Technology Magazine For Retail | Retail CIO Outlook
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Benefits of Cloud in Logistics

By Chuck Fuerst, Director of Product Strategy, HighJump Software

The Phygital Frontier

By Lockie Andrews, CIO/CDO, UNTUCKit

Moving Beyond Mobile Wallets

By David Broome, SVP-Application Development, InComm

Delivering an Elevated Customer Experience Requires an Agile Retail Technology Platform

By Perry Kramer, SVP & Practice Lead, Boston Retail Partners

Delivering an Elevated Customer Experience Requires an Agile Retail Technology Platform

Retailers that are thriving—and there are lots of them— anticipate and react to consumers’ demand for an enhanced and continuously changing retail experience.

The Digital Journey

By Dan Adam, CIO, Extreme Networks [NasdaqGS-EXTR] And Todd Nicholson, VP-Vertical Market Business Units, Extreme Networks [NasdaqGS-EXTR]

The Digital Journey

With increased competitive pressures on traditional brick and mortar retailers due to the rapidly growing online ecommerce channels.

The Evolving Role of IT in Retail

By Paul Scorza, CIO & EVP, Ahold USA

The explosion of mobile technology and the need for immediate responses to customer demands has increased the reliance on technology.

Leveraging Technology to Enhance Guest Experience

By Kathy Tan Mayor, SVP & CMO, Carnival Cruise Line

Leveraging Technology to Enhance Guest Experience

Technology gives us marketers degrees of freedom to not only do things better, but also do better things.

Technology Changes to Supply Chains Demand Good Leadership

By Kevin Glynn, VP and CIO, DSC Logistics

Technology Changes to Supply Chains Demand Good Leadership

Our work in supply chain is changing rapidly as we implement new technology. Our leadership challenge as CIOs and IT leaders is not only to describe what the new technology will do.

Why Gamification for Retail is a Powerful Tool for Connecting with Millennials

By Anand Shaw, Cofounder, Inventrik Pte Ltd

Why Gamification for Retail is a Powerful Tool for Connecting with Millennials

In the age of smart-phones, social media and connected devices; keeping millennials engaged has become more difficult than ever before, especially for retailers.

Raising the Benchmark of a Good Customer Experience

By Djamel Toubrinet, Marketing Director, Americas–Retail, Cegid Group

Raising the Benchmark of a Good Customer Experience

Thriving retail brands nurture deeper connections with shoppers by building communities.

Free Wi-Fi Versus Paid: Which is Better for Your Business?

By Patricia R. Hume, Chief Commercial Officer, iPass

Free Wi-Fi Versus Paid: Which is Better for Your Business?

We live in a mobile world, where a staggering 4.8 billion people around the world are mobile users. Among those billions, more than one billion are mobile professionals.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

By Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Retail's Opportunity is Not in Technology It's in Removing Friction for Customers

By Maureen McDonagh, Head of Industry, Retail, Facebook

Retail's Opportunity is Not in Technology It's in Removing Friction for Customers

A study by Ipsos identified that 42 percent of UK online shoppers expect their brands to provide an option to chat with a live agent or representative if they have any questions or follow-ups

Omni-channel: Revolution, Evolution, solution

By Wendy Liebmann, CEO, WSL Strategic Retail

Early this year when Target announced its financial results it struck me how quickly the world had changed.

What Separates Successful Retailers from Others?

By Richard Flint, COO & Executive Board, HEMA

What Separates Successful Retailers from Others?

In the highly-competitive market that we have today, the only key to sustenance is unceasing evolution.

Artificial Intelligence, Machine Learning, and the Future of Online Retail

By Faraz Mohamed, Director, Head of Innovation, Nisum

Artificial Intelligence, Machine Learning, and the Future of Online Retail

Artificial intelligence (AI) and machine learning are disrupting business as usual across industries.

3 Retail Practices to Thrive, Not Just Survive

By Russ Haswell, VP, Retail, Medallia

3 Retail Practices to Thrive, Not Just Survive

If you are a retailer reading the headlines today, you must believe the sky is falling.

Leveraging Technology in the Wake of the #MeToo Campaign

By Stephanie Miller, Director of Labor and Employee Relations, Lowe's Companies, Inc.

Leveraging Technology in the Wake of the #MeToo Campaign

Key to a sound investigation process is solid record keeping.

Harnessing the Power of Personalization

By Jean-Francois Bessiron, VP Goods International, Groupon [NASDAQ: GRPN]

Harnessing the Power of Personalization

Companies seem to be good at collecting data on customers but have not quite tackled how to operationalise that data and use it for the benefit of the customers

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