Retail CIO Outlook Weekly Brief
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Dr. Mark Chrystal, Chief Analytics Officer at rue21 & Co-Founder, MachineCore, Inc.
Thomas Phelps IV, CIO & VP-Corporate Strategy, Laserfiche
One key metric in realigning IT is the percentage of IT spend focused on “keeping the lights on” versus business innovation.
Douglas Duncan, CIO, Columbia Insurance Group
If there is one thing that has been a core function of IT shops large and small over the years, it is the delivery of service.
Joseph Biffar, Director, Loss Prevention & Security, Chico's FAS
It’s no longer just about being in stores and catching shoplifters; it’s about a holistic asset protection approach.
Brett Beveridge, Founder & President, The Retail Outsource Companies
To say the landscape of retail is changing, is an almost absurd understatement.
John De Angelis, CIO, The Star Entertainment Group [ASX: SGR]
The most significant change over the past 5 years has been the role of technology in guest experience, enhancing our ability to deliver personalised and thrilling moments at scale.
Amit Mangwani, Director of Retail Marketing, Intel Corporation
The increase in online sales generated by traditional companies is a key contributor to the growth of sales in e-commerce.
Joseph Santamaria, CIO, PSEG [NYSE: PEG]
Customers expect interactive technology to provide faster, more accurate customer information and, where possible, specific and contextual information.
Sheldon Monteiro, SVP and CTO, Sapient [NASDAQ: SAPE]
IT alone has the perspective and reach to bring its knowledge of enterprise processes and systems to digital business transformation.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Mark Osborn, VP, Strategy and Business Planning, SAP
In discrete manufacturing, a machine vision-enabled process can provide a visual inspection of materials, parts, and labels from a given bill-of-materials (BOM) prior to assembly.
Jess O’Reilly, Regional Vice President, Marketing Cloud, Asia, Salesforce
To successfully deliver the experience customers want, brands must start by addressing concerns and fears of consumers in exchange for customer trust and their willingness to provide data.
Paul Scorza, CIO, Ahold USA, Inc.
Over the past couple of years, there has been a shift in the role of the CIO at Ahold USA. Until recently, the role of the CIO, and IT in general, had been viewed as a support function.
Steve Methvin, VP of Ecommerce and Retail Technology, Bozzuto’s
Technology influences the balance between store (paid) and customer (free) labor in the transaction processes.
Nizzi Renaud, CMO, Zazzle
The sharing economy can provide inspiration for any fast-growing retail player.
Joe Bobko, Vice President of Transportation, Boxed
Fortunately, we are in a stage where robotics and automation, irrespective of industries, are more a help in complementing the existing labor.
Sherif Mityas, CIO & CSO, TGI Fridays
Imagine it’s Thursday night, the kids have soccer practice and you’re always looking for a place to pick-up dinner on the way home.
