Retail CIO Outlook Weekly Brief
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Pankaj Sharma, Senior Vice President, Home & Business Networks, Schneider Electric
Rajkumar Bondugula, Ph.D., Principal Data Scientist / Sr. Director, Equifax and Former Data Scientist, The Home Depot
Courtney Graybill, Vice President, Customer Experience & Product Management, David's Bridal
Charlie Cole, Chief Digital Officer, VP, TUMI
It’s easy to over complicate. Ultimately retail is divided by two lowest common denominators of data–at the product level and at the customer level.
Susanna Zhu, Vice President, Head of U.S. Supply Chain Operations, The Hershey Company
Today, the shopper has many choices: home delivery, order online pick up in-store, a visit to the local market, subscription services and more.
Andrew Wilson, CIO, Accenture
Only a few decades ago, it would have been inconceivable for employees to collaborate in real time across continents.
Peter Charness, SVP America's and Global CMO, TXT e-solutions [MI-TXT]
Great Assortments have to please at least 2 distinct groups. In first place, of course, are the customers who want exactly what they want, when and where they want it.
Eric Wilson, Director Planning, Escalade Sports
Prediction is becoming more about behavior than history.
Kevin Brown, SVP of Innovation & CTO, Secure Power Division, Schneider Electric
So, we had our guys there fixing the problem before it escalated on the customer end.
Klemen Drole, CIO, Lazada Group
Big data is the new oil, powering the e-commerce ecosystem.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Marc Kermisch, VP & CIO, Red Wing Shoe Co.
A commitment to innovation, quality and customer service has propelled Red Wing Shoes to a company whose leadership has stood the test of time.
Bernard Luthi, President, Monoprice
In this day and age it is very critical to understand your customer and their journey with your organization.
Vish Ganapathy, VP, Partner, IBM Industry Academy Member for Consumer Industries
Retailers are facing increased pressure from competitors abroad, traditional manufacturer brands going direct, and new business models from digitally native startups.
Alan Royal, Head of Technology Innovation and Business Transformation, Strategy CIO
IT project failure rates today still are in excess of 40 percent.
Paul Conder, Vice President, CX, CallisonRTKL
There are three big challenges that brands face as they become more mature as digital retailers–how to store and organize data, how to collect it, and how to use it.
Robert Mills, EVP, Chief Technology, Digital Commerce and Strategy Officer, Tractor Supply Company
The use of AI has the potential to unleash greater productivity and cost savings through automation of back office functions.
Pankaj Sharma, Senior Vice President, Home & Business Networks, Schneider Electric
VRLA models could typically cost nearly 53 percent more than the Li-ion models over 10 years, making the Li-ion model the better investment over the longer term.
