Technology Magazine For Retail | Retail CIO Outlook
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Beyond the Sales Cycle: Building a...

By Michelle Rydman, Senior Product Manager, Infor

The Technology Revolution and Lessons Learned

By Mike Miller, CEO, Better World Books

Faster Decision Making: A Business Advantage...

By Kyle Wierenga, Director of Analytics and Measurement, Aimia Inc. [TO-AIM]

The Future is Now: Exploring the Future...

By Troy Barnes, Chief Customer Officer, Pizza Hut

How Tomorrow's Technologies are Changing Today's Supply Chains

By Chad Lindbloom, CIO, C.H. Robinson

How Tomorrow's Technologies are Changing Today's Supply Chains

TMS systems, particularly those that take advantage of cloud computing, are quickly becoming the technology of choice for shippers looking to secure that visibility.

The Right Mix for Winning the E-Commerce Battle

By Rafeh Masood, SVP, Chief Digital Officer, BJ’s Wholesale Club

The Right Mix for Winning the E-Commerce Battle

Emphasizing solely on technology is not the way to win, emphasizing on customers is.

ECM, "The Dragon" to Deliver Business Value

By Thomas Phelps IV, CIO & VP-Corporate Strategy, Laserfiche

One key metric in realigning IT is the percentage of IT spend focused on “keeping the lights on” versus business innovation.

Evolution of Information Technology

By Joe Sheridan, Corporate Director of IT & CIO, Soave Enterprises

Evolution of Information Technology

Informational Technology is a massively evolving and dynamic sector. Technology has permeated to every strata of the society and is playing pivotal role in shaping social dynamics.

E-Commerce Solutions to Satisfy Customer's Needs

By AJ Agrawal, CEO, Alumnify

E-Commerce Solutions to Satisfy Customer's Needs

To have a full, comprehensive view and understanding of your customer, it is critical to enable your e-commerce to integrate data across the e-commerce enterprise.

Getting Better Insight Into the Competitive Retail Sector With Data Analytics

By Alexandra Gray, Head of Research, Mirvac [ASX: MGR]

Getting Better Insight Into the Competitive Retail Sector With Data Analytics

The availability of reliable expenditure data at a category level has been a step change in gauging the underlying spending patterns of our customers.

Transforming Businesses with Latest Technologies

By Andy Weir, Executive General Manager, Bankwest Technology & Transformation

Transforming Businesses with Latest Technologies

By providing the user an endless choice of instagramable selfies, retailers created a stage for their actor to star in and broadcast their brand story.

Mobile Marketing and The Evolution Of E-commerce

By Marissa Tarleton, CMO, RetailMeNot, Inc

Mobile Marketing and The Evolution Of E-commerce

Consumers love to shop. However, the means and methods in which they find what they want continue to evolve.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

By Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Four Myths about Innovation in Logistics

By Daniel Gagnon, VP of Marketing, Global Logistics & Distribution, UPS

Four Myths about Innovation in Logistics

The serenity of a normal Sunday morning gives me time to catch-up on the business journals and blogs that have accumulated in my in-box throughout the week.

Connected Technology Future of Home Appliance Industry

By Brian Paul, Director, Global Information Systems, Whirlpool Corporation

The connected appliance is by far the biggest technology challenge in the home appliance industry.

Balancing In-House and Hosted SaaS Solutions

By Stuart Scott, CIO, Tempur-Pedic

Balancing In-House and Hosted SaaS Solutions

Mobility, BYOD, and Cloud. Consistent with my prior answers, these three trends are escalating user expectations.

Technological Impact on Customer Experience

By Diane Magers, CEO, Customer Experience Professionals Association

Technological Impact on Customer Experience

Technology can help us achieve better customer experiences but in the end, it is the human experience and needs that we must care for.

Building an Era of Eco-Friendly Food Production Process

By Diane B. Holdorf, CSO, VP, Kellogg Company

Building an Era of Eco-Friendly Food Production Process

Kellogg is committed to renewable electricity as strategy to achieve our greenhouse gas reduction targets.

How will the Internet of Things (IoT) Truly Transform the Retail Industry

By Rohan Penman, Global Head of Technology, T2 Tea

How will the Internet of Things (IoT) Truly Transform the Retail Industry

Often solutions are not customer facing, but should aim to provide a seamless experience to ultimately benefit both the efficiency of the business and ultimately the customer.

CX Strategies: A Shot In The Dark?

By Waves Mowatt-Kane, Director, Customer Experience, Amtrak

CX Strategies: A Shot In The Dark?

Empathy is the first tenet of Design Thinking. Using empathy is your opportunity to seek a deeper understanding of your customer.

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