Retail CIO Outlook Weekly Brief
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Sean MacCarthy, Executive Director Global Analytics and Store Segmentation, Claire's Inc
Mohan Krishnaraj, Global Head of User Experience at HARMAN, a Samsung company
Angela Hsu, SVP of Marketing and eCommerce, Lamps Plus
Mark Horbal, CIO & CTO, SpringBIG
Your POS is your workhorse. It sees every transaction in every store.
Shirish Lal, COO & CTO, Harte Hanks [NYSE:HHS]
The last five years has seen a dramatic change in CMO’s engagement in technology decisions. From Gartner declaring the CMO will make more IT purchasing decisions.
Terre Wellington, Senior Vice President of Store Operations, Lamp Plus
For its ability to strengthen brand loyalty and offer a real human connection, texting is sure to be an important component in the future of brick-and-mortar customer service.
Dave Nickens, Mobile Director, Build.com
Over the last several years there has been much debate around Mobile Apps.
Natalie Ashes, Head of Ecommerce, GraysOnline
Whilst this is a difficult time, we will continue to do what we have always done back in 1922: help vendors clear stock and help customers get bargains albeit it’s a different world now.
Mark Horbal, CIO, SVP-IT, EVP Corporate Vision and Innovation, SpringBIG
In the simplest terms, the fundamental objective of any retail enterprise is to sell as many products as possible.
Phillip Raub, Founder and President, b8ta
The retail industry has always been a part and parcel of Human Society.
Jonathan Low, Ex-Co-Founder & Chief Technology Officer, honestbee
E-commerce has been cited as the “most dynamic sector” of Southeast Asia’s online economy.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Melissa Greenwell, EVP & COO, The Finish Line, Inc
According to a National Science Foundation 2016 report, in 2013 women were fifty percent of the college-educated workforce.
Sanjay Choubey, VP-IT, Briggs & Stratton
A leaders in business or IT, automation has always been understood as an approach to manage cost and increase operational efficiency.
William Morrell, CTO, Aptaris
Knowing consumers’ purchasing habits, how they prefer to shop, when and why are critical to profitability and growth.
Mark Digman, CMO, ROI Revolution
Of all the digital marketing avenues available to the modern retailer, paid search provides opportunity for scalable, ROI-driven campaigns like few others.
Gael DE Talhouet, Vice President Brand Building, Essity GMBH
Contrarily to most legacy IT solutions and platforms, AI is not a tech tool that runs in the background. It is not an enabler that business and customer-facing people can ignore.
Ruben Martin, CEO & Co-founder, Quivers
The main goal is helping consumers find exactly what they need and ensure they receive the information to make a purchasing decision while having a great experience.
Dara Meath, Vice President - Information Technology, The Camuto Group
Retails can gather real-time behavioral data with AI to understand consumers’ needs at a deeper level, and more accurately forecast the goods they are most likely to buy.
