Retail CIO Outlook Weekly Brief
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Sarath Singamsetty, Director, Nisum
Jean-Francois Bessiron, VP Goods International, Groupon [NASDAQ: GRPN]
Thomas Phelps IV, CIO & VP-Corporate Strategy, Laserfiche
KS Kumar, CCO, Sutherland
Retailers can differentiate themselves with customer service, but they need to do it profitably.
Dan Adam, CIO, Extreme Networks [NasdaqGS-EXTR] And Todd Nicholson, VP-Vertical Market Business Units, Extreme Networks [NasdaqGS-EXTR]
With increased competitive pressures on traditional brick and mortar retailers due to the rapidly growing online ecommerce channels.
Dr. Mark Chrystal, Chief Analytics Officer, rue21
We are in the midst of an industrial revolution that will impact the world economy and humankind every bit as much as the first industrial revolution did.
Don Scheibenreif, VP-Distinguished Analyst, Gartner
Internet-connected things will become your customers in the future. We believe embracing this future early will be a prime source of competitive advantage in the world of digital business.
Shelagh Stoneham, SVP of Chico’s FAS, International branding/marketing executive and keynote speaker
Technology is neither the cause of retail’s downfall nor the silver bullet to save it.
Steve Methvin, VP - Ecommerce/Retail Technology, Bozzuto's
Excellent customer service means helping all your shoppers— not just the biggest or most profitable—and encourages them to make frequent trips.
Ronald Blahnik, CIO, Hibbett Sport
In the event of a cyberattack, your vendor must be in a position to safeguard your data, and protect it from damage.
Djamel Toubrinet, Marketing Director, Americas–Retail, Cegid Group
Thriving retail brands nurture deeper connections with shoppers by building communities.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Jett McCandless, CEO and Founder, project44
The retail industry is steadily shifting from brick and mortar to eCommerce, and customers ordering their goods online expect fast deliveries with updates every step of the way.
Paul Conder, Vice President, CX, CallisonRTKL
There are three big challenges that brands face as they become more mature as digital retailers–how to store and organize data, how to collect it, and how to use it.
Jean-Francois Bessiron, VP Goods International, Groupon
Companies seem to be good at collecting data on customers but have not quite tackled how to operationalise that data and use it for the benefit of the customers
Joe Sheridan, Corporate Director of IT & CIO, Soave Enterprises
Informational Technology is a massively evolving and dynamic sector. Technology has permeated to every strata of the society and is playing pivotal role in shaping social dynamics.
Corey Tollefson, SVP & GM, Infor
In today’s competitive marketplace, retailers have faced enormous challenges adapting to sky-high customer expectations and the pressures of digital on brick-and-mortar stores.
Brittany Feinson, VP, Communications, Marriott International [NASDAQ:MAR]
It’s Monday morning, I login to my email, I already have 20 messages awaiting my attention, and the day is only just beginning.
Graeme McVie, VP & GM, Business Development, Precima
Omni-channel and ecommerce/ mcommerce will continue to be hot topics.
