Technology Magazine For Retail | Retail CIO Outlook
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Designing for the Invisible Interface

Mohan Krishnaraj, Global Head of User Experience at HARMAN, a Samsung company

CX Strategies: A Shot In The Dark?

Waves Mowatt-Kane, Director, Customer Experience, Amtrak

Creativity Overcomes Scarcity

Geoffrey Fry, Global VP of Supply Chain, Cree Lighting

Building A Great Team Equals Achieving Great Outcomes

Rohan Penman, Head of Technology, Adairs Retail Group

The Boundaries have Vanished

Michael Adams, VP of IT, MarineMax

The Boundaries have Vanished

A new world order has slowly evolved, leaving many corporate technology teams unprepared to adapt to the critical new responsibilities they manage.

Managing Internet of Things Risk in the Retail Sector

Christian Beckner, Senior Director, Retail Technology, National Retail Federation

Managing Internet of Things Risk in the Retail Sector

Risk management practices will allow companies to remain nimble in adopting new IoT technologies that could transform their operations and impact their business performance positively.

Retail: It's all about 'Experience'

Paul Scorza, CIO & EVP-IT, an Ahold Delhaize Company [Euronext: AD] [OTCQX: ADRNY] And Malcolm D'Souza, Sr. Director, IT-Transformation Retail Business Services, an Ahold Delhaize Company [Euronext: AD] [OTCQX: ADRNY]

From digital signage to customer facing devices, to internet cafés, the use and reliance on technology has grown exponentially.

How an APC Smart-UPS Lithium-Ion UPS Battery Can Significantly Cut Your TCO

Pankaj Sharma, Senior Vice President, Home & Business Networks, Schneider Electric

How an APC Smart-UPS Lithium-Ion UPS Battery Can Significantly Cut Your TCO

VRLA models could typically cost nearly 53 percent more than the Li-ion models over 10 years, making the Li-ion model the better investment over the longer term.

What Separates Successful Retailers from Others?

Richard Flint, COO & Executive Board, HEMA

What Separates Successful Retailers from Others?

In the highly-competitive market that we have today, the only key to sustenance is unceasing evolution.

Engaging the New Next Gen Shopper with Cognitive Computing

Michelle Peluso, CMO, IBM Corporation And Laurence Haziot, Global Managing Director, Consumer Industries, IBM Corporation [NYSE:IBM]

Engaging the New Next Gen Shopper with Cognitive Computing

Retailers must evolve from emphasizing transactions to focusing on building intimate, unique customer relationships.

Strategical Development of Data and Analytics in Retail

Vishaal Melwani, CEO, Combatant Gentlemen

Strategical Development of Data and Analytics in Retail

While data and analytics are two of the biggest factors that contribute to the success of retail, they’re also very easy to misinterpret.

Marketing Disruption: Role of the CIO

Shirish Lal, COO & CTO, Harte Hanks [NYSE:HHS]

Marketing Disruption: Role of the CIO

The last five years has seen a dramatic change in CMO’s engagement in technology decisions. From Gartner declaring the CMO will make more IT purchasing decisions.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Retail Focus: Using Promotional Financing to help Close the Sale

Sue Yasav, VP, Market & Consumer Insights, Synchrony Financial [NYSE:SYF]

Retail Focus: Using Promotional Financing to help Close the Sale

Financing can help close the sale, drive customer loyalty and create an opportunity to increase and maintain market share.

Breaking Down the Key Programmatic Advertising Challenges Faced by Brands

Stanley Lim, Head of Google Marketing Platforms Malaysia, Google

The impetus for advance in programmatic maturity is perhaps as exciting as it is necessary because of an increasingly privacy-first and cookie less world.

Seven Signs of Disruption to Watch in 2017

Rod Sides, Vice Chairman, US Retail, Wholesale and Distribution leader, Deloitte LLP

Seven Signs of Disruption to Watch in 2017

Global market forces combined with an increasing proliferation of retail channels, along with commoditization of products and pricing, have resulted in elevated expectations on the part of many consumers.

Your Customers are on Smartphones: Are You Giving them Dumb Apps?

Michael Jaconi, CEO & Co-Founder, Button

Your Customers are on Smartphones: Are You Giving them Dumb Apps?

People continue to spend more time on mobile, requesting, purchasing, and booking the exact products they want, at the exact time they want them.

Retail Is Detail They Say

Stuart Freer, Chief Digital Officer, MECCA Brands

Retail Is Detail They Say

The problem with this statement, is that whilst it’s important to be in the detail, know everything about your business, it’s products and services and the customer, it often leads to what I have seen; analysis paralysis.

Leveraging Technology to Better Connect the Human Element

Russ Reynolds, CEO, Batteries Plus Bulbs

Leveraging Technology to Better Connect the Human Element

When discussing technology and its effects on human relations, we often refer to a phenomenon wherein mobile devices and computers are replacing face-to-face interaction.

From Brick & Mortar to e-Retail-Consumer Push for On-Demand Delivery

Khaled Naim, Co-Founder & CEO, Onfleet

From Brick & Mortar to e-Retail-Consumer Push for On-Demand Delivery

The deluge has begun—brands that have built a reputation as top names in the United States retail industry are experiencing an unprecedented number of store closings this year.

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