Technology Magazine For Retail | Retail CIO Outlook
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Adapting to a Post-Pandemic World of Commerce

Victor Elmann, Vice President, Vendor Management, Circuit City Corporation, Inc.

Connected Technology Future of Home Appliance Industry

Brian Paul, Director, Global Information Systems, Whirlpool Corporation

Transforming Our Customer Experience through an Omni-channel Lens

Gary Aliff, Senior Director, Salesforce Practice and Delivery Lead, Gap Inc. [NYSE:GPS]

When Multi-layered Makes Sense: A New Approach to Breach Detection

Grant McCormick, CIO, Imperva, Inc

When Multi-layered Makes Sense: A New Approach to Breach Detection

Manual detection is slow, resource-intensive, and human-powered. It is subjective and prone to human error. It bogs down at scale.

The Future of Operations, but NOW!

Romain Liot, COO, Adore Me

The Future of Operations, but NOW!

​Adore Me was established in 2012 and sells inclusive, affordable, fast-fashion intimates online. End of 2017.

The Boundaries have Vanished

Michael Adams, VP of IT, MarineMax

A new world order has slowly evolved, leaving many corporate technology teams unprepared to adapt to the critical new responsibilities they manage.

Harnessing the Power of Personalization

Jean-Francois Bessiron, VP Goods International, Groupon [NASDAQ: GRPN]

Harnessing the Power of Personalization

Companies seem to be good at collecting data on customers but have not quite tackled how to operationalise that data and use it for the benefit of the customers

The Changing Face of Retail Industry

Graeme McVie, VP & GM, Business Development, Precima

The Changing Face of Retail Industry

Omni-channel and ecommerce/ mcommerce will continue to be hot topics.

Real Talk from Shoptalk: Brick and Mortar Remains a Key Component of Effective Omnichannel

Kyu Cho, VP, Nisum

Real Talk from Shoptalk: Brick and Mortar Remains a Key Component of Effective Omnichannel

According to recent numbers from the U.S. Department of Commerce, e-commerce sales accounted for 10.6 percent of total retail sales by the end of 2015.

Matahari Department Store

Sreekanth Chetlur, Head Of E-Commerce & Omni Channel, Pt Matahari Department Store Tbk

Matahari Department Store

It is time for other retailers to make the digital transformation towards the new age of retail.

The Changing Paradigm of Retail CRM

Ben Eason, SVP, Client Development Conversant, Epsilon

The Changing Paradigm of Retail CRM

Brands with enhanced in-store experiences that create warm, welcoming environments are Thriving.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Lessons Learned from a Barber

Bruce Valk, CIO & VP, Silver Star Brands

Lessons Learned from a Barber

Emotional Quotient (EQ) is a way to measure how a person recognizes his or her own emotions and other people's emotions.

Linking Customers to Your Stores - The Advantages of Text Messaging

Terre Wellington, Senior Vice President of Store Operations, Lamp Plus

For its ability to strengthen brand loyalty and offer a real human connection, texting is sure to be an important component in the future of brick-and-mortar customer service.

5 Tips To Make Sure Your Business Opens As Scheduled With Right Permits In Hand

Scot Ferraro, Director, Wolters Kluwer’s CT Corporation [FWB:WOSB]

5 Tips To Make Sure Your Business Opens As Scheduled With Right Permits In Hand

A national phone carrier ran into a big problem as it opened a slew of storefronts in shopping centers across the country.

Drive Sales the Data Way

Pete Zaballos, CTO, SPS Commerce [NasdaqGS-SPSC]

Drive Sales the Data Way

Remember when “knowing your customer” was limited to these two metrics? We had no way of knowing then just how important data would become in today’s digital retail environment.

The Changing Nature of Retail Ecosystem

Jason Goldberg, SVP Commerce & Content Practice, SapientRazorfis

The Changing Nature of Retail Ecosystem

I came to retail at a time when the retail landscape was dramatically changing. At the time, computer city superstore was the first big box concept for technology.

Turning Consumer Generated Content into Valuable Brand Asset

Luis Sanz, Founder, Olapic

Turning Consumer Generated Content into Valuable Brand Asset

There is no question that data is a critical part of retail success. Each part of the customer journey needs to be tracked and measured.

Leveraging Technology in the Wake of the "MeToo Campaign

Stephanie Miller, Director of Labor and Employee Relations, Lowe's Companies, Inc.

Leveraging Technology in the Wake of the

Key to a sound investigation process is solid record keeping.

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