Technology Magazine For Retail | Retail CIO Outlook
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The Future of Operations, but NOW!

Romain Liot, COO, Adore Me

The Future of Operations, but NOW!

​Adore Me was established in 2012 and sells inclusive, affordable, fast-fashion intimates online. End of 2017.

Technology and Innovation Transforming Health Care

Tom Miller, SVP & CIO, Anthem [NYSE: ANTM]

Technology and Innovation Transforming Health Care

Consumer-focused companies not only want to make it more convenient but intuitive, leaving the consumer impressed and satisfied.

Technology- The Third Facet of Guest experience

John De Angelis, CIO, The Star Entertainment Group [ASX: SGR]

The most significant change over the past 5 years has been the role of technology in guest experience, enhancing our ability to deliver personalised and thrilling moments at scale.

Meeting the Changing Needs of Customers

Joseph Santamaria, CIO, PSEG [NYSE: PEG]

Meeting the Changing Needs of Customers

Customers expect interactive technology to provide faster, more accurate customer information and, where possible, specific and contextual information.

IT as an Enabler for Retail Industry

Armin Roeseler, CIO, Swanson Health Products

IT as an Enabler for Retail Industry

Requirements regarding site performance, reliability, scalability, and flexibility, etc., provide new challenges for IT organizations.

E- commerce

Megan Kohout, Vice President of Ecommerce & Customer Analytics, Kendra scott

E- commerce

One trend in E-Commerce is a proliferation of technology that you can add to your website to enhance site experience. However, this new technology brings challenges as partners often have

In the e-commerce environment, change is the only constant.

Joseph Santamaria, CIO, PSEG [NYSE: PEG]

In the e-commerce environment, change is the only constant.

Domino’s Pizza Enterprises Limited entered the e-commerce space well over a decade ago and we were early adopters in terms of competitors in the Quick Service Restaurant (QSR) industry globally, and especially in Australia.

Hybrid Cloud Opens the Door to Retailer's Digital Transformation

Vish Ganapathy, VP, Partner, IBM Industry Academy Member for Consumer Industries

Hybrid Cloud Opens the Door to Retailer's Digital Transformation

Retailers are facing increased pressure from competitors abroad, traditional manufacturer brands going direct, and new business models from digitally native startups.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

The Future Face of the In-Store Customer Experience: Face Recognition Technology

Julia Ricci, VP, Information Technology - Retail Shared Services & Solutions, Total Wine & More

The Future Face of the In-Store Customer Experience: Face Recognition Technology

Simple integration, continuous learning, low cost and accuracy of face detection and analysis would potentially make face recognition a commodity service for retail software applications.

Leveraging Technology in the Wake of the "MeToo Campaign

Stephanie Miller, Director of Labor and Employee Relations, Lowe's Companies, Inc.

Key to a sound investigation process is solid record keeping.

Lessons from the Grocery Industry and the State of Retail Today

Richard Heyman, Principal, Retail Digital Strategy and Former CIO, Gordmans Stores

Lessons from the Grocery Industry and the State of Retail Today

In the late 1980s, I was leading the technology efforts at a regional grocery chain when the alarms sounded.

Asymmetrical Risk to the Integrated Retail World

David Marcotte, Senior Vice President, Kantar Consulting

Asymmetrical Risk to the Integrated Retail World

Asymmetrical warfare is waging undeclared war by means of proxies, independent agents, and professionals so that there is no clear line of responsibility or plausible deniability.

Checking Retail Tech in Israel

Judah Taub, Managing Partner, Hetz Ventures

Checking Retail Tech in Israel

Gradually, the Israeli retail-tech scene is becoming one that international retailers cannot afford to ignore

The Future is Now: Exploring the Future Developments in Customer Experience

Troy Barnes, Chief Customer Officer, Pizza Hut

The Future is Now: Exploring the Future Developments in Customer Experience

The recipe for sustainable growth comes down to 2 simple ingredients: attract new customers, and retain the ones you have for life.

Redesigning Supply Chain and Logistics with Simulation

Benoit Montreuil, Professor in ISYE School, Coca- Cola Chair in Material Handling and Distribution

Redesigning Supply Chain and Logistics with Simulation

Simulation assists organizations in assessing the state, performance, anomalies, opportunities and risks of current and proposed supply chains and logistic systems.

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