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By Chris Miller, Chief Technology & Innovation Officer, Avanade
By Jason Richelson, Founder and CSO, ShopKeep
By Gary Aliff, Senior Director, Salesforce Practice and Delivery Lead, Gap Inc. [NYSE:GPS]
By Brian Parnes, CIO, Down Lite International
I'm going to focus on big data and innovation with a concentration on including IT in business strategy.
By Todd Aadland, SVP, Federal Reserve Bank of Chicago
The security challenges facing the payments industry require broad cooperation and coordination across the payments ecosystem.
By Paul Karras, CIO, Wilton Brands
Fundamentally CIOs role is to drive internal and external innovation through a process of influence in order to affect change and transformation.
By Joe Bobko, Vice President of Transportation, Boxed
Fortunately, we are in a stage where robotics and automation, irrespective of industries, are more a help in complementing the existing labor.
By Matt Meier, VP & CIO, Whirlpool Corporation
The dawn of Cloud Computing, Big Data, Machine Learning, Mobile, IoT and myriad other over-used buzzwords have forever changed the opportunity.
By Amy Zirkle, Vice President, Industry Affairs, Electronic Transactions Association
There are few industries yet untouched by the tidal wave of technological innovation.
By Graeme McVie, VP & GM, Business Development, Precima
Omni-channel and ecommerce/ mcommerce will continue to be hot topics.
By Steve Rempel, CIO, Rite Aid [NYSE:RAD]
Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes, and even our cars.
By Bruce Valk, CIO & VP, Silver Star Brands
Growing up a barber’s son in a small rural Wisconsin town, I was unknowingly an early student of emotional intelligence as I listened to and observed the diverse clientele of a one-chair barbershop.
By Douglas Duncan, CIO, Columbia Insurance Group
If there is one thing that has been a core function of IT shops large and small over the years, it is the delivery of service. Ever since that first panicky call to Radio Shack to see if they had the right replacement bulb for the Univac.
By Saqib .E. Awan, VP, Lightspeed Venture Partners
If you're an IT executive in retail, technology adoption is a double-edged sword for you: on one hand, you need to rapidly adopt new technologies but on the other hand you need to mitigate risks and reduce costs rapidly.
By Susan Doniz, Global CIO, Aimia
Wearable computers become just another delivery mechanism for digital junk mail. In this scenario, customers are more likely to get offers optimized for merchants, but not relevant or fulfilling for them.
By Grant McCormick, CIO, Imperva, Inc
We do an excellent job of fortifying traditional defenses, deploy our own technology to protect critical data and applications, and regularly commission third parties to run pentests on our environment.
By Mark Horbal, CIO/CTO, SpringBIG
When we look at the history of how consumers paid for things that they bought, it has been cash and personal checks for a long time, with a few exceptions.
By Hilary Hahn, VP, Customer Experience Innovation, Sykes Enterprises, Incorporated
AI is fueling the best retail experiences. It is the backbone for support and sales agents to tailor the best responses expediently, that solve issues or complete sales. AI is being harnessed for automation to power Bots to handle repetitive tasks.
By Diane Magers, CEO, Customer Experience Professionals Association
Technology is an enabler of creating great experiences. It helps us build and deliver better value for the customer, the employee and the brand by creating simpler, easier, faster and more personalized experiences.
