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When Science Fiction Becomes Science Fact: An...

By Stephen Barnham, SVP & CIO, MetLife Asia

Driving Consumer Experience through Intuitive...

By Charlie Cole, Chief Digital Officer, VP, TUMI

How to Build an Agile Supply Chain Ready for...

By Susanna Zhu, Vice President, Head of U.S. Supply Chain Operations, The Hershey Company

The Future of Marketing: Creating 3-Dimensional...

By Jeanine Banks, EVP, Global Products & Solutions, Axway

Evolving Customer Relationship Management: Move Fast or Die Trying

By Ed Ariel, Vice President of Service Operations, ezCater

Evolving Customer Relationship Management: Move Fast or Die Trying

Companies need to balance where they invest resources: adding new customers versus improving customer satisfaction.

Asymmetrical Risk to the Integrated Retail World

By David Marcotte, Senior Vice President, Kantar Consulting

Asymmetrical Risk to the Integrated Retail World

Asymmetrical warfare is waging undeclared war by means of proxies, independent agents, and professionals so that there is no clear line of responsibility or plausible deniability.

The Big Mistake Department Stores Make with Their Online Services

By Brad Bernstein, SVP of North American Sales, Nanorep

​No question, the growth of e-commerce has completely changed the game for retail customer service.

The Changing Landscape of E-commerce and Challenges for CIOs and CMOs

By Ajit Sivadasan, VP/GM Global eCommerce, Lenovo

The Changing Landscape of E-commerce and Challenges for CIOs and CMOs

​In a world defined by internet ubiquity, e-commerce, is arguably the most impactful and transformative business model we have witnessed in over a 100+ years.

AI: What it Can Bring and How to Prepare for the Future

By Chris Miller, Chief Technology & Innovation Officer, Avanade

AI: What it Can Bring and How to Prepare for the Future

Every decade a major disruption has occurred that altered the digital landscape: from the PC revolution, to the internet boom, to the mobile-first rise.

Redesigning Supply Chain and Logistics with Simulation

By Benoit Montreuil, Professor in ISYE School, Coca- Cola Chair in Material Handling and Distribution

Redesigning Supply Chain and Logistics with Simulation

Simulation assists organizations in assessing the state, performance, anomalies, opportunities and risks of current and proposed supply chains and logistic systems.

Commerce to Be a Game Changer for Shoppers

By Don Scheibenreif, VP-Distinguished Analyst, Gartner

Commerce to Be a Game Changer for Shoppers

Commerce leaders have made online transactions efficient and customer friendly.

IoT as an Enabler to Operations and Commercial Strategies

By Matt Meier, VP & CIO, Whirlpool Corporation

IoT as an Enabler to Operations and Commercial Strategies

The dawn of Cloud Computing, Big Data, Machine Learning, Mobile, IoT and myriad other over-used buzzwords have forever changed the opportunity.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

By Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Business Intelligence: New Data and Insights Propel Fraud Fighting Solutions Ahead

By Don Bush, Vice President of Marketing, Kount

Business Intelligence: New Data and Insights Propel Fraud Fighting Solutions Ahead

BI provides business managers analytical insights of real-time data in visual interfaces and automated workflow systems.

Mobile Marketing and The Evolution Of E-commerce

By Marissa Tarleton, CMO, RetailMeNot, Inc

Consumers love to shop. However, the means and methods in which they find what they want continue to evolve.

Money Ball Retailing

By Peter Charness, SVP America's and Global CMO, TXT e-solutions [MI-TXT]

Money Ball Retailing

Great Assortments have to please at least 2 distinct groups. In first place, of course, are the customers who want exactly what they want, when and where they want it.

The Industrial IoT Attack Surface

By Matt Griffiths, CIO, Stanley Black & Decker Industrial

The Industrial IoT Attack Surface

The average lifespan of industrial manufacturing machinery is around 20 years.

The Digital Journey

By Dan Adam, CIO, Extreme Networks [NasdaqGS-EXTR] And Todd Nicholson, VP-Vertical Market Business Units, Extreme Networks [NasdaqGS-EXTR]

The Digital Journey

With increased competitive pressures on traditional brick and mortar retailers due to the rapidly growing online ecommerce channels.

Evolution of Information Technology

By Joe Sheridan, Corporate Director of IT & CIO, Soave Enterprises

Evolution of Information Technology

Informational Technology is a massively evolving and dynamic sector. Technology has permeated to every strata of the society and is playing pivotal role in shaping social dynamics.

Accounting for Online Payment Security as a Practice

By Vennard Wright, CIO, WSSC (Washington Suburban Sanitary Commission)

Accounting for Online Payment Security as a Practice

Accounting for PCI requirements necessitates the need for significant planning up front, to develop and implement payment processing methods for customers and other entities.

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