Technology Magazine For Retail | Retail CIO Outlook
retailciooutlook

E-Commerce's Future requires New Thinking & New...

By Jayson Serrault, Chief Marketing and Technology Officer, Batteries Plus Bulbs

Serving Soldiers and Airmen - Online and Around...

By Phil Stevens, CAO & CIO, Army & Air Force Exchange Service

Integrated Digital Technologies for Retail

By Reid Greenberg, SVP, Kantar Retail

Technology Revolutionizing Retail Industry

By Emily Culp, CMO, Keds USA

Customized Retailing is the New Black

By Charlie Cole, Chief Digital Officer, VP, TUMI

Customized Retailing is the New Black

It’s easy to over complicate. Ultimately retail is divided by two lowest common denominators of data–at the product level and at the customer level.

Texting Your Way to Online - Retail Store Connections

By Angela Hsu, SVP of Marketing and eCommerce, Lamps Plus

Texting Your Way to Online - Retail Store Connections

With the growing success of text chat on LampsPlus.com, we recently began to look for ways to build better connections between our online customers and our brick and mortar lighting

Bringing Real Intelligence into the Learning & Play Experience

By Ramy Nassar, Director, Mattel Retail WONDER Innovation Lab

Technology is impacting more than just how children play and the types of toys they engage with.

Artificial Intelligence and its Customer Value

By Chitralekha Das, AI Enthusiast, Senior Program/Project manager, Intralinks

Artificial Intelligence and its Customer Value

By being more educated and aware about AI, we can ensure that it realizes its full potential.

Data Driven Automated Approach to Market Promotional Sales

By Sudhir Vallamkondu, VP, iCrossing

Data Driven Automated Approach to Market Promotional Sales

Stores that have retail locations (Grocery, Home Improvement, Department stores etc.) have recurring promotional sales.

Today's Retailing Requires Advanced Technology

By Britt Dayton, Director, Deloitte

Today's Retailing Requires Advanced Technology

The rise in omni-channel retailing is the industry’s response to consumer expectations for a consistent experience across physical stores and digital shopping platforms.

How are Pop-Up Stores Boosting the Sales of Retail Business?

By Katie William, Retail CIO Outlook

How are Pop-Up Stores Boosting the Sales of Retail Business?

Pop-up stores, which is also known as the temporary retail, is a successful way to create brand awareness, for the retail businesses. The brands can build a deep connection with the consumers, while also testing new trends in the market.

7 Advantages of POS Software

By Katie William, Retail CIO Outlook

7 Advantages of POS Software

With the technological transformation in the software industry, the old mechanical cash registers are becoming outdated and being replaced with more improved Point of Sale software.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

By Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Lessons Learned from a Barber

By Bruce Valk, CIO & VP, Silver Star Brands

Lessons Learned from a Barber

Emotional Quotient (EQ) is a way to measure how a person recognizes his or her own emotions and other people's emotions.

Disrupting the Retail Customer Experience

By Hilary Hahn, VP, Customer Experience Innovation, Sykes Enterprises, Incorporated

AI is fueling the best retail experiences. It is the backbone for support and sales agents to tailor the best responses expediently, that solve issues or complete sales.

Resetting the CIO's Role for Smart, Digital Retail

By John Kenwood, VP, Capgemini [Euronext: CAP] And Charlie Li, EVP-Chief Cloud Officer, Capgemini [Euronext: CAP]

Resetting the CIO's Role for Smart, Digital Retail

The great retail renaissance is underway, enlightened by digital, enabled by the cloud and enriched by an endless sea of data.

Role of Augmented Reality in Retail

By Rekha (Sasirekha) Ramesh, SVP, Global Head of IT & Digital Strategy, Daymon Worldwide

Role of Augmented Reality in Retail

The success of Pokémon GO brought Augmented Reality to the center stage and provided retailers a platform to reach its consumers in many creative ways.

The Battle of David & Goliath Within the Retail Landscape

By Vlad Yakubson, Head of Retail, yd.

The Battle of David & Goliath Within the Retail Landscape

There are not many days in the calendar year without some new ground-breaking technology entering and disturbing the retail marketplace. It certainly can not be easy for either the big brands or the few small business retailers left around

Deploying AI in B2B Marketing

By Katie William, Retail CIO Outlook

Deploying AI in B2B Marketing

Artificial intelligence (AI) has played a major role in B2C relationships over the years.

Five Essentials for Retail POS in 2019

By Katie William, Retail CIO Outlook

Five Essentials for Retail POS in 2019

Paper receipts do not impart anything significant in the retail experience. The preferences for digital receipts are growing as one can directly send copies to the buyers.

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