By Stephen Barnham, SVP & CIO, MetLife Asia
By Charlie Cole, Chief Digital Officer, VP, TUMI
By Susanna Zhu, Vice President, Head of U.S. Supply Chain Operations, The Hershey Company
By Jeanine Banks, EVP, Global Products & Solutions, Axway
By Ed Ariel, Vice President of Service Operations, ezCater
Companies need to balance where they invest resources: adding new customers versus improving customer satisfaction.
By David Marcotte, Senior Vice President, Kantar Consulting
Asymmetrical warfare is waging undeclared war by means of proxies, independent agents, and professionals so that there is no clear line of responsibility or plausible deniability.
By Brad Bernstein, SVP of North American Sales, Nanorep
No question, the growth of e-commerce has completely changed the game for retail customer service.
By Ajit Sivadasan, VP/GM Global eCommerce, Lenovo
In a world defined by internet ubiquity, e-commerce, is arguably the most impactful and transformative business model we have witnessed in over a 100+ years.
By Chris Miller, Chief Technology & Innovation Officer, Avanade
Every decade a major disruption has occurred that altered the digital landscape: from the PC revolution, to the internet boom, to the mobile-first rise.
By Benoit Montreuil, Professor in ISYE School, Coca- Cola Chair in Material Handling and Distribution
Simulation assists organizations in assessing the state, performance, anomalies, opportunities and risks of current and proposed supply chains and logistic systems.
By Don Scheibenreif, VP-Distinguished Analyst, Gartner
Commerce leaders have made online transactions efficient and customer friendly.
By Matt Meier, VP & CIO, Whirlpool Corporation
The dawn of Cloud Computing, Big Data, Machine Learning, Mobile, IoT and myriad other over-used buzzwords have forever changed the opportunity.
By Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
By Don Bush, Vice President of Marketing, Kount
BI provides business managers analytical insights of real-time data in visual interfaces and automated workflow systems.
By Marissa Tarleton, CMO, RetailMeNot, Inc
Consumers love to shop. However, the means and methods in which they find what they want continue to evolve.
By Peter Charness, SVP America's and Global CMO, TXT e-solutions [MI-TXT]
Great Assortments have to please at least 2 distinct groups. In first place, of course, are the customers who want exactly what they want, when and where they want it.
By Matt Griffiths, CIO, Stanley Black & Decker Industrial
The average lifespan of industrial manufacturing machinery is around 20 years.
By Dan Adam, CIO, Extreme Networks [NasdaqGS-EXTR] And Todd Nicholson, VP-Vertical Market Business Units, Extreme Networks [NasdaqGS-EXTR]
With increased competitive pressures on traditional brick and mortar retailers due to the rapidly growing online ecommerce channels.
By Joe Sheridan, Corporate Director of IT & CIO, Soave Enterprises
Informational Technology is a massively evolving and dynamic sector. Technology has permeated to every strata of the society and is playing pivotal role in shaping social dynamics.
By Vennard Wright, CIO, WSSC (Washington Suburban Sanitary Commission)
Accounting for PCI requirements necessitates the need for significant planning up front, to develop and implement payment processing methods for customers and other entities.