Retail CIO Outlook Weekly Brief
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Brett Beveridge, Founder & President, The Retail Outsource Companies
Amit Mangwani, Director of Retail Marketing, Intel Corporation
Joseph Santamaria, CIO, PSEG [NYSE: PEG]
Helen M. Friedman, Director, Willis Towers Watson
The goal is to PASS the investigative ball down the field to make progress in the arena of workforce analytics.
Michelle Peluso, CMO, IBM Corporation And Laurence Haziot, Global Managing Director, Consumer Industries, IBM Corporation [NYSE:IBM]
Retailers must evolve from emphasizing transactions to focusing on building intimate, unique customer relationships.
Ryan King, CIO, Power Solutions International
Manufacturing “business to business” e-commerce websites are for most organizations mediocre or produce very little traffic and revenue. However; you will be surprised.
Joe Sheridan, Corporate Director of IT & CIO, Soave Enterprises
Informational Technology is a massively evolving and dynamic sector. Technology has permeated to every strata of the society and is playing pivotal role in shaping social dynamics.
Romain Liot, COO, Adore Me
Adore Me was established in 2012 and sells inclusive, affordable, fast-fashion intimates online. End of 2017.
Jean-Francois Bessiron, VP Goods International, Groupon
Companies seem to be good at collecting data on customers but have not quite tackled how to operationalise that data and use it for the benefit of the customers
David Thompson, EVP, Global Operations and Technology, CTO & CIO, Western Union
There are a few core trends that I see resonating across the industry; all have to do with providing ease and convenience for the customer and the capability to move money in minutes.
Justin Honaman, VP & GM, PRGX
Amazon did not take over the entire Retail world. Apple Pay did not eliminate the cash equation in retail stores. Drones are not yet delivering product to our homes.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Hilary Hahn, VP, Customer Experience Innovation, Sykes Enterprises, Incorporated
AI is fueling the best retail experiences. It is the backbone for support and sales agents to tailor the best responses expediently, that solve issues or complete sales.
Anand Shaw, Cofounder, Inventrik Pte Ltd
In the age of smart-phones, social media and connected devices; keeping millennials engaged has become more difficult than ever before, especially for retailers.
Phillip Raub, Founder and President, b8ta
The retail industry has always been a part and parcel of Human Society.
Jess O’Reilly, Regional Vice President, Marketing Cloud, Asia, Salesforce
To successfully deliver the experience customers want, brands must start by addressing concerns and fears of consumers in exchange for customer trust and their willingness to provide data.
Ferhat Hatay, Senior Manager of Strategy and Innovation, Fujitsu And Victoria Livschitz, Founder & CTO, Grid Dynamics
Moving e-commerce operations to the cloud offers a host of business benefits for retailers.
Shekhar Chhajer, CIO, Southeast Asia, India and CoC Sales Overseas, Mercedes Benz
Real estate is another industry which can immensely benefit as investments made by home buyers are huge.
Tom Miller, SVP & CIO, Anthem [NYSE: ANTM]
Consumer-focused companies not only want to make it more convenient but intuitive, leaving the consumer impressed and satisfied.
