By Michelle Rydman, Senior Product Manager, Infor
By Mike Miller, CEO, Better World Books
By Kyle Wierenga, Director of Analytics and Measurement, Aimia Inc. [TO-AIM]
By Troy Barnes, Chief Customer Officer, Pizza Hut
By Chad Lindbloom, CIO, C.H. Robinson
TMS systems, particularly those that take advantage of cloud computing, are quickly becoming the technology of choice for shippers looking to secure that visibility.
By Rafeh Masood, SVP, Chief Digital Officer, BJ’s Wholesale Club
Emphasizing solely on technology is not the way to win, emphasizing on customers is.
By Thomas Phelps IV, CIO & VP-Corporate Strategy, Laserfiche
One key metric in realigning IT is the percentage of IT spend focused on “keeping the lights on” versus business innovation.
By Joe Sheridan, Corporate Director of IT & CIO, Soave Enterprises
Informational Technology is a massively evolving and dynamic sector. Technology has permeated to every strata of the society and is playing pivotal role in shaping social dynamics.
By AJ Agrawal, CEO, Alumnify
To have a full, comprehensive view and understanding of your customer, it is critical to enable your e-commerce to integrate data across the e-commerce enterprise.
By Alexandra Gray, Head of Research, Mirvac [ASX: MGR]
The availability of reliable expenditure data at a category level has been a step change in gauging the underlying spending patterns of our customers.
By Andy Weir, Executive General Manager, Bankwest Technology & Transformation
By providing the user an endless choice of instagramable selfies, retailers created a stage for their actor to star in and broadcast their brand story.
By Marissa Tarleton, CMO, RetailMeNot, Inc
Consumers love to shop. However, the means and methods in which they find what they want continue to evolve.
By Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
By Daniel Gagnon, VP of Marketing, Global Logistics & Distribution, UPS
The serenity of a normal Sunday morning gives me time to catch-up on the business journals and blogs that have accumulated in my in-box throughout the week.
By Brian Paul, Director, Global Information Systems, Whirlpool Corporation
The connected appliance is by far the biggest technology challenge in the home appliance industry.
By Stuart Scott, CIO, Tempur-Pedic
Mobility, BYOD, and Cloud. Consistent with my prior answers, these three trends are escalating user expectations.
By Diane Magers, CEO, Customer Experience Professionals Association
Technology can help us achieve better customer experiences but in the end, it is the human experience and needs that we must care for.
By Diane B. Holdorf, CSO, VP, Kellogg Company
Kellogg is committed to renewable electricity as strategy to achieve our greenhouse gas reduction targets.
By Rohan Penman, Global Head of Technology, T2 Tea
Often solutions are not customer facing, but should aim to provide a seamless experience to ultimately benefit both the efficiency of the business and ultimately the customer.
By Waves Mowatt-Kane, Director, Customer Experience, Amtrak
Empathy is the first tenet of Design Thinking. Using empathy is your opportunity to seek a deeper understanding of your customer.