Technology Magazine For Retail | Retail CIO Outlook
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Customer Focus is the First Priority

Jennifer Rademacher, CIO, Fathead

Harnessing the Power of Personalization

Jean-Francois Bessiron, VP Goods International, Groupon [NASDAQ: GRPN]

ECM, "The Dragon" to Deliver Business Value

Thomas Phelps IV, CIO & VP-Corporate Strategy, Laserfiche

Protect, Serve and Grow: Retailers Transform Processes with Science and Art

KS Kumar, CCO, Sutherland

Protect, Serve and Grow: Retailers Transform Processes with Science and Art

Retailers can differentiate themselves with customer service, but they need to do it profitably.

The Digital Journey

Dan Adam, CIO, Extreme Networks [NasdaqGS-EXTR] And Todd Nicholson, VP-Vertical Market Business Units, Extreme Networks [NasdaqGS-EXTR]

The Digital Journey

With increased competitive pressures on traditional brick and mortar retailers due to the rapidly growing online ecommerce channels.

The 4th Industrial Revolution: Retailer's Must Do or Die

Dr. Mark Chrystal, Chief Analytics Officer, rue21

We are in the midst of an industrial revolution that will impact the world economy and humankind every bit as much as the first industrial revolution did.

Architect Your Business to Engage, Interact and Serve 'Things' as a New Customer Segment

Don Scheibenreif, VP-Distinguished Analyst, Gartner

Architect Your Business to Engage, Interact and Serve 'Things' as a New Customer Segment

Internet-connected things will become your customers in the future. We believe embracing this future early will be a prime source of competitive advantage in the world of digital business.

"Retail Technology : It's Not Always a Silver Bullet But it can help Rewrite a Forecast"

Shelagh Stoneham, SVP of Chico’s FAS, International branding/marketing executive and keynote speaker

Technology is neither the cause of retail’s downfall nor the silver bullet to save it.

Why do Men like Stores with Self Check Out Lanes?

Steve Methvin, VP - Ecommerce/Retail Technology, Bozzuto's

Why do Men like Stores with Self Check Out Lanes?

Excellent customer service means helping all your shoppers— not just the biggest or most profitable—and encourages them to make frequent trips.

Leveraging the Power of Cloud to Add Value to Business

Ronald Blahnik, CIO, Hibbett Sport

Leveraging the Power of Cloud to Add Value to Business

In the event of a cyberattack, your vendor must be in a position to safeguard your data, and protect it from damage.

Raising the Benchmark of a Good Customer Experience

Djamel Toubrinet, Marketing Director, Americas–Retail, Cegid Group

Raising the Benchmark of a Good Customer Experience

Thriving retail brands nurture deeper connections with shoppers by building communities.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Offsetting the Amazon Effect with SaaS Technology

Jett McCandless, CEO and Founder, project44

Offsetting the Amazon Effect with SaaS Technology

The retail industry is steadily shifting from brick and mortar to eCommerce, and customers ordering their goods online expect fast deliveries with updates every step of the way.

Digital in Retail: The Three Steps to Maturity

Paul Conder, Vice President, CX, CallisonRTKL

There are three big challenges that brands face as they become more mature as digital retailers–how to store and organize data, how to collect it, and how to use it.

Harnessing the Power of Personalization

Jean-Francois Bessiron, VP Goods International, Groupon

Harnessing the Power of Personalization

Companies seem to be good at collecting data on customers but have not quite tackled how to operationalise that data and use it for the benefit of the customers

Evolution of Information Technology

Joe Sheridan, Corporate Director of IT & CIO, Soave Enterprises

Evolution of Information Technology

Informational Technology is a massively evolving and dynamic sector. Technology has permeated to every strata of the society and is playing pivotal role in shaping social dynamics.

Why Every Retailer Must Become a Technology Company by 2020

Corey Tollefson, SVP & GM, Infor

Why Every Retailer Must Become a Technology Company by 2020

In today’s competitive marketplace, retailers have faced enormous challenges adapting to sky-high customer expectations and the pressures of digital on brick-and-mortar stores.

Making Sense of the MarTech Mess

Brittany Feinson, VP, Communications, Marriott International [NASDAQ:MAR]

Making Sense of the MarTech Mess

It’s Monday morning, I login to my email, I already have 20 messages awaiting my attention, and the day is only just beginning.

The Changing Face of Retail Industry

Graeme McVie, VP & GM, Business Development, Precima

The Changing Face of Retail Industry

Omni-channel and ecommerce/ mcommerce will continue to be hot topics.

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