Retail CIO Outlook Weekly Brief
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By Jayson Serrault, Chief Marketing and Technology Officer, Batteries Plus Bulbs
By Phil Stevens, CAO & CIO, Army & Air Force Exchange Service
By Charlie Cole, Chief Digital Officer, VP, TUMI
It’s easy to over complicate. Ultimately retail is divided by two lowest common denominators of data–at the product level and at the customer level.
By Angela Hsu, SVP of Marketing and eCommerce, Lamps Plus
With the growing success of text chat on LampsPlus.com, we recently began to look for ways to build better connections between our online customers and our brick and mortar lighting
By Ramy Nassar, Director, Mattel Retail WONDER Innovation Lab
Technology is impacting more than just how children play and the types of toys they engage with.
By Chitralekha Das, AI Enthusiast, Senior Program/Project manager, Intralinks
By being more educated and aware about AI, we can ensure that it realizes its full potential.
By Sudhir Vallamkondu, VP, iCrossing
Stores that have retail locations (Grocery, Home Improvement, Department stores etc.) have recurring promotional sales.
By Britt Dayton, Director, Deloitte
The rise in omni-channel retailing is the industry’s response to consumer expectations for a consistent experience across physical stores and digital shopping platforms.
By Katie William, Retail CIO Outlook
Pop-up stores, which is also known as the temporary retail, is a successful way to create brand awareness, for the retail businesses. The brands can build a deep connection with the consumers, while also testing new trends in the market.
By Katie William, Retail CIO Outlook
With the technological transformation in the software industry, the old mechanical cash registers are becoming outdated and being replaced with more improved Point of Sale software.
By Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
By Bruce Valk, CIO & VP, Silver Star Brands
Emotional Quotient (EQ) is a way to measure how a person recognizes his or her own emotions and other people's emotions.
By Hilary Hahn, VP, Customer Experience Innovation, Sykes Enterprises, Incorporated
AI is fueling the best retail experiences. It is the backbone for support and sales agents to tailor the best responses expediently, that solve issues or complete sales.
By John Kenwood, VP, Capgemini [Euronext: CAP] And Charlie Li, EVP-Chief Cloud Officer, Capgemini [Euronext: CAP]
The great retail renaissance is underway, enlightened by digital, enabled by the cloud and enriched by an endless sea of data.
By Rekha (Sasirekha) Ramesh, SVP, Global Head of IT & Digital Strategy, Daymon Worldwide
The success of Pokémon GO brought Augmented Reality to the center stage and provided retailers a platform to reach its consumers in many creative ways.
By Vlad Yakubson, Head of Retail, yd.
There are not many days in the calendar year without some new ground-breaking technology entering and disturbing the retail marketplace. It certainly can not be easy for either the big brands or the few small business retailers left around
By Katie William, Retail CIO Outlook
Artificial intelligence (AI) has played a major role in B2C relationships over the years.
By Katie William, Retail CIO Outlook
Paper receipts do not impart anything significant in the retail experience. The preferences for digital receipts are growing as one can directly send copies to the buyers.
