By Matt Meier, VP & CIO, Whirlpool Corporation
By Ryan King, CIO, Power Solutions International
By Lauren Mead, VP-Marketing, TrimeTrade Systems
By Don Scheibenreif, VP-Distinguished Analyst, Gartner
By William Morrell, CTO, Aptaris
Many consumers consider shopping a type of sport. They hunt for big discounts, search social media sites for sales, check apps, clip and download coupons, and look for BOGOs—buy one, get
By Alan Royal, Head of Technology Innovation and Business Transformation, Strategy CIO
Today, by searching the Internet, the likes of Gartner, still reflect IT project failure rates, in excess of 40percent. This statistic becomes the referential “back drop”, from which
By Kyu Cho, VP, Nisum
According to recent numbers from the U.S. Department of Commerce, e-commerce sales accounted for 10.6 percent of total retail sales by the end of 2015.
By Andrew Wilson, CIO, Accenture
Only a few decades ago, it would have been inconceivable for employees to collaborate in real time across continents.
By Emily Culp, CMO, Keds USA
It’s imperative that consumer data and insights are used to inform everything that a brand does to create better consumer experiences.
By Patricia R. Hume, Chief Commercial Officer, iPass
We live in a mobile world, where a staggering 4.8 billion people around the world are mobile users. Among those billions, more than one billion are mobile professionals.
By Paul Scorza, CIO, Ahold USA, Inc.
Over the past couple of years, there has been a shift in the role of the CIO at Ahold USA. Until recently, the role of the CIO, and IT in general, had been viewed as a support function.
By Guy Amisano, CEO, Salient Management Company
In many ways, it is a challenging time for brick-and-mortar retailers. Recent store closures from big box brands such as Macy’s and Sears show that changing consumer demand continues to affect the retail industry.
By Charlie Cole, Chief Digital Officer, VP, TUMI
It’s easy to over complicate. Ultimately retail is divided by two lowest common denominators of data–at the product level and at the customer level. Product may be SKU or UPC and customer in this day in age is primarily email address.
By Mark Horbal, CIO/SVP-IT/EVP Corporate Vision and Innovation, Inte Q, LLC
In the simplest terms, the fundamental objective of any retail enterprise is to sell as much product as possible. Each sale generates revenue and adds to the topline.
By Todd Simpson, CIO, FDA
The U.S. Food and Drug Administration (FDA) regulates foods, drugs, biologics, medical devices, cosmetics, dietary supplements, tobacco products, electronic products and more.
By Justin Honaman, VP & GM, PRGX
Amazon did not take over the entire Retail world. Apple Pay did not eliminate the cash equation in retail stores.
By Thomas Phelps IV, CIO & VP-Corporate Strategy, Laserfiche
At a recent CIO summit on the topic of shrinking IT budgets, a CIO spoke up and said that board level discussions about IT governance should not be about how IT enables the business.
By Jennifer Sherman, SVP, Product and Strategy, Kibo
Today’s retail software has become very good at providing detailed online order history that can provide merchandising suggestions for the customer’s next visit.
By Bill Talbot, VP, Solution & Product Marketing, CA Technologies
Of all the things IT operations people have to worry about, chief among them should be answering the ongoing question, “Are my customers happy?” In fact, it all starts and ends with the customer.
By Nizzi Renaud, CMO, Zazzle
The sharing economy—for some it feels like a movement, for others a fad. While most define the sharing economy as a concept where peers borrow from peers, the concept has expanded to include many trends that are redefining commerce.