By Dr. Volker G. Hildebrand, Global VP, SAP Hybris
By Savio Thattil, CIO & SVP of Technology, Sephora Americas
By Mike Ruchensky, VP and CIO, Swift Transportation [NYSE-SWFT]
By Rob Schmults, SVP, eCommerce & CRM, Talbots
By Klemen Drole, CIO, Lazada Group
Big data is the new oil, powering the e-commerce ecosystem.
By Stuart Scott, EVP and CIO, J.B. Hunt Transport Services, Inc. [NASDAQ: JBHT]
It is the consistency in transit times that helps us build the trust necessary to reduce buffers and create additional value for our customers.
By Waves Mowatt-Kane, Director, Customer Experience, Amtrak
Empathy is the first tenet of Design Thinking. Using empathy is your opportunity to seek a deeper understanding of your customer.
By Dara Meath, Vice President - Information Technology, The Camuto Group
Retails can gather real-time behavioral data with AI to understand consumers’ needs at a deeper level, and more accurately forecast the goods they are most likely to buy.
By Vennard Wright, CIO, WSSC (Washington Suburban Sanitary Commission)
Accounting for PCI requirements necessitates the need for significant planning up front, to develop and implement payment processing methods for customers and other entities.
By Gareth Bridges, Director, Digital Business, Equinix Asia-Pacific
Today’s retailers need to embrace a modernized strategy supported by infrastructure designed for the digital edge.
By John Kenwood, VP, Capgemini [Euronext: CAP] And Charlie Li, EVP-Chief Cloud Officer, Capgemini [Euronext: CAP]
The great retail renaissance is underway, enlightened by digital, enabled by the cloud and enriched by an endless sea of data.
By Lauren Freedman, SVP Digital Strategy/Chief Merchant, Astound Commerce
The competitive landscape is challenging and knowing one’s customer may be more important than ever before.
By Angela Hsu, SVP of Marketing and eCommerce, Lamps Plus
With the growing success of text chat on LampsPlus.com, we recently began to look for ways to build better connections between our online customers and our brick and mortar lighting and decor stores.
By Advait Kulkarni, Former IT Director, Cetera Financial Group & CTO, Digistic LLC
In recent days, there has been a lot of discussion around comparison of MEAN (MongoDB, Express, AngularJS and Node) and RNG (ReactJS, NextJS and GraphQL) stacks.
By Kathy Tan Mayor, SVP & CMO, Carnival Cruise Line
Technology gives us marketers degrees of freedom to not only do things better, but also do better things.
By Jim McCann, Founder and CEO, 1-800-Flowers.com
As a leading destination for floral and gourmet gifts, we have worked hard to build trust with our 30 million customers today.
By Britt Dayton, Director, Deloitte
The rise in omni-channel retailing is the industry’s response to consumer expectations for a consistent experience across physical stores and digital shopping platforms.
By Don Bush, Vice President of Marketing, Kount
BI provides business managers analytical insights of real-time data in visual interfaces and automated workflow systems.
By Eric Moriarty, VP, B-Stock Solutions
By the end of 2017 the value of retail returns will be equivalent to total online sales: around $440 billion.
By Colin Boyd, VP and CIO, Joy Global [NYSE-JOY]
If we look back over the past two or three decades, the growth in digital data has been driven by the spread of transactional IT systems.