Technology Magazine For Retail | Retail CIO Outlook
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Digital Strategy around Technology and Customer...

By Hui Wu-Curtis, Sr. Director, Customer Care Strategy-Global, Choice Hotels International

Natural Intelligence and Artificial Expectations

By Gael DE Talhouet, Vice President Brand Building, Essity GMBH

3 Trends on Every CIO's Holiday Wish List

By Warren Perlman, CIO, Ceridian

Reverse Logistics - No Longer the Cost of Doing...

By Steven Fulghum, Director, Device Logistics and Procurement, U.S. Cellular

The Social Drive of Retail

By Gene Ku, Chairman, Mobovida, LLC

The Social Drive of Retail

Consumer tastes are as fickle as ever and styles change with seemingly every Instagram personality or YouTube celebrity touting new wares from different brands.

The Importance of Innovation in Supply Chains

By Barbara (Hodel) Schwarzentraub, Director of Parts Distribution, Caterpillar [NYSE :CAT]

The Importance of Innovation in Supply Chains

Supply chains are all about maximizing the use of technology to drive the lowest operating costs to achieve customer needs.

Amazon Effect: Driving New Opportunities and Challenges in Demand Forecasting

By Eric Wilson, Director Planning, Escalade Sports

Prediction is becoming more about behavior than history.

Data Integration for Understanding Customer

By Michael Lehman, CIO, Batteries Plus Bulbs

Data Integration for Understanding Customer

The biggest challenge, and also the biggest opportunity, is simply the accelerating rate of change.

Harnessing the Power of Big Data: A Crucial Competitive Advantage for Brick-and-Mortar Retail

By Alex Bordei, Director of Product and Development, Bigstep

Harnessing the Power of Big Data: A Crucial Competitive Advantage for Brick-and-Mortar Retail

More data speeds up the business decision by analyzing a multitude of key performance indicators and partly solves one of the core issues of offline retailers.

Data Analytics: New Edge for Success

By Colin Boyd, VP and CIO, Joy Global [NYSE-JOY]

Data Analytics: New Edge for Success

If we look back over the past two or three decades, the growth in digital data has been driven by the spread of transactional IT systems.

Comparison between MEAN and RNG Stack

By Advait Kulkarni, Former IT Director, Cetera Financial Group & CTO, Digistic LLC

Comparison between MEAN and RNG Stack

In recent days, there has been a lot of discussion around comparison of MEAN (MongoDB, Express, AngularJS and Node) and RNG (ReactJS, NextJS and GraphQL) stacks.

Dickey's Barbecue Pit Brings Hey Alexa to the Restaurant Industry

By Paula Suarez, VP-IT, Dickey’s Barbecue Restaurants, Inc.

Dickey's Barbecue Pit Brings Hey Alexa to the Restaurant Industry

Today, requesting information from Alexa is pervasive throughout the United States, and is quickly becoming an integral business tool in the restaurant industry.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

By Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

AI: What it Can Bring and How to Prepare for the Future

By Chris Miller, Chief Technology & Innovation Officer, Avanade

AI: What it Can Bring and How to Prepare for the Future

Every decade a major disruption has occurred that altered the digital landscape: from the PC revolution, to the internet boom, to the mobile-first rise.

Danger Ahead for C Level in Digital Commerce and Job Role Ambiguity

By Alan Royal, Head of Technology Innovation and Business Transformation, Strategy CIO

IT project failure rates today still are in excess of 40 percent.

The Customer Experience Challenge: Four Steps IT Operations Can Take to Solve It

By Bill Talbot, VP, Solution & Product Marketing, CA Technologies

The Customer Experience Challenge: Four Steps IT Operations Can Take to Solve It

Analytics can also support the behind-the-scenes work of your IT operations and development teams.

Evolving Customer Relationship Management: Move Fast or Die Trying

By Ed Ariel, Vice President of Service Operations, ezCater

Evolving Customer Relationship Management: Move Fast or Die Trying

Companies need to balance where they invest resources: adding new customers versus improving customer satisfaction.

IoT as an Enabler to Operations and Commercial Strategies

By Matt Meier, VP & CIO, Whirlpool Corporation

IoT as an Enabler to Operations and Commercial Strategies

The dawn of Cloud Computing, Big Data, Machine Learning, Mobile, IoT and myriad other over-used buzzwords have forever changed the opportunity.

How to Stay Connected With Customers After the First Purchase

By Curt Hilliard, CMO, DirectBuy

How to Stay Connected With Customers After the First Purchase

Effective digital marketing does not end when a customer purchases a product. In fact, for power brands and industry innovators, that’s when the real work begins.

The Omni- Channel Challenge

By Chad Ehmke, CIO, Sally Beauty Holdings

The Omni- Channel Challenge

It’s difficult to read any article lately regarding the future of retail without coming across the words “Omni- Channel”, or “Multi-Channel”.

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