Retail CIO Outlook Weekly Brief
Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Retail CIO Outlook
By Nick Burton, Vice President Digital Development, Avon
By Chitralekha Das, AI Enthusiast, Senior Program/Project manager, Intralinks
By being more educated and aware about AI, we can ensure that it realizes its full potential.
By Justin Honaman, VP & GM, PRGX
Amazon did not take over the entire Retail world. Apple Pay did not eliminate the cash equation in retail stores. Drones are not yet delivering product to our homes.
By Brandon Schulz, Director, Retail Vertical, Luxoft [NYSE:LXFT]
With the growing customer demands, players in the retail industry are leveraging advanced eCommerce platforms to enhance shopping experience.
By Savio Thattil, CIO & SVP of Technology, Sephora Americas
To my mind, the top retail technology trend is mobile payments, and offering consumers greater optionality in how they pay, particularly with the advent of Apple Pay.
By Chuck Fuerst, Director of Product Strategy, HighJump Software
Cloud computing is a hot topic and the basic structure is similar no matter the service: a vendor hosts the software application and hardware infrastructure.
By Kyu Cho, VP-Consulting Services, Nisum
Retailers know that omnichannel is the way of the future. Having a digital presence is table stakes at this point, with mobile and social commerce not far behind.
By Troy Barnes, Chief Customer Officer, Pizza Hut
The recipe for sustainable growth comes down to 2 simple ingredients: attract new customers, and retain the ones you have for life.
By Stuart Scott, CIO, Tempur-Pedic
Mobility, BYOD, and Cloud. Consistent with my prior answers, these three trends are escalating user expectations.
By Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
By Bernard Luthi, President, Monoprice
In this day and age it is very critical to understand your customer and their journey with your organization.
By Michael Wilburn, Senior Director, Global CRM Technology at Ancestry
What is preventing organizations from truly optimizing their 360-degree view of the customer? I’ll give you a hint - it’s not technology.
By Bruce Valk, CIO & VP, Silver Star Brands
Emotional Quotient (EQ) is a way to measure how a person recognizes his or her own emotions and other people's emotions.
By Michael Mothner, CEO, Wpromote
A holistic 360 degree view of the customer requires insight into the marketing data.
By Anna Cole, Director of ECommerce Operations, Carhartt
It’s 1997 and the super computer Deep Blue is going up against the reigning World Chess champion, Garry Kasparov for the second time.
By Stuart Freer, Chief Digital Officer, MECCA Brands
The problem with this statement, is that whilst it’s important to be in the detail, know everything about your business, it’s products and services and the customer, it often leads to what I have seen; analysis paralysis.
By Mark Horbal, CIO & CTO, SpringBIG
Your POS is your workhorse. It sees every transaction in every store.
