Retail CIO Outlook Weekly Brief
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By Perry Kramer, SVP & Practice Lead, Boston Retail Partners
Retailers that are thriving—and there are lots of them— anticipate and react to consumers’ demand for an enhanced and continuously changing retail experience.
By Dan Adam, CIO, Extreme Networks [NasdaqGS-EXTR] And Todd Nicholson, VP-Vertical Market Business Units, Extreme Networks [NasdaqGS-EXTR]
With increased competitive pressures on traditional brick and mortar retailers due to the rapidly growing online ecommerce channels.
By Paul Scorza, CIO & EVP, Ahold USA
The explosion of mobile technology and the need for immediate responses to customer demands has increased the reliance on technology.
By Kathy Tan Mayor, SVP & CMO, Carnival Cruise Line
Technology gives us marketers degrees of freedom to not only do things better, but also do better things.
By Kevin Glynn, VP and CIO, DSC Logistics
Our work in supply chain is changing rapidly as we implement new technology. Our leadership challenge as CIOs and IT leaders is not only to describe what the new technology will do.
By Anand Shaw, Cofounder, Inventrik Pte Ltd
In the age of smart-phones, social media and connected devices; keeping millennials engaged has become more difficult than ever before, especially for retailers.
By Djamel Toubrinet, Marketing Director, Americas–Retail, Cegid Group
Thriving retail brands nurture deeper connections with shoppers by building communities.
By Patricia R. Hume, Chief Commercial Officer, iPass
We live in a mobile world, where a staggering 4.8 billion people around the world are mobile users. Among those billions, more than one billion are mobile professionals.
By Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
By Maureen McDonagh, Head of Industry, Retail, Facebook
A study by Ipsos identified that 42 percent of UK online shoppers expect their brands to provide an option to chat with a live agent or representative if they have any questions or follow-ups
By Wendy Liebmann, CEO, WSL Strategic Retail
Early this year when Target announced its financial results it struck me how quickly the world had changed.
By Richard Flint, COO & Executive Board, HEMA
In the highly-competitive market that we have today, the only key to sustenance is unceasing evolution.
By Faraz Mohamed, Director, Head of Innovation, Nisum
Artificial intelligence (AI) and machine learning are disrupting business as usual across industries.
By Russ Haswell, VP, Retail, Medallia
If you are a retailer reading the headlines today, you must believe the sky is falling.
By Stephanie Miller, Director of Labor and Employee Relations, Lowe's Companies, Inc.
Key to a sound investigation process is solid record keeping.
By Jean-Francois Bessiron, VP Goods International, Groupon [NASDAQ: GRPN]
Companies seem to be good at collecting data on customers but have not quite tackled how to operationalise that data and use it for the benefit of the customers
