Retail CIO Outlook Weekly Brief
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Ajit Sivadasan, VP/GM Global eCommerce, Lenovo
Nick Fischer, Senior Vice President & CFO, Betteridge
Hui Wu-Curtis, Sr. Director, Customer Care Strategy-Global, Choice Hotels International
Anthony Jones, Head of eCommerce, Mid-Market Sales UKI, Google
What a fascinating space to be in right now. We’ve spent years waiting for technology to come and disrupt and, well, it looks like we’re more or less here.
Andrew Morawski, President & Country Chairman, Vodafone Americas
All over the world, today’s enterprises are operating in an increasingly complex business landscape.
Gael DE Talhouet, Vice President Brand Building, Essity GMBH
Contrarily to most legacy IT solutions and platforms, AI is not a tech tool that runs in the background. It is not an enabler that business and customer-facing people can ignore.
Diane Magers, CEO, Customer Experience Professionals Association
Technology can help us achieve better customer experiences but in the end, it is the human experience and needs that we must care for.
Mark Horbal, CIO, SVP-IT, EVP Corporate Vision and Innovation, SpringBIG
In the simplest terms, the fundamental objective of any retail enterprise is to sell as many products as possible.
Paul Conder, Vice President, CX, CallisonRTKL
There are three big challenges that brands face as they become more mature as digital retailers–how to store and organize data, how to collect it, and how to use it.
Judah Taub, Managing Partner, Hetz Ventures
Gradually, the Israeli retail-tech scene is becoming one that international retailers cannot afford to ignore
Perry Kramer, SVP & Practice Lead, Boston Retail Partners
Retailers that are thriving—and there are lots of them— anticipate and react to consumers’ demand for an enhanced and continuously changing retail experience.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Klemen Drole, CIO, Lazada Group
Big data is the new oil, powering the e-commerce ecosystem.
Nick Burton, Vice President Digital Development, Avon
Companies are standing on the precipice of technological revolutions every. Single. Day. Coupled with an increasing need to understand workforces and customers, balancing human connection with convenience is a real corporate conundrum.
Djamel Toubrinet, Marketing Director, Americas–Retail, Cegid Group
Thriving retail brands nurture deeper connections with shoppers by building communities.
Lauren Mead, VP-Marketing, TrimeTrade Systems
Today’s retail landscape is more challenging, competitive and dynamic than ever before.
Sarath Singamsetty, Director, Nisum
In today’s digital age, data and information have become a retail organization’s biggest asset.
Lockie Andrews, CIO/CDO, UNTUCKit
The retail industry has been slow to unite physical and digital (“phygital”) channels. COVID-19 accelerated digital and eCommerce adoption by at least ten years, causing supply chain, delivery, and operational issues at most retailers.
Kyle Wierenga, Director of Analytics and Measurement, Aimia Inc. [TO-AIM]
Retailers have multiple channels today on different systems with different levels of complexity that when combined can give retailers actionable insights.
