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Technology Revolutionizing Core Store Operations

By Nadia Shouraboura, Founder & CEO, Hointer

Travel Centers Digitalized

By Michael Rodgers, Chief Strategy & Information Officer, Pilot Flying J

Technology Revolutionizing Retail Industry

By Emily Culp, CMO, Keds USA

The Digital Makeover of Retail

By Jennifer Sherman, SVP, Product and Strategy, Kibo

The Industrial IoT Attack Surface

By Matt Griffiths, Chief Information Officer, Stanley Black & Decker Industrial

The Industrial IoT Attack Surface

The average lifespan of industrial manufacturing machinery is around 20 years.

Optimizing a 360-degree Customer View Begins with Vision

By Michael Wilburn, Senior Director, Global CRM Technology at Ancestry

Optimizing a 360-degree Customer View Begins with Vision

What is preventing organizations from truly optimizing their 360-degree view of the customer? I’ll give you a hint - it’s not technology.

Delivering an Elevated Customer Experience Requires an Agile Retail Technology Platform

By Perry Kramer, SVP & Practice Lead, Boston Retail Partners

Retailers that are thriving—and there are lots of them— anticipate and react to consumers’ demand for an enhanced and continuously changing retail experience.

Why Artificial Intelligence Will Empower the CIO

By Gregory B Morrison, SVP & CIO, Cox Enterprises

Why Artificial Intelligence Will Empower the CIO

To better anticipate where AI makes sense throughout organizations, let’s explore its potential.

Raising the Benchmark of a Good Customer Experience

By Djamel Toubrinet, Marketing Director, Americas–Retail, Cegid Group

Raising the Benchmark of a Good Customer Experience

Thriving retail brands nurture deeper connections with shoppers by building communities.

Drive Sales the Data Way

By Pete Zaballos, CTO, SPS Commerce [NasdaqGS-SPSC]

Drive Sales the Data Way

Remember when “knowing your customer” was limited to these two metrics? We had no way of knowing then just how important data would become in today’s digital retail environment.

Customized Retailing is the New Black

By Charlie Cole, Chief Digital Officer, VP, TUMI

Customized Retailing is the New Black

It’s easy to over complicate. Ultimately retail is divided by two lowest common denominators of data–at the product level and at the customer level.

Avoid Being the Next Casualty in the Retail Apocalypse

By Sahal Laher, CDO & CIO, Destination XL Group

Avoid Being the Next Casualty in the Retail Apocalypse

There is extreme competition in the retail industry today and thousands of stores are closing in what is being described as the retail apocalypse.

Digital and In-Store Shopping is Colliding and Reliable Network Performance is at the Center

By Ricardo Belmar, Senior Director-Enterprise Product Marketing, InfoVista

Digital and In-Store Shopping is Colliding and Reliable Network Performance is at the Center

Digital and in-store shopping experiences are on a collision course in the best way possible.

"How Brick-and-Mortar Stores Survive the Shift in Consumer Demand"

By Guy Amisano, CEO, Salient Management Company

Retailers should leverage POS data in combination with geographic data to determine the buying preferences of consumers in different areas.

The Transformation of Retail

By Michael Koch, Sr. Director, Samsung Electronics America

While the products and technology have advanced exponentially, the retail environments are very much the same stagnant displacement of products in place since the 1950s.

Turning Consumer Generated Content into Valuable Brand Asset

By Luis Sanz, Founder, Olapic

Turning Consumer Generated Content into Valuable Brand Asset

There is no question that data is a critical part of retail success. Each part of the customer journey needs to be tracked and measured.

Lithium-ion Battery Technology Addresses the Two Biggest UPS Concerns Battery Life and Weight

By Pankaj Sharma, Senior Vice President, Home & Business Networks, Schneider Electric

Lithium-ion Battery Technology Addresses the Two Biggest UPS Concerns Battery Life and Weight

Lithium-ion battery technology promises to bring welcome relief, because they last more than twice as long as traditional UPS batteries and weigh only about a third as much.

Increasing Customer Engagement through Data and Technology

By Courtney Graybill, Vice President, Customer Experience & Product Management, David's Bridal

Increasing Customer Engagement through Data and Technology

​Courtney Graybill devises customer experience roadmaps and executes on those strategies to drive shopper engagements for David’s Bridal.

E-commerce and the Data behind it

By Klemen Drole, CIO, Lazada Group

E-commerce and the Data behind it

Big data is the new oil, powering the e-commerce ecosystem.

Amazon Effect: Driving New Opportunities and Challenges in Demand Forecasting

By Eric Wilson, Director Planning, Escalade Sports

Amazon Effect: Driving New Opportunities and Challenges in Demand Forecasting

Prediction is becoming more about behavior than history.

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