retailciooutlook
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Major Technological Trends in the Payment Arena
Retailciooutlook >> news

The mode of payments is becoming one of the most crucial and exciting sectors of technology for now. The attention the payment sector is receiving makes perfect sense as the industry is embracing disruptive technologies and is offering amazing new...

Digital Wallets - It's about Ecosystems
Retailciooutlook >> cioviewpoint

Mark Horbal, CIO/CTO, SpringBIG

Digital Wallets and Mobile Payment systems are here to stay. What is not obvious is who will surface as the leader, although we can certainly see who some of the players are. Where there are players, there are also winners and losers, and the...

Digital Wallets - It's about Ecosystems
Retailciooutlook >> cioviewpoint

Mark Horbal, CIO/CTO, SpringBIG

Digital Wallets and Mobile Payment systems are here to stay. What is not obvious is who will surface as the leader, although we can certainly see who some of the players are. Where there are players, there are also winners and losers, and the...

A Futuristic Approach for the Growth of E-Commerce
Retailciooutlook >> news

Major tech companies like Google and Facebook invest a lot of their time and expenses in the development of their algorithms, for improving their SEO and selling strategies. SEO trends are ever-evolving, and it demands that all e-commerce...

Is Cognitive Technology Empowering Retail Chains?
Retailciooutlook >> news

The surge in the use of smartphones and other smart devices has overshadowed the traditional methodologies of the retail industry. With users being abreast of the latest trends in the industry to find the best fit for their needs, the retailers...

PAR Technology Introduces PAR Pay for all PAR POS Software Solutions
Retailciooutlook >> news

New SaaS based EMV enabled transaction processing solution New Hartford, NY- ParTech, Inc. (PAR), a leading global provider of point of sale (POS) and workforce efficiency solutions to the restaurant and retail industries, announced the...

The New Value Case for Mobile Apps: A Foundation for Immersive Commerce
Retailciooutlook >> cxoinsights

Dave Nickens, Mobile Director, Build.com

Over the last several years there has been much debate around Mobile Apps. Should we have one? What level of investment should we make? For this discussion, let’s focus on native apps, consumer expectations, and the intersection of emerging...

The Digital Retail Tools of the Future
Retailciooutlook >> cxoinsights

Marc Biosi, Global Director, Sitel

From personalized emails prompting me to purchase items I’ve reviewed to ads popping up in my social media feeds, retailers are using every tool they can to reach and engage with today’s consumers. Among this digital...

Emerging Automation Technology in Retail
Retailciooutlook >> news

The retail sector is experiencing a monumental shift with the increasing dominance of e-commerce. Mobile technology enabled by high-speed 4G connectivity has opened new possibilities for e-commerce platforms. Moreover, the advantages offered by...

Retail Digital Convergence
Retailciooutlook >> cxoinsights

Ruben Martin, CEO (Co-Founder), Quivers

Within the last 15 years, there have been a tremendous number of advancements to enhance the retail shopping experience. Of these improvements, those that stood out have created a simplified, quicker, and inexpensive way for consumers to...

A Century of Success: Red Wing Shoes Innovates for Continued Growth
Retailciooutlook >> cioviewpoint

Marc Kermisch, VP & CIO, Red Wing Shoe Co.

A commitment to innovation, quality and customer service has propelled Red Wing Shoes to a company whose leadership has stood the test of time. With roots that date back to 1905, Red Wing Shoes knows industrial footwear and knows it well. The...

The Rise of M-Commerce in the Modern Era
Retailciooutlook >> news

The buying and selling of goods and services over a wireless device have become a norm in this digital age. With major organizations venturing into the mobile commerce arena, m-commerce is expected to scale great heights along with the e-commerce...

"Chatbots: Transforming Retail Sector"
Retailciooutlook >> news

Communicate with their customers was through the email. However, today, retailers and brands have various mobile and online communication tools that are highly effective than ever before, which include text, video and voice chat, mobile messaging,...

How to be Competitive in eCommerce (2018)
Retailciooutlook >> news

Data explosion, in combination with other technological disruptions such as AI, ML, and mobility of devices has been critical in driving the success of the eCommerce industry. The result is an exponential increase in the number of eCommerce...

How to be Competitive in eCommerce (2018)
Retailciooutlook >> news

Data explosion, in combination with other technological disruptions such as AI, ML, and mobility of devices has been critical in driving the success of the eCommerce industry. The result is an exponential increase in the number of eCommerce...

Technology: Building a Competitive Advantage in Logistics
Retailciooutlook >> cxoinsights

Suheb Siddiqui, Managing Director, PwC

In his economic theory magnum opus, Wealth of Nations, Adam Smith says, “Wherever there is great property, there is great inequality.” That advice may be 240 years old, but it is good counsel for today’s logistics providers. The...

Moving Beyond Mobile Wallets
Retailciooutlook >> cxoinsights

David Broome, SVP-Application Development, InComm

When they were first launched, mobile wallets (or digital wallets) were met with a great deal of excitement. However, with so much of the financial experience moving to digital,includingnew andemerging technologies such as wearables, IoT and...

Mobile Marketing and The Evolution Of E-commerce
Retailciooutlook >> cxoinsights

Marissa Tarleton, CMO, RetailMeNot, Inc

Consumers love to shop. However, the means and methods in which they find what they want continue to evolve; and in true digital fashion, the e-commerce industry has transformed once again. More than ever before, it feels as if marketers are...

Building Next-Generation Retail Operating Model
Retailciooutlook >> cxoinsights

Scott Welty, VP-Retail Strategy, JDA Software

Five Things Every Retail CEO Needs to Know For many decades, a retail organization’s success or failure hinged upon its ability to react to market conditions. But today, the velocity of disruption to retail markets is coming at such a...

Driving Consumer Experience through Intuitive Technology
Retailciooutlook >> cxoinsights

Charlie Cole, Chief Digital Officer, VP, TUMI

1) Retailers have to integrate data across the retail enterprise to have a 360-degree view of the customer, but it’s not an easy thing to do. What are your thoughts on getting this act right? It’s easy to overcomplicate. Ultimately...

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