Retail CIO Outlook Weekly Brief
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By Ian Pattison, Head of Retail Architecture, Google Cloud UK
By Prashanth Palakurthi, Founder and CEO, Reflexis Systems, Inc.
By Hilary Hahn, VP, Customer Experience Innovation, Sykes Enterprises, Incorporated
By Brett Thoreson, CEO & Co-Founder, CartStack
E-commerce is a growing industry, with more customers and retailers entering the market - driving advertising and bid prices up.
By Jess O’Reilly, Regional Vice President, Marketing Cloud, Asia, Salesforce
To successfully deliver the experience customers want, brands must start by addressing concerns and fears of consumers in exchange for customer trust and their willingness to provide
By Steve Weiskircher, CIO, ThinkGeek Inc
Omni-channel integration. Big Data. Mobile. Cloud. It seems every day there is a new technology being hyped and the pace continues to accelerate.
By Scott Rigby, Head of Digital Transformation for Enterprise Solutions, APAC, Adobe
It’s a challenge for CIO’s to provide a technology transparent experience to customers when the average company has 91 marketing technologies driving its customer experience.
By Ricardo Belmar, Senior Director-Enterprise Product Marketing, InfoVista
Digital and in-store shopping experiences are on a collision course in the best way possible.
By Angela Gearhart, Sr. Director Retail and Brand Experience, Sleep Number
Today’s consumer is living a digital, connected life and appreciates brands that integrate technology while maintaining a personal touch.
By Jeff Zimmerman, COO, Clearent
It’s not just about accepting payments; it’s also about tracking inventory, scheduling appointments, and logging staff hours.
By Nick Spann, VP, Information Systems & CIO, WilcoHess
I dream about a solution that automates user friendliness with heightened security levels.
By Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
By Michael Mothner, CEO, Wpromote
A holistic 360 degree view of the customer requires insight into the marketing data.
By Ramy Nassar, Director, Mattel Retail WONDER Innovation Lab
Technology is impacting more than just how children play and the types of toys they engage with.
By Bob Hetu, Research Director, Gartner [NYSE:IT]
The powerful combination of digital and physical is where a multichannel retailer can exert itself.
By Douglas Duncan, CIO, Columbia Insurance Group
If there is one thing that has been a core function of IT shops large and small over the years, it is the delivery of service.
By Graeme McVie, VP & GM, Business Development, Precima
Omni-channel and ecommerce/ mcommerce will continue to be hot topics.
By Bruce Valk, CIO & VP, Silver Star Brands
Emotional Quotient (EQ) is a way to measure how a person recognizes his or her own emotions and other people's emotions.
By Jason Richelson, Founder and CSO, ShopKeep
Over the next few years, Main Street is poised to witness a dramatic increase in the health of small businesses across the retail sector.
