By Greg Petro, President and CEO, First Insight
By Kathy Tan Mayor, SVP & CMO, Carnival Cruise Line
By Alan Royal, Head of Technology Innovation and Business Transformation, Strategy CIO
By Sue Yasav, VP, Market & Consumer Insights, Synchrony Financial [NYSE:SYF]
By Richard Heyman, Principal, Retail Digital Strategy and Former CIO, Gordmans Stores
In the late 1980s, I was leading the technology efforts at a regional grocery chain when the alarms sounded.
By Paul Scorza, CIO & EVP, Ahold USA
The explosion of mobile technology and the need for immediate responses to customer demands has increased the reliance on technology.
By Phil Stevens, CIO, The Exchange
Given the number of breaches announced by banks, technology companies, manufacturers, and retailers, it is clear that information security is a big challenge.
By Michael Jaconi, CEO & Co-Founder, Button
People continue to spend more time on mobile, requesting, purchasing, and booking the exact products they want, at the exact time they want them. Every retailer must have a mobile app
By Keith Crerar, Executive VP, TradeRev
Technology is significantly changing the way dealers approach vehicle acquisition, inventory, remarketing and sales.
By Thomas Phelps IV, CIO & VP-Corporate Strategy, Laserfiche
One key metric in realigning IT is the percentage of IT spend focused on “keeping the lights on” versus business innovation.
By Steve Rempel, CIO, Rite Aid [NYSE:RAD]
Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes, and even our cars.
By Armin Roeseler, CIO, Swanson Health Products
Requirements regarding site performance, reliability, scalability, and flexibility, etc., provide new challenges for IT organizations.
By Russ Haswell, VP, Retail, Medallia
If you are a retailer reading the headlines today, you must believe the sky is falling. From store closures, declining foot traffic, missed earnings and, of course, all things Amazon, the world of retail must seem pretty bleak.
By Jim McCann, Founder and CEO, 1-800-Flowers.com
At 1-800-Flowers.com, we believe our best product is our customer experience. In an effort to enhance the customer experience, we recognize delivering strong customer service through social media leads to an increase in brand loyalty.
By John O'Reilly, VP of Business Development, Aptaris
When consumers demand instant gratification, including fast delivery and information at their finger-tips, the speed of retail must be accelerated.
By Anna Cole, Director of E-Commerce Operations, User Experience and Merchandising, Carhartt
It’s 1997 and the super computer Deep Blue is going up against the reigning World Chess Champion, Garry Kasparov for the second time, but this time Deep Blue wins.
By Steve Holland, Chief Technology and Digital Officer (CTO/CDO), 7-Eleven
At 7-Eleven, convenience is our business. We know that in order to create a convenient environment for customers, it’s crucial that every part of our operation runs smoothly.
By Wendy Liebmann, CEO, WSL
For the last decade, technology has been the hot topic of the retail world – increasingly part of every conversation, every strategy meeting, from the boardroom to the sales floor.
By Brandon Schulz, Director, Retail Vertical, Luxoft [NYSE:LXFT]
With the growing customer demands, players in the retail industry are leveraging advanced eCommerce platforms to enhance shopping experience.
By Ruben Martin, CEO (Co-Founder), Quivers
The main goal is helping consumers find exactly what they need and ensure they receive the information to make a purchasing decision while having a great experience.