retailciooutlook

Mobile Marketing and The Evolution Of E-commerce

By Marissa Tarleton, CMO, RetailMeNot, Inc

Making Sense of the MarTech Mess

By Brittany Feinson, VP, Communications, Marriott International [NASDAQ:MAR]

Creating a Sustainable Innovation Program

By Armin Roeseler, CIO, Swanson Health Products

The Changing Face of Retail Industry

By Graeme McVie, VP & GM, Business Development, Precima

The Changing Face of Retail Industry

For grocery retailing, click-and-collect and home delivery will continue to rise in popularity.

Retail Focus: Using Promotional Financing to help Close the Sale

By Sue Yasav, VP, Market & Consumer Insights, Synchrony Financial [NYSE:SYF]

Retail Focus: Using Promotional Financing to help Close the Sale

Financing can help close the sale, drive customer loyalty and create an opportunity to increase and maintain market share.

Avoid Being the Next Casualty in the Retail Apocalypse

By Sahal Laher, CDO & CIO, Destination XL Group

There is extreme competition in the retail industry today and thousands of stores are closing in what is being described as the retail apocalypse.

Why Fragmentation is the Enemy of Productivity

By David Kerr, CEO, Octiv

Why Fragmentation is the Enemy of Productivity

Making connections between sales and marketing teams can be challenging, but when teams are committed, an entire organization can benefit.

Magnifying the Power Of Data

By Steve Rempel, CIO, Rite Aid

Magnifying the Power Of Data

​Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes and even our cars.

Digitizing the Retail Customer Experience and What it Means for Multichannel Retailers Today

By Bob Hetu, Research Director, Gartner [NYSE:IT]

Digitizing the Retail Customer Experience and What it Means for Multichannel Retailers Today

​The 2016 holiday season is in the books and the impact of eCommerce, and Amazon, is clear.

Data Analytics: New Edge for Success

By Colin Boyd, VP and CIO of Joy Global [NYSE-JOY]

Data Analytics: New Edge for Success

If we look back over the past two or three decades, the growth in digital data has been driven by the spread of transactional IT systems.

Retailers Expand Use of Technology Solutions

By Randy Gross, CIO, CompTIA

Retailers Expand Use of Technology Solutions

From big-box behemoths to mom-and-pop neighborhood stores retailers provide a vital link in the flow of goods and services from producers to consumers.

Digital in Retail: The Three Steps to Maturity

By Paul Conder, Principal, CallisonRTKL

Digital in Retail: The Three Steps to Maturity

There are three big challenges that brands face as they become more mature as digital retailers–how to store and organize data, how to collect it, and how to use it.

Money Ball Retailing

By Peter Charness, SVP America's and Global CMO, TXT e-solutions [MI-TXT]

Money Ball Retailing

Great Assortments have to please at least 2 distinct groups. In first place, of course, are the customers who want exactly what they want, when and where they want it.

Infusing Analytics into Physical Retail Stores

By Brandon Schulz, Director, Retail Vertical, Luxoft [NYSE:LXFT]

With the growing customer demands, players in the retail industry are leveraging advanced eCommerce platforms to enhance shopping experience.

Was Darwin Wrong About Retail?

By Richard Heyman, SVP & CIO, Gordmans Stores in Omaha, NE

Was Darwin Wrong About Retail?

Most of us like things to evolve predictably and at a pace that gives us time to absorb change without experiencing undue stress or upsetting the status quo.

Faster Decision Making: A Business Advantage for Retailers

By Kyle Wierenga, Director of Analytics and Measurement, Aimia Inc. [TO-AIM]

Faster Decision Making: A Business Advantage for Retailers

Retailers have multiple channels today on different systems with different levels of complexity that when combined can give retailers actionable insights.

Technology Changes to Supply Chains Demand Good Leadership

By Kevin Glynn, VP and CIO, DSC Logistics

Technology Changes to Supply Chains Demand Good Leadership

Our work in supply chain is changing rapidly as we implement new technology. Our leadership challenge as CIOs and IT leaders is not only to describe what the new technology will do.

CX Strategies: A Shot In The Dark?

By Waves Mowatt-Kane, Director, Customer Experience, Amtrak

CX Strategies: A Shot In The Dark?

When trying to hit a target, the mantra is often “Ready, Aim, Fire.” But, in business, how do you know whether you have the right target in your sights? Discovering the right target can be more important than hitting the wrong one.

Evolution of Information Technology

By Joe Sheridan, Corporate Director of IT & CIO, Soave Enterprises

Evolution of Information Technology

Informational Technology is a massively evolving and dynamic sector. Technology has permeated to every strata of the society and is playing pivotal role in shaping social dynamics.

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