Technology Magazine For Retail | Retail CIO Outlook
retailciooutlook

The Paradigm Shifts in the Retail World

Phillip Raub, Founder and President, b8ta

The Future Face of the In-Store Customer Experience: Face Recognition Technology

Julia Ricci, VP, Information Technology - Retail Shared Services & Solutions, Total Wine & More

The Evolving Role of IT in Retail

Paul Scorza, CIO & EVP, Ahold USA

Reinventing Retail with Technology

Avi Eyal, Co-Founder and Managing Partner, Entree Capital

Digitizing the Retail Customer Experience and What it Means for Multichannel Retailers Today

Bob Hetu, Research Director, Gartner [NYSE:IT]

Digitizing the Retail Customer Experience and What it Means for Multichannel Retailers Today

The powerful combination of digital and physical is where a multichannel retailer can exert itself.

Remarkable Things Always Come in Threes

Zerlina Jackson, Director of Web Experience, H&R Block

Remarkable Things Always Come in Threes

Our digital media team spearheads the charge of identifying clients and prospects across the web and implementing 1:1 targeted campaigns.

How Technology Is Revolutionizing the Integration of Unstructured Data

Onyeka Nchege, CIO, Interstate Batteries

E-commerce has made it possible for us to deliver an exceptional and consistent customer experience, executed flawlessly via web, mobile, and store.

E-commerce and the Data behind it

Klemen Drole, CIO, Lazada Group

E-commerce and the Data behind it

Big data is the new oil, powering the e-commerce ecosystem.

How to Build an Agile Supply Chain Ready for What's Next in Retail

Susanna Zhu, Vice President, Head of U.S. Supply Chain Operations, The Hershey Company

How to Build an Agile Supply Chain Ready for What's Next in Retail

Today, the shopper has many choices: home delivery, order online pick up in-store, a visit to the local market, subscription services and more.

AI becomes "Personal"

Sherif Mityas, CIO & CSO, TGI Fridays

AI becomes

Imagine it’s Thursday night, the kids have soccer practice and you’re always looking for a place to pick-up dinner on the way home.

Your Customers are on Smartphones: Are You Giving them Dumb Apps?

Michael Jaconi, CEO & Co-Founder, Button

Your Customers are on Smartphones: Are You Giving them Dumb Apps?

People continue to spend more time on mobile, requesting, purchasing, and booking the exact products they want, at the exact time they want them.

The Digital Retail Tools of the Future

Marc Biosi, Global Director, Sitel

The Digital Retail Tools of the Future

In today’s retail setting, personalization is key to engaging and keeping customers loyal to your brand.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Strategical Development of Data and Analytics in Retail

Vishaal Melwani, CEO, Combatant Gentlemen

Strategical Development of Data and Analytics in Retail

While data and analytics are two of the biggest factors that contribute to the success of retail, they’re also very easy to misinterpret.

Why Fragmentation is the Enemy of Productivity

David Kerr, CEO, Octiv

Making connections between sales and marketing teams can be challenging, but when teams are committed, an entire organization can benefit.

Need of Hour: Building Data Analytics Capability

Adam Saper, CFO, Eataly

Need of Hour: Building Data Analytics Capability

Data collection has become easier at all levels of organizations.

Creativity Overcomes Scarcity

Geoffrey Fry, Global VP of Supply Chain, Cree Lighting

Creativity Overcomes Scarcity

Collaboration is strength during any time of scarcity, and some of the most powerful constituents with whom you can collaborate are your suppliers. If you have strategically curated your supply base, their capabilities and resources are av

How to Re-imagine Retail Using Design Thinking

Martin Granström, Sr Director, Head of Design, Sam's Club

How to Re-imagine Retail Using Design Thinking

"Design thinking” has recently entered our collective buzzword vocabulary, but it is much more than just office jargon. With the right understanding and application, design thinking can guide a company’s entire critical strategy.

CX Strategies: A Shot In The Dark?

Waves Mowatt-Kane, Director, Customer Experience, Amtrak

CX Strategies: A Shot In The Dark?

Empathy is the first tenet of Design Thinking. Using empathy is your opportunity to seek a deeper understanding of your customer.

Customize and Communicate-Two Key Element to Success for Retailers

Charlie Cole, Chief Digital Officer, VP, TUMI

Customize and Communicate-Two Key Element to Success for Retailers

It’s easy to over complicate. Ultimately retail is divided by two lowest common denominators of data–at the product level and at the customer level.

DON'T MISS