Technology Magazine For Retail | Retail CIO Outlook
retailciooutlook

Cloud Computing Benefits Procurement in Two Ways

By Erwin Eimers, CIO, Valent U.S.A. Corporation

Artificial and Emotional Intelligence: The...

By Nick Burton, Vice President Digital Development, Avon

Artificial Intelligence and its Customer Value

By Chitralekha Das, AI Enthusiast, Senior Program/Project manager, Intralinks

Artificial Intelligence and its Customer Value

By being more educated and aware about AI, we can ensure that it realizes its full potential.

Top Retail Trends to Watch in 2016

By Justin Honaman, VP & GM, PRGX

Top Retail Trends to Watch in 2016

Amazon did not take over the entire Retail world. Apple Pay did not eliminate the cash equation in retail stores. Drones are not yet delivering product to our homes.

Infusing Analytics into Physical Retail Stores

By Brandon Schulz, Director, Retail Vertical, Luxoft [NYSE:LXFT]

With the growing customer demands, players in the retail industry are leveraging advanced eCommerce platforms to enhance shopping experience.

Which are the Top Retail Technology Trends to Watch Out for

By Savio Thattil, CIO & SVP of Technology, Sephora Americas

Which are the Top Retail Technology Trends to Watch Out for

To my mind, the top retail technology trend is mobile payments, and offering consumers greater optionality in how they pay, particularly with the advent of Apple Pay.

Benefits of Cloud in Logistics

By Chuck Fuerst, Director of Product Strategy, HighJump Software

Benefits of Cloud in Logistics

Cloud computing is a hot topic and the basic structure is similar no matter the service: a vendor hosts the software application and hardware infrastructure.

Your Biggest Omnichnannel Challenge Might Not be Your Technology

By Kyu Cho, VP-Consulting Services, Nisum

Your Biggest Omnichnannel Challenge Might Not be Your Technology

Retailers know that omnichannel is the way of the future. Having a digital presence is table stakes at this point, with mobile and social commerce not far behind.

The Future is Now: Exploring the Future Developments in Customer Experience

By Troy Barnes, Chief Customer Officer, Pizza Hut

The Future is Now: Exploring the Future Developments in Customer Experience

The recipe for sustainable growth comes down to 2 simple ingredients: attract new customers, and retain the ones you have for life.

Balancing In-House and Hosted SaaS Solutions

By Stuart Scott, CIO, Tempur-Pedic

Balancing In-House and Hosted SaaS Solutions

Mobility, BYOD, and Cloud. Consistent with my prior answers, these three trends are escalating user expectations.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

By Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Integrating Data for a 360-degree Customer View

By Bernard Luthi, President, Monoprice

Integrating Data for a 360-degree Customer View

In this day and age it is very critical to understand your customer and their journey with your organization.

Optimizing a 360-degree Customer View Begins with Vision

By Michael Wilburn, Senior Director, Global CRM Technology at Ancestry

What is preventing organizations from truly optimizing their 360-degree view of the customer? I’ll give you a hint - it’s not technology.

Lessons Learned from a Barber

By Bruce Valk, CIO & VP, Silver Star Brands

Lessons Learned from a Barber

Emotional Quotient (EQ) is a way to measure how a person recognizes his or her own emotions and other people's emotions.

Transforming Retail with Social, Mobile and Analytics

By Michael Mothner, CEO, Wpromote

Transforming Retail with Social, Mobile and Analytics

A holistic 360 degree view of the customer requires insight into the marketing data.

AI in the Field of eCommerce

By Anna Cole, Director of ECommerce Operations, Carhartt

AI in the Field of eCommerce

It’s 1997 and the super computer Deep Blue is going up against the reigning World Chess champion, Garry Kasparov for the second time.

Retail Is Detail They Say

By Stuart Freer, Chief Digital Officer, MECCA Brands

Retail Is Detail They Say

The problem with this statement, is that whilst it’s important to be in the detail, know everything about your business, it’s products and services and the customer, it often leads to what I have seen; analysis paralysis.

Extending the Power of your POS to Loyalty and CRM

By Mark Horbal, CIO & CTO, SpringBIG

Extending the Power of your POS to Loyalty and CRM

Your POS is your workhorse. It sees every transaction in every store.

DON'T MISS