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Disrupting the Retail Customer Experience

By Hilary Hahn, VP, Customer Experience Innovation, Sykes Enterprises, Incorporated

Transformative Retail Banking

By Sangy Vatsa, EVP & CIO, Comerica Bank [NYSE: CMA]

Face as the New Data Point: The Good, Bad and...

By Riku Vassinen, Head of Digital Transformation, JWT Singapore

Benefits of Cloud in Logistics

By Chuck Fuerst, Director of Product Strategy, HighJump Software

How AI and Data will Help CMOs Put Customers at the Forefront

By Jess O’Reilly, Regional Vice President, Marketing Cloud, Asia, Salesforce

How AI and Data will Help CMOs Put Customers at the Forefront

To successfully deliver the experience customers want, brands must start by addressing concerns and fears of consumers in exchange for customer trust and their willingness to provide

Is it about IT? Never Ever

By Ralf Schneider, CIO, Allianz Group

Is it about IT? Never Ever

At the end of the day, you really need to scale the skills around technology and make them an integral part of the business.

Transforming Retail with Social, Mobile and Analytics

By Michael Mothner, CEO, Wpromote

A holistic 360 degree view of the customer requires insight into the marketing data.

Transforming Our Customer Experience through an Omni-channel Lens

By Gary Aliff, Senior Director, Salesforce Practice and Delivery Lead, Gap Inc. [NYSE:GPS]

Transforming Our Customer Experience through an Omni-channel Lens

Data driven, product focused, customer obsessed. This is what we at Gap Inc. aspire, in providing customer service in our contact centers.

The Emerging Role of an eCommerce CIO

By Nicholas Pendrous, CIO, Dotcom Distribution

The Emerging Role of an eCommerce CIO

The role of an e-commerce third party logistics (3PL) has been trending much closer to the consumer.

Engaging the New Next Gen Shopper with Cognitive Computing

By Michelle Peluso, CMO, IBM Corporation And Laurence Haziot, Global Managing Director, Consumer Industries, IBM Corporation [NYSE:IBM]

Engaging the New Next Gen Shopper with Cognitive Computing

Retailers must evolve from emphasizing transactions to focusing on building intimate, unique customer relationships.

Digital Wallets -It's about Ecosystems

By Mark Horbal, CIO/CTO, SpringBIG

Digital Wallets -It's about Ecosystems

When we look at the history of how consumers paid for things that they bought, it has been cash and personal checks for a long time, with a few exceptions.

Building an Era of Eco-Friendly Food Production Process

By Diane B. Holdorf, CSO, VP, Kellogg Company

Building an Era of Eco-Friendly Food Production Process

Kellogg is committed to renewable electricity as strategy to achieve our greenhouse gas reduction targets.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

By Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

The Customer Experience Challenge: Four Steps IT Operations Can Take to Solve It

By Bill Talbot, VP, Solution & Product Marketing, CA Technologies

The Customer Experience Challenge: Four Steps IT Operations Can Take to Solve It

Analytics can also support the behind-the-scenes work of your IT operations and development teams.

Transforming Businesses with Latest Technologies

By Andy Weir, Executive General Manager, Bankwest Technology & Transformation

By providing the user an endless choice of instagramable selfies, retailers created a stage for their actor to star in and broadcast their brand story.

Evolution of Information Technology

By Joe Sheridan, Corporate Director of IT & CIO, Soave Enterprises

Evolution of Information Technology

Informational Technology is a massively evolving and dynamic sector. Technology has permeated to every strata of the society and is playing pivotal role in shaping social dynamics.

Redefining Retail Industry with IoT and Big Data

By Douglas Turk, Chief Marketing Officer, JLT Speciality

Redefining Retail Industry with IoT and Big Data

The retail insurance broking industry is facing an onslaught of new technologies with a promise of transformational change and value creation.

Today's Retailing Requires Advanced Technology

By Britt Dayton, Director, Deloitte

Today's Retailing Requires Advanced Technology

The rise in omni-channel retailing is the industry’s response to consumer expectations for a consistent experience across physical stores and digital shopping platforms.

Strategic Supply Chain Technology Assessment

By Kevin J. Hume, Partner - Supply Chain Technology, Tompkins International

Strategic Supply Chain Technology Assessment

The pace of change in the supply chain world and the supporting technologies is nothing short of breathtaking.

The Future of Operations, but NOW!

By Romain Liot, COO, Adore Me

The Future of Operations, but NOW!

​Adore Me was established in 2012 and sells inclusive, affordable, fast-fashion intimates online. End of 2017.