By Dr. Volker G. Hildebrand, Global VP, SAP Hybris
By Sue Yasav, VP, Market & Consumer Insights, Synchrony Financial [NYSE:SYF]
By Kevin Glynn, VP and CIO, DSC Logistics
By Matt Meier, VP & CIO, Whirlpool Corporation
By Mario Harik, CIO, XPO Logistics, Inc.
In the age of e-commerce, consumers have more choice than ever. We can shop anytime of the day and from virtually any location.
By Gregory B Morrison, SVP & CIO, Cox Enterprises
To better anticipate where AI makes sense throughout organizations, let’s explore its potential.
By Chuck Fuerst, Director of Product Strategy, HighJump Software
Cloud computing is a hot topic and the basic structure is similar no matter the service.
By Michael Lehman, CIO, Batteries Plus Bulbs
The biggest challenge, and also the biggest opportunity, is simply the accelerating rate of change.
By Graeme McVie, VP & GM, Business Development, Precima
For grocery retailing, click-and-collect and home delivery will continue to rise in popularity.
By Lauren Freedman, SVP Digital Strategy/Chief Merchant, Astound Commerce
The competitive landscape is challenging and knowing one’s customer may be more important than ever before.
By Marc Kermisch, VP & CIO, Red Wing Shoe Co.
A commitment to innovation, quality and customer service has propelled Red Wing Shoes to a company whose leadership has stood the test of time.
By Edward Park, SVP, Head of Retail, Digital, Allocations, Wholesale Operations (North America), GUESS? Inc.
Customers are demanding simple and seamless experiences across traditional channels (store and ecommerce) and through now-pervasive social channels.
By Scott Horn, CMO, 7
On the heels of 2016’s announcements of Salesforce Einstein, Facebook Messenger chatbots and the new Partnership on AI launched by the biggest names in tech, many believe that Hollywood dreams of human-like machines will become reality this year.
By Steve Rempel, CIO, Rite Aid [NYSE:RAD]
Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes, and even our cars.
By Bruce Valk, CIO & VP, Silver Star Brands
Growing up a barber’s son in a small rural Wisconsin town, I was unknowingly an early student of emotional intelligence as I listened to and observed the diverse clientele of a one-chair barbershop.
By Phil Stevens, CIO, The Exchange
Given the number of breaches announced by banks, technology companies, manufacturers, and retailers, it is clear that information security is a big challenge.
By Nizzi Renaud, CMO, Zazzle
The sharing economy—for some it feels like a movement, for others a fad. While most define the sharing economy as a concept where peers borrow from peers, the concept has expanded to include many trends that are redefining commerce.
By Daniel Gagnon, VP of Marketing, Global Logistics & Distribution, UPS
The serenity of a normal Sunday morning gives me time to catch-up on the business journals and blogs that have accumulated in my in-box throughout the week.
By Vennard Wright, CIO, WSSC (Washington Suburban Sanitary Commission)
As consumers and recipients of services from utilities, our least favorite things about receipt of those services is paying bills.
By Marissa Tarleton, CMO, RetailMeNot, Inc
Consumers love to shop. However, the means and methods in which they find what they want continue to evolve; and in true digital fashion, the e-commerce industry has transformed once again.