Retail CIO Outlook Weekly Brief
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By Hui Wu-Curtis, Sr. Director, Customer Care Strategy-Global, Choice Hotels International
By Ian Pattison, Head of Retail Architecture, Google Cloud UK
By Andrew Morawski, President & Country Chairman, Vodafone Americas
All over the world, today’s enterprises are operating in an increasingly complex business landscape.
By Alistair Venn, Managing Director, Menulog Group
Technology innovation is not only driving a better customer experience, but is making it easier for retailers to manage business operations.
By Tim Collins, President, Aimia's Intelligent Shopper Solutions
Artificial Intelligence and machine learning provide insights at a level of granularity and speed that we would not have dreamed of even five years ago.
By Kyle Wierenga, Director of Analytics and Measurement, Aimia Inc. [TO-AIM]
Retailers have multiple channels today on different systems with different levels of complexity that when combined can give retailers actionable insights.
By Stanley Lim, Head of Google Marketing Platforms Malaysia, Google
The impetus for advance in programmatic maturity is perhaps as exciting as it is necessary because of an increasingly privacy-first and cookie less world.
By Zerlina Jackson, Director of Web Experience, H&R Block
Our digital media team spearheads the charge of identifying clients and prospects across the web and implementing 1:1 targeted campaigns.
Pop-up stores, which is also known as the temporary retail, is a successful way to create brand awareness, for the retail businesses. The brands can build a deep connection with the consumers, while also testing new trends in the market.
By Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
By Scott Rigby, Head of Digital Transformation for Enterprise Solutions, APAC, Adobe
It’s a challenge for CIO’s to provide a technology transparent experience to customers when the average company has 91 marketing technologies driving its customer experience.
By Julie Vargas, Director, Global RFID Market Development, Food, Avery Dennison Corporation
While some analysts predict the dominance of one solution over the others, the smarter bet is on ecosystems in which various technologies play to their particular strengths. Should you deploy RFID or a vision-based system? When it comes to touchless.
By Christian Beckner, Senior Director, Retail Technology, National Retail Federation
Risk management practices will allow companies to remain nimble in adopting new IoT technologies that could transform their operations and impact their business performance positively.
By AJ Agrawal, CEO, Alumnify
To have a full, comprehensive view and understanding of your customer, it is critical to enable your e-commerce to integrate data across the e-commerce enterprise.
By Steve Methvin, VP of Ecommerce and Retail Technology, Bozzuto’s
Technology influences the balance between store (paid) and customer (free) labor in the transaction processes.
Artificial intelligence (AI) has played a major role in B2C relationships over the years.
Paper receipts do not impart anything significant in the retail experience. The preferences for digital receipts are growing as one can directly send copies to the buyers.
