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Technology: The Catalyst for Retailers' Success

By Ryan Abood, CEO, Gourmet Gift Baskets

Measuring Success in Omni- Channel Customer...

By Alice Sesay Pope, Sr. VP, Head of Contact Center & Customer Experience Officer, First Horizon National Corporation [NYSE: FHN]

The Omni- Channel Challenge

By Chad Ehmke, CIO, Sally Beauty Holdings

Free Wi-Fi Versus Paid: Which is Better for...

By Patricia R. Hume, Chief Commercial Officer, iPass

Danger Ahead for C Level in Digital Commerce and Job Role Ambiguity

By Alan Royal, Head of Technology Innovation and Business Transformation, Strategy CIO

Danger Ahead for C Level in Digital Commerce and Job Role Ambiguity

IT project failure rates today still are in excess of 40 percent.

Reverse Logistics - No Longer the Cost of Doing Business

By Steven Fulghum, Director, Device Logistics and Procurement, U.S. Cellular

Reverse Logistics - No Longer the Cost of Doing Business

It is no surprise that returns of consumer goods is a topic most companies wish to avoid.

The Digital Makeover of Retail

By Jennifer Sherman, SVP, Product and Strategy, Kibo

Today’s retail software has become very good at providing detailed online order history that can provide merchandising suggestions for the customer’s next visit.

E-Commerce's Future requires New Thinking & New Practices to Succeed

By Jayson Serrault, Chief Marketing and Technology Officer, Batteries Plus Bulbs

E-Commerce's Future requires New Thinking & New Practices to Succeed

It’s an interesting and exciting time to be in retail.The online shopping experience, in particular, is in a stage of transformation caused in most part by the rise of technology.

Was Darwin Wrong About Retail?

By Richard Heyman, SVP & CIO, Gordmans Stores in Omaha, NE

Was Darwin Wrong About Retail?

Most of us like things to evolve predictably and at a pace that gives us time to absorb change without experiencing undue stress or upsetting the status quo.

Bringing Real Intelligence into the Learning & Play Experience

By Ramy Nassar, Director, Mattel Retail WONDER Innovation Lab

Bringing Real Intelligence into the Learning & Play Experience

Technology is impacting more than just how children play and the types of toys they engage with.

Magnifying the Power Of Data

By Steve Rempel, CIO, Rite Aid

Magnifying the Power Of Data

​Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes and even our cars.

Gaining 360 Degree View of Consumers

By Sahal Laher, SVP, Chief Digital & Information Officer, Destination XL Group, Inc. [NASDAQ: DXLG]

Gaining 360 Degree View of Consumers

Retailers have to integrate data across the retail enterprise to have a 360 degree view of the customer, but it’s not an easy thing to do.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

By Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

The IT Factor for Powering Your Paid Search Investments

By Mark Digman, CMO, ROI Revolution

The IT Factor for Powering Your Paid Search Investments

Of all the digital marketing avenues available to the modern retailer, paid search provides opportunity for scalable, ROI-driven campaigns like few others.

3 Retail Practices to Thrive, Not Just Survive

By Russ Haswell, VP, Retail, Medallia

If you are a retailer reading the headlines today, you must believe the sky is falling.

Be Technically and Tactically Proficient: Embrace the 'And'

By Steve Weiskircher, CIO, ThinkGeek Inc

Be Technically and Tactically Proficient: Embrace the 'And'

Omni-channel integration. Big Data. Mobile. Cloud. It seems every day there is a new technology being hyped and the pace continues to accelerate.

Integrated Digital Technologies for Retail

By Reid Greenberg, SVP, Kantar Retail

Integrated Digital Technologies for Retail

Data integration is typically one of the greatest challenges retailers, CPGs and eCommerce companies tackle.

Lithium-ion Battery Technology Addresses the Two Biggest UPS Concerns Battery Life and Weight

By Pankaj Sharma, Senior Vice President, Home & Business Networks, Schneider Electric

Lithium-ion Battery Technology Addresses the Two Biggest UPS Concerns Battery Life and Weight

Lithium-ion battery technology promises to bring welcome relief, because they last more than twice as long as traditional UPS batteries and weigh only about a third as much.

The Paradigm Shifts in the Retail World

By Phillip Raub, Founder and President, b8ta

The Paradigm Shifts in the Retail World

The retail industry has always been a part and parcel of Human Society.

The Importance of Supply Chain Visibility

By David Adams, Director, Business Intelligence and Project Management, Unyson

The Importance of Supply Chain Visibility

When it comes to business lack of information leads to decisions based on guesswork or rules of thumb. This, in turn, can cost your company money and customer goodwill.