP and CIO, Joy Global [NYSE-JOY]

Advantages of Cloud Computing for Data Analytics If we look back over the past two or three decades, the growth in digital data has been driven by the spread of transactional IT systems. Every function in an organization today is likely...

Time to Reach for the Clouds
Retailciooutlook >> cioviewpoint

Mike Ruchensky, VP and CIO, Swift Transportation [NYSE-SWFT]

Today’s fleet managers—and their drivers—face heightened responsibilities in an increasingly competitive transportation industry. Budget pressures and regulatory uncertainty can put the squeeze on fleets, coupled with the fact we...

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