retailciooutlook

Be Technically and Tactically Proficient: Embrace the 'And'

By Steve Weiskircher, CIO, ThinkGeek Inc

Retail and the Consumer

By Steve Rempel, CIO, Rite Aid

Extending the Power of your POS to Loyalty and CRM

By Mark Horbal, CIO & CTO, SpringBIG

Mutually benefitting Technology

By Susan Doniz, Global CIO, Aimia

Digital Technology Transformation

By Gary Cantrell, CIO & SVP Information Technology, Jabil April Butterfield, Senior Director of Technology, Jabil

Digital Technology Transformation

Thanks to technology and the evolving digital economy, consumers have better access to goods and services than ever before. In fact, consumers have come to expect on-demand access. Think

Free Wi-Fi Versus Paid: Which is Better for Your Business?

By Patricia R. Hume, Chief Commercial Officer, iPass

Free Wi-Fi Versus Paid: Which is Better for Your Business?

We live in a mobile world, where a staggering 4.8 billion people around the world are mobile users. Among those billions, more than one billion are mobile professionals.

Security Implementation In Retail Directly Proportional To System Access

By Nick Spann, VP, Information Systems & CIO, WilcoHess

My first wish would be a full dispatching system that is completely integrated with my transportation systems and my fuel payables system. There are some nice software packages out there but

Technology Revolutionizing Core Store Operations

By Nadia Shouraboura, Founder & CEO, Hointer

Technology Revolutionizing Core Store Operations

Five years ago, on December 20th, I was sitting on a white leather couch at my home feeing like a queen.

Technology Revolutionizing Retail Industry

By Emily Culp, CMO, Keds USA

Technology Revolutionizing Retail Industry

It’s imperative that consumer data and insights are used to inform everything that a brand does to create better consumer experiences.

Strategical Development of Data and Analytics in Retail

By Vishaal Melwani, CEO, Combatant Gentlemen

Strategical Development of Data and Analytics in Retail

While data and analytics are two of the biggest factors that contribute to the success of retail, they’re also very easy to misinterpret. In the past five to ten years alone, and with the

Enabling Technology Driven Business Transformation

By Paul Scorza, CIO, Ahold USA, Inc.

Enabling Technology Driven Business Transformation

Over the past couple of years, there has been a shift in the role of the CIO at Ahold USA. Until recently, the role of the CIO, and IT in general, had been viewed as a support function. In the Retail industry, particularly Grocery Retail, succe

"Embracing Social Media to Enhance the Customer Experience"

By Jim McCann, Founder and CEO, 1-800-Flowers.com

At 1-800-Flowers.com, we believe our best product is our customer experience. In an effort to enhance the customer experience, we recognize delivering strong customer service through social media leads to an increase in brand loyalty.

"How Brick-and-Mortar Stores Survive the Shift in Consumer Demand"

By Guy Amisano, CEO, Salient Management Company

In many ways, it is a challenging time for brick-and-mortar retailers. Recent store closures from big box brands such as Macy’s and Sears show that changing consumer demand continues to affect the retail industry.

Data Analytics to Achieve Productive Outcomes

By Todd Simpson, CIO, FDA

Data Analytics to Achieve Productive Outcomes

The U.S. Food and Drug Administration (FDA) regulates foods, drugs, biologics, medical devices, cosmetics, dietary supplements, tobacco products, electronic products and more.

Connected Technology Future of Home Appliance Industry

By Brian Paul, Director, Global Information Systems, Whirlpool Corporation

The connected appliance is by far the biggest technology challenge in the home appliance industry. Our industry is evolving very rapidly from a manufacturing focus to a consumer life style focus.

The Social Drive of Retail

By Gene Ku, Chairman, Mobovida, LLC

The Social Drive of Retail

This article is for any brand or organization producing a physical product or consumer good open to the possibility of exploring a new possible paradigm shift in the product development and marketing process.

ECM, "The Dragon" to Deliver Business Value

By Thomas Phelps IV, CIO & VP-Corporate Strategy, Laserfiche

ECM,

At a recent CIO summit on the topic of shrinking IT budgets, a CIO spoke up and said that board level discussions about IT governance should not be about how IT enables the business.

The Digital Makeover of Retail

By Jennifer Sherman, SVP, Product and Strategy, Kibo

The Digital Makeover of Retail

Today’s retail software has become very good at providing detailed online order history that can provide merchandising suggestions for the customer’s next visit.

Top Retail Trends to Watch in 2016

By Justin Honaman, VP & GM, PRGX

Top Retail Trends to Watch in 2016

Amazon did not take over the entire Retail world. Apple Pay did not eliminate the cash equation in retail stores.

Retail Liability In 140 Characters Or Less: Foreseeability In The Social Media Age

By Nicholas P. Resetar, Director, Associate Attorney, Roetzel & Andress

Retail Liability In 140 Characters Or Less: Foreseeability In The Social Media Age

By now, it is safe to say that Twitter, Facebook, Pinterest and MySpace are not merely fads that temporarily captured the attention span of the entire globe.