Technology Magazine For Retail | Retail CIO Outlook
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Bringing Real Intelligence into the Learning & Play Experience

Ramy Nassar, Director, Mattel Retail WONDER Innovation Lab

Death of Physical Retail? Not Quite

Jonathan Low, Ex-Co-Founder & Chief Technology Officer, honestbee

Three Industries Artificial Intelligence Will Transform Over the Next Decade

Eric Redmond, Global Director, Technology Innovation, Nike

Dawn of a New Era in eCommerce

Chris Brook-Carter, Managing Director of RWRC (Ascential)

Transforming Businesses with Latest Technologies

Andy Weir, Executive General Manager, Bankwest Technology & Transformation

Transforming Businesses with Latest Technologies

By providing the user an endless choice of instagramable selfies, retailers created a stage for their actor to star in and broadcast their brand story.

It's Watching What You Eat: Machine Vision and the Future of Consumer Products Manufacturing

Mark Osborn, VP, Strategy and Business Planning, SAP

It's Watching What You Eat: Machine Vision and the Future of Consumer Products Manufacturing

In discrete manufacturing, a machine vision-enabled process can provide a visual inspection of materials, parts, and labels from a given bill-of-materials (BOM) prior to assembly.

The Big Mistake Department Stores Make with Their Online Services

Brad Bernstein, SVP of North American Sales, Nanorep

​No question, the growth of e-commerce has completely changed the game for retail customer service.

Rebuilding the Ecommerce Value Chain

Jackson Fernandez, Head of Ecommerce, PUMA Group [ETR: PUM]

Rebuilding the Ecommerce Value Chain

The world around us is rapidly evolving. Fuelled by the ubiquity of digital devices and high speed internet, the technologies and modalities of doing business are getting obsolete by the

Disrupting the Retail Customer Experience

Hilary Hahn, VP, Customer Experience Innovation, Sykes Enterprises, Incorporated

Disrupting the Retail Customer Experience

AI is fueling the best retail experiences. It is the backbone for support and sales agents to tailor the best responses expediently, that solve issues or complete sales.

Leveraging Technology in the Wake of the "MeToo Campaign

Stephanie Miller, Director of Labor and Employee Relations, Lowe's Companies, Inc.

Leveraging Technology in the Wake of the

Key to a sound investigation process is solid record keeping.

The Social Drive of Retail

Gene Ku, Chairman, Mobovida, LLC

The Social Drive of Retail

Consumer tastes are as fickle as ever and styles change with seemingly every Instagram personality or YouTube celebrity touting new wares from different brands.

In the e-commerce environment, change is the only constant.

Joseph Santamaria, CIO, PSEG [NYSE: PEG]

In the e-commerce environment, change is the only constant.

Domino’s Pizza Enterprises Limited entered the e-commerce space well over a decade ago and we were early adopters in terms of competitors in the Quick Service Restaurant (QSR) industry globally, and especially in Australia.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Why are Ecommerce Teams and Stores Teams Misaligned to the Desires of their Target Consumer?

Richie Proud, Vice President Merchandise Planning, Allocation, and Product Insights, Groupe Dynamite

Why are Ecommerce Teams and Stores Teams Misaligned to the Desires of their Target Consumer?

E-commerce provides brands with the platform to take a stance, share their story, and create a stimulating brand senses experience - one that will determine whether a new customer walks into the physical location.

E- commerce

Megan Kohout, Vice President of Ecommerce & Customer Analytics, Kendra scott

One trend in E-Commerce is a proliferation of technology that you can add to your website to enhance site experience. However, this new technology brings challenges as partners often have features that overlap at least partially, so it’s difficult to

How will the Internet of Things (IoT) Truly Transform the Retail Industry

Rohan Penman, Global Head of Technology, T2 Tea

How will the Internet of Things (IoT) Truly Transform the Retail Industry

Often solutions are not customer facing, but should aim to provide a seamless experience to ultimately benefit both the efficiency of the business and ultimately the customer.

Why Every Retailer Must Become a Technology Company by 2020

Corey Tollefson, SVP & GM, Infor

Why Every Retailer Must Become a Technology Company by 2020

In today’s competitive marketplace, retailers have faced enormous challenges adapting to sky-high customer expectations and the pressures of digital on brick-and-mortar stores.

Three Ways through Retailers Can Step Their Game Up in 2017

Fiona Swerdlow, VP, Research Director, Forrester Research

Three Ways through Retailers Can Step Their Game Up in 2017

This year has been no picnic for retailers. With Thanksgiving weekend upon us, many retailers are in the throes of the holidays and are doing all they can to achieve a strong finish to a bumpy, even bewildering year.

How Becoming Truly Omni- Channel Supports the Customer

Joe Megibow, CEO, Purple

How Becoming Truly Omni- Channel Supports the Customer

Cloud is similar to a data center. However, not many understand what it actually consists of.

Protect, Serve and Grow: Retailers Transform Processes with Science and Art

KS Kumar, CCO, Sutherland

Protect, Serve and Grow: Retailers Transform Processes with Science and Art

Retailers can differentiate themselves with customer service, but they need to do it profitably.

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