Retail CIO Outlook Weekly Brief
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By Perry Kramer, SVP & Practice Lead, Boston Retail Partners
By Jean-Francois Bessiron, VP Goods International, Groupon [NASDAQ: GRPN]
By Chitralekha Das, AI Enthusiast, Senior Program/Project manager, Intralinks
By Scott Rigby, Head of Digital Transformation for Enterprise Solutions, APAC, Adobe
It’s a challenge for CIO’s to provide a technology transparent experience to customers when the average company has 91 marketing technologies driving its customer experience.
By Robin Copland, VP-Retail, Americas, ThoughtWorks
Expectations of digitally enabled consumers will continue to accelerate at a pace that few retailers are prepared to address.
By Matt Meier, VP & CIO, Whirlpool Corporation
The dawn of Cloud Computing, Big Data, Machine Learning, Mobile, IoT and myriad other over-used buzzwords have forever changed the opportunity.
By Phillip Raub, Founder and President, b8ta
The retail industry has always been a part and parcel of Human Society.
By Khaled Naim, Co-Founder & CEO, Onfleet
The deluge has begun—brands that have built a reputation as top names in the United States retail industry are experiencing an unprecedented number of store closings this year.
By Meerah Rajavel, CIO, Forcepoint
Having a conceptual integration and information architecture is the key for a successful cloud implementation.
By Brad Bernstein, SVP of North American Sales, Nanorep
No question, the growth of e-commerce has completely changed the game for retail customer service.
By Guy Amisano, CEO, Salient Management Company
Retailers should leverage POS data in combination with geographic data to determine the buying preferences of consumers in different areas.
By Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
By Richard Heyman, SVP & CIO, Gordmans Stores in Omaha, NE
Most of us like things to evolve predictably and at a pace that gives us time to absorb change without experiencing undue stress or upsetting the status quo.
By Paula Suarez, VP-IT, Dickey’s Barbecue Restaurants, Inc.
Today, requesting information from Alexa is pervasive throughout the United States, and is quickly becoming an integral business tool in the restaurant industry.
By Andrew Wilson, CIO, Accenture
Only a few decades ago, it would have been inconceivable for employees to collaborate in real time across continents.
By Chad Lindbloom, CIO, C.H. Robinson
TMS systems, particularly those that take advantage of cloud computing, are quickly becoming the technology of choice for shippers looking to secure that visibility.
By Mark Lilien, SVP & CIO, Things Remembered
There are several things I’ve learned during my tenure in the IT industry, not the least of which is contract negotiation.
By Ed Ariel, Vice President of Service Operations, ezCater
Companies need to balance where they invest resources: adding new customers versus improving customer satisfaction.
By Curt Hilliard, CMO, DirectBuy
Effective digital marketing does not end when a customer purchases a product. In fact, for power brands and industry innovators, that’s when the real work begins.
