Technology Magazine For Retail | Retail CIO Outlook
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Driving Business Activity through Behavioral...

By Brian Scott, CIO, Experient

Artificial Intelligence and its Customer Value

By Chitralekha Das, AI Enthusiast, Senior Program/Project manager, Intralinks

Harnessing the Power of Technology in Retail

By Rob Schmults, SVP, eCommerce & CRM, Talbots

Mobile Marketing and The Evolution Of E-commerce

By Marissa Tarleton, CMO, RetailMeNot, Inc

Mobile Marketing and The Evolution Of E-commerce

Consumers love to shop. However, the means and methods in which they find what they want continue to evolve.

Retail Trend Driven Principles- Streamlining Consumer-Retailer Relationships

By Joseph Biffar, Director, Loss Prevention & Security, Chico's FAS

Retail Trend Driven Principles- Streamlining Consumer-Retailer Relationships

It’s no longer just about being in stores and catching shoplifters; it’s about a holistic asset protection approach.

Bringing Real Intelligence into the Learning & Play Experience

By Ramy Nassar, Director, Mattel Retail WONDER Innovation Lab

Technology is impacting more than just how children play and the types of toys they engage with.

The Tipping Point: The 3rd ERA of Commerce

By Patrick Gauthier, Vice President, Amazon Pay [NASDAQ: AMZN]

The Tipping Point: The 3rd ERA of Commerce

Graphical user interfaces (GUIs) were a major step forward, making it vastly easier for non-computer scientists to use computers.

Making E-commerce Magical

By Earl Newsome, CIO, Praxair, Inc.

Making E-commerce Magical

One trend is electronic notification of milestones during the product delivery cycle giving customers access to accurate location information.

AI becomes "Personal"

By Sherif Mityas, CIO & CSO, TGI Fridays

AI becomes

Imagine it’s Thursday night, the kids have soccer practice and you’re always looking for a place to pick-up dinner on the way home.

The Predictive Value of Big Data in Retail Applications

By Steve Van Till, President and CEO, Brivo Systems

The Predictive Value of Big Data in Retail Applications

As interesting as Big Data can be for finding patterns in the past, its biggest promise for security lies in being able to predict the future.

Improving Agile Product Owner Effectiveness in Business Services Organizations

By John David Woods, CMO, Dotcom Distribution

Improving Agile Product Owner Effectiveness in Business Services Organizations

You are part of a service organization, and we know how to get things done quickly and efficiently.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

By Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

The Customer is Changing... Are You?

By Jamie Lancaster, Vice President, Contact Center of Excellence, Kroger

The Customer is Changing... Are You?

I’m relatively new to direct customer service. After spending the bulk of my career in technology and cost management roles, I found myself last year thrust straight into the realm of direct customer engagement.

Digitizing the Retail Customer Experience and What it Means for Multichannel Retailers Today

By Bob Hetu, Research Director, Gartner [NYSE:IT]

The powerful combination of digital and physical is where a multichannel retailer can exert itself.

Asymmetrical Risk to the Integrated Retail World

By David Marcotte, Senior Vice President, Kantar Consulting

Asymmetrical Risk to the Integrated Retail World

Asymmetrical warfare is waging undeclared war by means of proxies, independent agents, and professionals so that there is no clear line of responsibility or plausible deniability.

Building Technology Powered Lifestyle Brands: Changing Role of a CIO in Retail

By Anishiya Taneja, CIO, Serena & Lily

Building Technology Powered Lifestyle Brands: Changing Role of a CIO in Retail

Change is occurring within industries and making odd bedfellows through the Internet of Things (IoT).

Raising the Benchmark of a Good Customer Experience

By Djamel Toubrinet, Marketing Director, Americas–Retail, Cegid Group

Raising the Benchmark of a Good Customer Experience

Thriving retail brands nurture deeper connections with shoppers by building communities.

The Emerging Role of an eCommerce CIO

By Nicholas Pendrous, CIO, Dotcom Distribution

The Emerging Role of an eCommerce CIO

The role of an e-commerce third party logistics (3PL) has been trending much closer to the consumer.

Free Wi-Fi Versus Paid: Which is Better for Your Business?

By Patricia R. Hume, Chief Commercial Officer, iPass

Free Wi-Fi Versus Paid: Which is Better for Your Business?

We live in a mobile world, where a staggering 4.8 billion people around the world are mobile users. Among those billions, more than one billion are mobile professionals.

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