Retail CIO Outlook Weekly Brief
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By Kathy Tan Mayor, SVP & CMO, Carnival Cruise Line
By Rich Lim, Digital Creative Strategist, Geometry Global Seoul
By Bruce Valk, CIO & VP, Silver Star Brands
Emotional Quotient (EQ) is a way to measure how a person recognizes his or her own emotions and other people's emotions.
By Perry Kramer, SVP & Practice Lead, Boston Retail Partners
Retailers that are thriving—and there are lots of them— anticipate and react to consumers’ demand for an enhanced and continuously changing retail experience.
By Amy Zirkle, Ex Vice President, Industry Affairs, Electronic Transactions Association
There are few industries yet untouched by the tidal wave of technological innovation.
By Mark Horbal, CIO & CTO, SpringBIG
Your POS is your workhorse. It sees every transaction in every store.
By Susan Doniz, Global CIO, Aimia
Wearable computers become just another delivery mechanism for digital junk mail.
By Joe Bobko, Vice President of Transportation, Boxed
Fortunately, we are in a stage where robotics and automation, irrespective of industries, are more a help in complementing the existing labor.
By Dr. Volker G. Hildebrand, Global VP, SAP Hybris
For many years, computers could play mathematical games like chess and the sheer computing horsepower was the key to their success.
By David Broome, SVP-Application Development, InComm
When they were first launched, mobile wallets (or digital wallets) were met with a great deal of excitement.
By Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
By Tom Miller, SVP & CIO, Anthem [NYSE: ANTM]
Consumer-focused companies not only want to make it more convenient but intuitive, leaving the consumer impressed and satisfied.
By Prashanth Palakurthi, Founder and CEO, Reflexis Systems, Inc.
Real-time store execution platforms integrate with OMS, Point of Sale, Internet of Things, sensors, social media, and any other store-facing system.
By Lauren Freedman, SVP Digital Strategy/Chief Merchant, Astound Commerce
The competitive landscape is challenging and knowing one’s customer may be more important than ever before.
By Dr. Mark Chrystal, Chief Analytics Officer at rue21 & Co-Founder, MachineCore, Inc.
AI is going to grow up rapidly; Moore’s law may apply for a while, but its development will almost certainly outpace anything we have seen before.
By Ferhat Hatay, Senior Manager of Strategy and Innovation, Fujitsu And Victoria Livschitz, Founder & CTO, Grid Dynamics
Moving e-commerce operations to the cloud offers a host of business benefits for retailers.
By Brad Bernstein, SVP of North American Sales, Nanorep
No question, the growth of e-commerce has completely changed the game for retail customer service.
By Reid Greenberg, SVP, Kantar Retail
The good news is, there are a lot of shiny things to ignore and focus on the leading trends that seem to be valid for commanding attention for the foreseeable future.
