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The Importance of Customer Relationship Management (CRM) in the Retail Industry
Retailciooutlook >> news

The most crucial objective of the retail industry is to establish an effective customer relationship and thus Customer relationship management (CRM) application is an integral part of all businesses. The CRM system offers chatbots which help in...

Latest E-commerce Trends Shaping Up
Retailciooutlook >> cxoinsights

Advait Kulkarni, IT Director, Cetera Financial Group

E-commerce these days has exploded many times, hitting new milestones and achieving numbers never seen. In the year 2014, sales hit a high of $1.3 trillion reaching almost $2 trillion by the end of 2016. By 2020, it is estimated that the...

The Importance of Customer Relationship Management (CRM) in the Retail Industry
Retailciooutlook >> news

The most crucial objective of the retail industry is to establish an effective customer relationship and thus Customer relationship management (CRM) application is an integral part of all businesses. The CRM system offers chatbots which help in...

Latest E-commerce Trends Shaping Up
Retailciooutlook >> cxoinsights

Advait Kulkarni, IT Director, Cetera Financial Group

E-commerce these days has exploded many times, hitting new milestones and achieving numbers never seen. In the year 2014, sales hit a high of $1.3 trillion reaching almost $2 trillion by the end of 2016. By 2020, it is estimated that the...