Retail CIO Outlook Weekly Brief
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By Matt Griffiths, Chief Information Officer, Stanley Black & Decker Industrial
The average lifespan of industrial manufacturing machinery is around 20 years.
By Michael Wilburn, Senior Director, Global CRM Technology at Ancestry
What is preventing organizations from truly optimizing their 360-degree view of the customer? I’ll give you a hint - it’s not technology.
By Perry Kramer, SVP & Practice Lead, Boston Retail Partners
Retailers that are thriving—and there are lots of them— anticipate and react to consumers’ demand for an enhanced and continuously changing retail experience.
By Gregory B Morrison, SVP & CIO, Cox Enterprises
To better anticipate where AI makes sense throughout organizations, let’s explore its potential.
By Djamel Toubrinet, Marketing Director, Americas–Retail, Cegid Group
Thriving retail brands nurture deeper connections with shoppers by building communities.
By Pete Zaballos, CTO, SPS Commerce [NasdaqGS-SPSC]
Remember when “knowing your customer” was limited to these two metrics? We had no way of knowing then just how important data would become in today’s digital retail environment.
By Charlie Cole, Chief Digital Officer, VP, TUMI
It’s easy to over complicate. Ultimately retail is divided by two lowest common denominators of data–at the product level and at the customer level.
By Sahal Laher, CDO & CIO, Destination XL Group
There is extreme competition in the retail industry today and thousands of stores are closing in what is being described as the retail apocalypse.
By Ricardo Belmar, Senior Director-Enterprise Product Marketing, InfoVista
Digital and in-store shopping experiences are on a collision course in the best way possible.
By Guy Amisano, CEO, Salient Management Company
Retailers should leverage POS data in combination with geographic data to determine the buying preferences of consumers in different areas.
By Michael Koch, Sr. Director, Samsung Electronics America
While the products and technology have advanced exponentially, the retail environments are very much the same stagnant displacement of products in place since the 1950s.
By Luis Sanz, Founder, Olapic
There is no question that data is a critical part of retail success. Each part of the customer journey needs to be tracked and measured.
By Pankaj Sharma, Senior Vice President, Home & Business Networks, Schneider Electric
Lithium-ion battery technology promises to bring welcome relief, because they last more than twice as long as traditional UPS batteries and weigh only about a third as much.
By Courtney Graybill, Vice President, Customer Experience & Product Management, David's Bridal
Courtney Graybill devises customer experience roadmaps and executes on those strategies to drive shopper engagements for David’s Bridal.
By Klemen Drole, CIO, Lazada Group
Big data is the new oil, powering the e-commerce ecosystem.
By Eric Wilson, Director Planning, Escalade Sports
Prediction is becoming more about behavior than history.
