By Steve Weiskircher, CIO, ThinkGeek Inc
By Steve Rempel, CIO, Rite Aid
By Mark Horbal, CIO & CTO, SpringBIG
By Susan Doniz, Global CIO, Aimia
By Gary Cantrell, CIO & SVP Information Technology, Jabil April Butterfield, Senior Director of Technology, Jabil
Thanks to technology and the evolving digital economy, consumers have better access to goods and services than ever before. In fact, consumers have come to expect on-demand access. Think
By Patricia R. Hume, Chief Commercial Officer, iPass
We live in a mobile world, where a staggering 4.8 billion people around the world are mobile users. Among those billions, more than one billion are mobile professionals.
By Nick Spann, VP, Information Systems & CIO, WilcoHess
My first wish would be a full dispatching system that is completely integrated with my transportation systems and my fuel payables system. There are some nice software packages out there but
By Nadia Shouraboura, Founder & CEO, Hointer
Five years ago, on December 20th, I was sitting on a white leather couch at my home feeing like a queen.
By Emily Culp, CMO, Keds USA
It’s imperative that consumer data and insights are used to inform everything that a brand does to create better consumer experiences.
By Vishaal Melwani, CEO, Combatant Gentlemen
While data and analytics are two of the biggest factors that contribute to the success of retail, they’re also very easy to misinterpret. In the past five to ten years alone, and with the
By Paul Scorza, CIO, Ahold USA, Inc.
Over the past couple of years, there has been a shift in the role of the CIO at Ahold USA. Until recently, the role of the CIO, and IT in general, had been viewed as a support function. In the Retail industry, particularly Grocery Retail, succe
By Jim McCann, Founder and CEO, 1-800-Flowers.com
At 1-800-Flowers.com, we believe our best product is our customer experience. In an effort to enhance the customer experience, we recognize delivering strong customer service through social media leads to an increase in brand loyalty.
By Guy Amisano, CEO, Salient Management Company
In many ways, it is a challenging time for brick-and-mortar retailers. Recent store closures from big box brands such as Macy’s and Sears show that changing consumer demand continues to affect the retail industry.
By Todd Simpson, CIO, FDA
The U.S. Food and Drug Administration (FDA) regulates foods, drugs, biologics, medical devices, cosmetics, dietary supplements, tobacco products, electronic products and more.
By Brian Paul, Director, Global Information Systems, Whirlpool Corporation
The connected appliance is by far the biggest technology challenge in the home appliance industry. Our industry is evolving very rapidly from a manufacturing focus to a consumer life style focus.
By Gene Ku, Chairman, Mobovida, LLC
This article is for any brand or organization producing a physical product or consumer good open to the possibility of exploring a new possible paradigm shift in the product development and marketing process.
By Thomas Phelps IV, CIO & VP-Corporate Strategy, Laserfiche
At a recent CIO summit on the topic of shrinking IT budgets, a CIO spoke up and said that board level discussions about IT governance should not be about how IT enables the business.
By Jennifer Sherman, SVP, Product and Strategy, Kibo
Today’s retail software has become very good at providing detailed online order history that can provide merchandising suggestions for the customer’s next visit.
By Justin Honaman, VP & GM, PRGX
Amazon did not take over the entire Retail world. Apple Pay did not eliminate the cash equation in retail stores.
By Nicholas P. Resetar, Director, Associate Attorney, Roetzel & Andress
By now, it is safe to say that Twitter, Facebook, Pinterest and MySpace are not merely fads that temporarily captured the attention span of the entire globe.