By Brian Scott, CIO, Experient
By AJ Agrawal, CEO, Alumnify
By Chitralekha Das, AI Enthusiast, Senior Program/Project manager, Intralinks
By Rob Schmults, SVP, eCommerce & CRM, Talbots
By Marissa Tarleton, CMO, RetailMeNot, Inc
Consumers love to shop. However, the means and methods in which they find what they want continue to evolve.
By Joseph Biffar, Director, Loss Prevention & Security, Chico's FAS
It’s no longer just about being in stores and catching shoplifters; it’s about a holistic asset protection approach.
By Ramy Nassar, Director, Mattel Retail WONDER Innovation Lab
Technology is impacting more than just how children play and the types of toys they engage with.
By Patrick Gauthier, Vice President, Amazon Pay [NASDAQ: AMZN]
Graphical user interfaces (GUIs) were a major step forward, making it vastly easier for non-computer scientists to use computers.
By Earl Newsome, CIO, Praxair, Inc.
One trend is electronic notification of milestones during the product delivery cycle giving customers access to accurate location information.
By Sherif Mityas, CIO & CSO, TGI Fridays
Imagine it’s Thursday night, the kids have soccer practice and you’re always looking for a place to pick-up dinner on the way home.
By Steve Van Till, President and CEO, Brivo Systems
As interesting as Big Data can be for finding patterns in the past, its biggest promise for security lies in being able to predict the future.
By John David Woods, CMO, Dotcom Distribution
You are part of a service organization, and we know how to get things done quickly and efficiently.
By Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
By Jamie Lancaster, Vice President, Contact Center of Excellence, Kroger
I’m relatively new to direct customer service. After spending the bulk of my career in technology and cost management roles, I found myself last year thrust straight into the realm of direct customer engagement.
By Bob Hetu, Research Director, Gartner [NYSE:IT]
The powerful combination of digital and physical is where a multichannel retailer can exert itself.
By David Marcotte, Senior Vice President, Kantar Consulting
Asymmetrical warfare is waging undeclared war by means of proxies, independent agents, and professionals so that there is no clear line of responsibility or plausible deniability.
By Anishiya Taneja, CIO, Serena & Lily
Change is occurring within industries and making odd bedfellows through the Internet of Things (IoT).
By Djamel Toubrinet, Marketing Director, Americas–Retail, Cegid Group
Thriving retail brands nurture deeper connections with shoppers by building communities.
By Nicholas Pendrous, CIO, Dotcom Distribution
The role of an e-commerce third party logistics (3PL) has been trending much closer to the consumer.
By Patricia R. Hume, Chief Commercial Officer, iPass
We live in a mobile world, where a staggering 4.8 billion people around the world are mobile users. Among those billions, more than one billion are mobile professionals.