Retail CIO Outlook Weekly Brief
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By Alice Sesay Pope, Sr. VP, Head of Contact Center & Customer Experience Officer, First Horizon National Corporation [NYSE: FHN]
By Alan Royal, Head of Technology Innovation and Business Transformation, Strategy CIO
IT project failure rates today still are in excess of 40 percent.
By Steven Fulghum, Director, Device Logistics and Procurement, U.S. Cellular
It is no surprise that returns of consumer goods is a topic most companies wish to avoid.
By Jennifer Sherman, SVP, Product and Strategy, Kibo
Today’s retail software has become very good at providing detailed online order history that can provide merchandising suggestions for the customer’s next visit.
By Jayson Serrault, Chief Marketing and Technology Officer, Batteries Plus Bulbs
It’s an interesting and exciting time to be in retail.The online shopping experience, in particular, is in a stage of transformation caused in most part by the rise of technology.
By Richard Heyman, SVP & CIO, Gordmans Stores in Omaha, NE
Most of us like things to evolve predictably and at a pace that gives us time to absorb change without experiencing undue stress or upsetting the status quo.
By Ramy Nassar, Director, Mattel Retail WONDER Innovation Lab
Technology is impacting more than just how children play and the types of toys they engage with.
By Steve Rempel, CIO, Rite Aid
Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes and even our cars.
By Sahal Laher, SVP, Chief Digital & Information Officer, Destination XL Group, Inc. [NASDAQ: DXLG]
Retailers have to integrate data across the retail enterprise to have a 360 degree view of the customer, but it’s not an easy thing to do.
By Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
By Mark Digman, CMO, ROI Revolution
Of all the digital marketing avenues available to the modern retailer, paid search provides opportunity for scalable, ROI-driven campaigns like few others.
By Russ Haswell, VP, Retail, Medallia
If you are a retailer reading the headlines today, you must believe the sky is falling.
By Steve Weiskircher, CIO, ThinkGeek Inc
Omni-channel integration. Big Data. Mobile. Cloud. It seems every day there is a new technology being hyped and the pace continues to accelerate.
By Reid Greenberg, SVP, Kantar Retail
Data integration is typically one of the greatest challenges retailers, CPGs and eCommerce companies tackle.
By Pankaj Sharma, Senior Vice President, Home & Business Networks, Schneider Electric
Lithium-ion battery technology promises to bring welcome relief, because they last more than twice as long as traditional UPS batteries and weigh only about a third as much.
By Phillip Raub, Founder and President, b8ta
The retail industry has always been a part and parcel of Human Society.
By David Adams, Director, Business Intelligence and Project Management, Unyson
When it comes to business lack of information leads to decisions based on guesswork or rules of thumb. This, in turn, can cost your company money and customer goodwill.
