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Weekly Brief

Thursday, November 14,2019

Feature of the Week

Smart mirrors or digital mirrors in retail stores utilizing combined technologies of artificial intelligence augmented reality, and movement recognition can bring open trial rooms.  Read more
By utilizing cloud-based CRMs, companies will have a significant positive impact on business growth and customer experience.  Read more
Humanity has been affected and revolutionized by social media. The integration of business models and social networking gave birth to social customer relationship management (CRM).  Read more

CIO Viewpoint

By Paul Scorza, CIO & EVP, Ahold USA  
The explosion of mobile technology and the need for immediate responses to customer demands has increased the reliance on technology.  Read more
By Douglas Duncan, CIO, Columbia Insurance Group  
Through virtualization of hardware, software, and services we can drastically simplify how we interact with our systems.  Read more

Featured Vendors

By Mel Taylor, CEO  
Omnico offers cloud-based, multi-channel POS and smart customer engagement solutions across the destination, hospitality and retail sectors  Read more
By Scott Lester, CEO Ben Perrins, Chief Customer Officer  
Provider of rich, digital content solutions to global retailers  Read more
By Derek O'Carroll, CEO  
Provides a platform to manage inventory, accounting, customers, suppliers, and fulfillment across omnichannel businesses  Read more

CXO Insights

By Nicholas P. Resetar, Associate Attorney, Roetzel & Andress  
By now, it is safe to say that Twitter, Facebook, Pinterest and MySpace are not merely fads that...  Read more
By Bernard Luthi, President, Monoprice  
In this day and age it is very critical to understand your customer and their journey with your...  Read more