Technology Magazine For Retail | Retail CIO Outlook
retailciooutlook

Why Artificial Intelligence Will Empower the CIO

Gregory B Morrison, SVP & CIO, Cox Enterprises

Fuel growth, value and customer loyalty with a personalized shopping experience

Angela Gearhart, Vice President Brand Experience, Sleep Number

Who Runs Retail? The Machines

Michelle Grant, Head of Retailing, Euromonitor International

AI in the Field of eCommerce

Anna Cole, Director of ECommerce Operations, Carhartt

Transforming Our Customer Experience through an Omni-channel Lens

Gary Aliff, Senior Director, Salesforce Practice and Delivery Lead, Gap Inc. [NYSE:GPS]

Transforming Our Customer Experience through an Omni-channel Lens

Data driven, product focused, customer obsessed. This is what we at Gap Inc. aspire, in providing customer service in our contact centers.

The Battle of David & Goliath Within the Retail Landscape

Vlad Yakubson, Head of Retail, yd.

The Battle of David & Goliath Within the Retail Landscape

There are not many days in the calendar year without some new ground-breaking technology entering and disturbing the retail marketplace. It certainly can not be easy for either the big

Journey from Intelligent Automation (IA) to Artificial Intelligence (AI)

Sanjay Choubey, VP-IT, Briggs & Stratton

A leaders in business or IT, automation has always been understood as an approach to manage cost and increase operational efficiency.

The Transformative Role of Software for Payments: Synergies, Opportunities and the Retail Experience

Amy Zirkle, Ex Vice President, Industry Affairs, Electronic Transactions Association

The Transformative Role of Software for Payments: Synergies, Opportunities and the Retail Experience

There are few industries yet untouched by the tidal wave of technological innovation.

Danger Ahead for C Level in Digital Commerce and Job Role Ambiguity

Alan Royal, Head of Technology Innovation and Business Transformation, Strategy CIO

Danger Ahead for C Level in Digital Commerce and Job Role Ambiguity

IT project failure rates today still are in excess of 40 percent.

Resetting the CIO's Role for Smart, Digital Retail

John Kenwood, VP, Capgemini [Euronext: CAP] And Charlie Li, EVP-Chief Cloud Officer, Capgemini [Euronext: CAP]

Resetting the CIO's Role for Smart, Digital Retail

The great retail renaissance is underway, enlightened by digital, enabled by the cloud and enriched by an endless sea of data.

Schneider Electric: Connected Retail- Computing Power to Every Store

Kevin Brown, SVP of Innovation & CTO, Secure Power Division, Schneider Electric

Schneider Electric: Connected Retail- Computing Power to Every Store

So, we had our guys there fixing the problem before it escalated on the customer end.

The 360-Degree View Must Be Definitive

Lauren Freedman, SVP Digital Strategy/Chief Merchant, Astound Commerce

The 360-Degree View Must Be Definitive

The competitive landscape is challenging and knowing one’s customer may be more important than ever before.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

"How Brick-and-Mortar Stores Survive the Shift in Consumer Demand"

Guy Amisano, CEO, Salient Management Company

Retailers should leverage POS data in combination with geographic data to determine the buying preferences of consumers in different areas.

Going Mobile to Encourage Shopper Loyalty

George Pepes, Retail Vertical Solutions Lead, Zebra Technologies [NASDAQ: ZBRA]

Retailers are starting to look toward enterprise-grade mPOS solutions that offer a consumer device-like interface design while meeting the durability, power and security needs of business users

Magnifying the Power Of Data

Steve Rempel, CIO, Rite Aid

Magnifying the Power Of Data

​Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes and even our cars.

The IT Factor for Powering Your Paid Search Investments

Mark Digman, CMO, ROI Revolution

The IT Factor for Powering Your Paid Search Investments

Of all the digital marketing avenues available to the modern retailer, paid search provides opportunity for scalable, ROI-driven campaigns like few others.

Latest E-commerce Trends Shaping Up

Advait Kulkarni, IT Director, Cetera Financial Group

Latest E-commerce Trends Shaping Up

By 2020, it is estimated that the value of e-commerce sales will have topped $4 Trillion.

Redefining Retail Industry with IoT and Big Data

Douglas Turk, Chief Marketing Officer, JLT Speciality

Redefining Retail Industry with IoT and Big Data

The retail insurance broking industry is facing an onslaught of new technologies with a promise of transformational change and value creation.

In Corona, We Hustle

Natalie Ashes, Head of Ecommerce, GraysOnline

In Corona, We Hustle

Whilst this is a difficult time, we will continue to do what we have always done back in 1922: help vendors clear stock and help customers get bargains albeit it’s a different world now.

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