DispatchTrack's platform is a one of a kind all in one logistics and delivery toolkit designed for ecosystems that include physical storefronts, warehouses, drivers, and end customers, a chain that has a common thread running through it: none of the businesses in the chain are fundamentally tech experts
Fremont, CA: Logistics Startup DispatchTrack secured USD 144 Million in a growth funding round led by Spectrum Equity. As part of the investment round, Vic Parker and Vice President Adam Gassin of Spectrum Equity will join DispatchTrack’s board of directors. DispatchTrack was founded in 2010 by Satish Natarajan and Shailu Satish. The company provides a comprehensive platform that allows businesses across a wide range of industries, including retailers, wholesalers, grocers, restaurants, food and beverage distributors, field service businesses, third-party logistics (3PL) companies, and others, to provide the last-mile delivery experiences consumers expect, especially in the era of Amazon.
DispatchTrack's platform is a one of a kind all in one logistics and delivery toolkit designed for ecosystems that include physical storefronts, warehouses, drivers, and end customers, a chain that has a common thread running through it: none of the businesses in the chain are fundamentally tech experts. Some of the company's features include managing routing and planning (including telematics and compliance), customer communication (including reservation systems for delivery slots), driver communication (via a mobile app), billing, social reviews, and omnichannel order tracking.
Customers can configure the platform's dynamic optimization engine to the unique needs of their businesses. They can also orchestrate, track, and analyze performance across their networks of delivery providers who can securely feed real-time data into the DispatchTrack mobile application. In 2019, the company powered over 60 million deliveries serving thousands of customers.
“We are thrilled to partner with Spectrum Equity in this new stage of our growth,” said Natarajan in a statement. “We built DispatchTrack to help businesses large and small provide superior delivery experiences, streamline operations, and maintain coordination and transparency across all constituents in the last mile. With Spectrum's support, we will continue our rapid pace of innovation and be able to bring best-in-class solutions to more businesses, industries, and geographies."
See also: Top 3pl Companies