Retail CIO Outlook Weekly Brief
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Alexandra Gray, Head of Research, Mirvac [ASX: MGR]
Dr. mark Chrystal, Chief Analytics Officer at rue21
David Jensen, Director of Ecommerce Engineering, Photobox
Diane Magers, CEO, Customer Experience Professionals Association
Technology can help us achieve better customer experiences but in the end, it is the human experience and needs that we must care for.
Hilary Hahn, VP, Customer Experience Innovation, Sykes Enterprises, Incorporated
AI is fueling the best retail experiences. It is the backbone for support and sales agents to tailor the best responses expediently, that solve issues or complete sales.
James Keller, Executive Partner, Bulger Partners
It is shaping up to be another great year for Amazon and one that represents some big milestones for the company.
Jason Goldberg, SVP Commerce & Content Practice, SapientRazorfis
I came to retail at a time when the retail landscape was dramatically changing. At the time, computer city superstore was the first big box concept for technology.
Nadia Shouraboura, Founder & CEO, Hointer
Five years ago, on December 20th, I was sitting on a white leather couch at my home feeing like a queen.
Ben Eason, SVP, Client Development Conversant, Epsilon
Brands with enhanced in-store experiences that create warm, welcoming environments are Thriving.
Steve Weiskircher, CIO, ThinkGeek Inc
Omni-channel integration. Big Data. Mobile. Cloud. It seems every day there is a new technology being hyped and the pace continues to accelerate.
Nick Burton, Vice President Digital Development, Avon
Companies are standing on the precipice of technological revolutions every. Single. Day. Coupled with an increasing need to understand workforces and customers, balancing human connection with convenience is a real corporate conundrum.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Greg Klingaman, Global Head of Retail & Strategic Partnerships, Diageo
A brand is only as good as its reputation, but risk aversion for fear of the unknown shouldn’t foster a more conservative and incremental approach to retail technology deployment
Ramy Nassar, Director, Mattel Retail WONDER Innovation Lab
Technology is impacting more than just how children play and the types of toys they engage with.
Jean Laborde, Deputy CIO, FnacDarty
Digital transformation is your North Star, and you need to identify it and understand why it is the answer to your problems
Sanjay Choubey, VP-IT, Briggs & Stratton
A leaders in business or IT, automation has always been understood as an approach to manage cost and increase operational efficiency.
Megan Kohout, Vice President of Ecommerce & Customer Analytics, Kendra scott
One trend in E-Commerce is a proliferation of technology that you can add to your website to enhance site experience. However, this new technology brings challenges as partners often have features that overlap at least partially, so it’s difficult to
Bill Talbot, VP, Solution & Product Marketing, CA Technologies
Analytics can also support the behind-the-scenes work of your IT operations and development teams.
Richard Flint, COO & Executive Board, HEMA
In the highly-competitive market that we have today, the only key to sustenance is unceasing evolution.
