Retail CIO Outlook Weekly Brief
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Alan Royal, Head of Technology Innovation and Business Transformation, Strategy CIO
Scot Ferraro, Director, Wolters Kluwer’s CT Corporation [FWB:WOSB]
Sue Yasav, VP, Market & Consumer Insights, Synchrony Financial [NYSE:SYF]
Financing can help close the sale, drive customer loyalty and create an opportunity to increase and maintain market share.
Sean MacCarthy, Executive Director Global Analytics and Store Segmentation, Claire's Inc
Over the past few months, the COVID-19 pandemic has had an immense impact across the global economy; no industry sector has been untouched for better or worse.
Saqib .E. Awan, VP, Lightspeed Venture Partners
This is no easy time for brick and mortar retailers as e-commerce continues to attract consumers.
Rohan Penman, Global Head of Technology, T2 Tea
Often solutions are not customer facing, but should aim to provide a seamless experience to ultimately benefit both the efficiency of the business and ultimately the customer.
Pankaj Sharma, Senior Vice President, Home & Business Networks, Schneider Electric
With a wide array of products that provide reliable power and availability solutions for IT and communications technologies, APC delivers certainty in a connected world.
Hilary Hahn, VP, Customer Experience Innovation, Sykes Enterprises, Incorporated
AI is fueling the best retail experiences. It is the backbone for support and sales agents to tailor the best responses expediently, that solve issues or complete sales.
Victor Elmann, Vice President, Vendor Management, Circuit City Corporation, Inc.
We believe that as more and more people discover just how easy and convenient it is to shop online, the industry will continue to steadily grow even as the pandemic ends.
Sahal Laher, CDO & CIO, Destination XL Group
There is extreme competition in the retail industry today and thousands of stores are closing in what is being described as the retail apocalypse.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Melissa Greenwell, EVP & COO, The Finish Line, Inc
According to a National Science Foundation 2016 report, in 2013 women were fifty percent of the college-educated workforce.
Advait Kulkarni, Former IT Director, Cetera Financial Group & CTO, Digistic LLC
In recent days, there has been a lot of discussion around comparison of MEAN (MongoDB, Express, AngularJS and Node) and RNG (ReactJS, NextJS and GraphQL) stacks.
Lucas E. Wall, CEO, ROI Checker
In recent years we have seen significant scientific contributions to the field of human influence, which studies how the people we know and interact with influence the decisions we make.
David Kerr, CEO, Octiv
Making connections between sales and marketing teams can be challenging, but when teams are committed, an entire organization can benefit.
Steve Holland, Chief Technology and Digital Officer (CTO/CDO), 7-Eleven
At 7-Eleven, convenience is our business. We know that in order to create a convenient environment for customers, it’s crucial that every part of our operation runs smoothly.
Earl Newsome, CIO, Praxair, Inc.
One trend is electronic notification of milestones during the product delivery cycle giving customers access to accurate location information.
Savio Thattil, CIO & SVP of Technology, Sephora Americas
To my mind, the top retail technology trend is mobile payments, and offering consumers greater optionality in how they pay, particularly with the advent of Apple Pay.
